The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Good transaction experience. A little slow to arrive but considering it came from China it was acceptable. Good messaging and updates on status the whole time. I am going to try to return my order tho because I think they are a bit too tight. If the material had a little more give in it then they'd be fine... But they're almost stiff and I know there are other more comfy brands out there for this price. Plus the peacock pattern looks rediculous with the placement of the eye on the father right on my cheeks and the front part is also weird placement... I won't say here, but just use your imagination. I may order one pair one size up and see how that goes... As I do like the patterns.
Very comfy leggings and a good true size fit. Very quick delivery. And beautiful print. Defiantly getting more of the funky print leggings
Hi Martine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Satisfied so far. Expected quality, fast service. One small disappontment - handwash! Haven't tried to mashinewash them yet, the result remains to be seen.
Hi Pyre,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I am in love! So stretchy and so many beautiful prints to choose from! I am addicted, I need them all.
Hi Ali,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I got the black tree ones. Really love the pattern and the way they fit. The fabric is almost like nylon and I got a bit of a run in them on the first day. Kinda disappointed in that way but they still look good.
Hi Jill.
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Do not sign up with Lotus Leggings! It's been a nightmare trying to return these products. Sizing was off and not comfortable. The first rep in spoke to said they didn't have a return policy and I could not get a refund. Flat out lied to me! The second rep said its not her job to handle refunds. I eventually figured out you have to submit a ticket to get a refund started. Really awful company. I would never sign up or buy from them. They are made in china.
I absolutely love lotus leggings they are light soft and comfortable they fit awesome and will tell all my friends about them!
Hi Patricia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Love the Black Mermaid print...
Came quicker than expected... Soft and silky material... I will likely hang dry these to keep from shrinking or damaging... Size Large fit snug I am 5ft 2in & 145lbs...
Hi Jerrica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Beautiful designs. Arrived really quickly in Australia. Really breathable fabric. Can't wait to order more.
Hi Beautiful,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I just received the White Tree pair and enchanted dragon pair that I ordered less than a week ago and they're great! They fit differently for some reason, but I like the fit of the dragon pair the best because they're snug, longer and go higher up my abdomen making that area look a little thinner. A bit hard to get on at first because they're super tight but I like wearing tight clothes. Thanks LL!
Hi Sophie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Awesome design and great service. Shipping was fast and communication was A1 all the time. I recommand!
Hi Lisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love their different designs and colors and styles. And quick postage too. I cannot wait for more fun designs to wear. Its about time someone splashed some fun on us.
Hi Frank,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They are really extremely comfortable and they look great with 1 exception... they are very sheer... you can see your underwear without even trying to look! With that being said, they aren't very gym friendly. I'd suggest wearing with a long shirt or tunic, unless you want the world to see your "cookies".
Hi Jessica,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The best leggings I'd had to rock climbing. I like its designs, fabric and accurate sizes.
Just nice, you need to wait a little bit to receive the product but it's ok.
Hi Azucena,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggingfs
These leggings are my new favorite. I love how breathable the material is and stretch for working out. I love all the designs and the colors are bright and vivid. I will definitely be ordering again. Thank you1
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I will never order from this company MAINLY because of the poor customer service I received when trying to exchange 2 pairs of Leggings that were the wrong size due to the website. I would recommend that you order leggings through Amazon, they are great and have a lot of free exchanges when using their Prime. ROCK ON AMAZON! Keep sucking Lotus, sucks to suck. FYI Lotus leggings look "cute" but they are not functional, they fall apart easily and the color washes away after only a few washes. NEVER AGAIN WILL I ORDER OR RECOMMEND LOTUS LEGGINGS!
Hi Amanda,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
So in love with my leggings! Beautiful color true to size and they are NOT SEE THROUGH! Love that my phone fits perfectly in the pockets can't wait for my next order!
Hi Katlyn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Very cute leggings! Sizing runs a little small. I usually wear medium leggings and have a little room to grow but these are pretty snug. Also the material is pretty thin so I'm not sure how they'll hold up in the washing machine.
Hi Stephanie,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Wow! If you want leggings of your favorite items or theme, look no further. Lotus has prints that cover just about everything. High quality fabric as well.
Hi Heather,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love lotus leggings! The look, fit and price are gggreat! I'll be buying several more leggings as new styles and colors come available! Try them you'll love them. Not only at the gym but they are lovely and can be dressed up or casual!
Hi Pamela,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Michelle,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings