The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I loved the product and have gotten many good compliments about the leggings. Shipping took a little longer then expected. I recommend to all my friends and I will definetly be ordering again.
Being someone who is on the large side, I always feel a little out of place when wearing drab colours when I go to the gym compared to other ladies who will be in their cute gym clothes. So it was timely that I discovered that this company offers what I am looking for to perk up my gym attire. A big plus is that it comes in my size too.
Hi Norani,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
100% i can wear anytime anywhere not only traning but daytime as my 1st order and i inlove with this beauty i cant wait to order more
Hi Lesina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I ordered three pairs of leggings and a skirt - the leggings fit nicely but be sure to size up for the skirts, ladies!
Hi Ashley,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
THIS SITE WILL FRAUDULENTLY CHARGE YOUR CARD! I am a disabled woman on disability fixed income, I have my personal information stored in my Snapchat social media site which I removed after this issue, and because I clicked on an add thay lotus leggings had on snap chat it charged my credit card numerous times, I never input my personal information, credit card or other wise, never went through a check out process, I go online to check my transactions and sew numerous charges from this site, I call and explain this situation to them I got refused a refund of my money that they fraudulently took, and got told I was shipped a package i never even recieved. I WILL BE SEEKING CRIMINAL AND LEGAL ACTION AT THIS POINT.
Hi Samantha,
Thank you so much for your review and we do apologize for the inconvenience. We did not mean that to happen. However the terms and condition were clearly stated on the page where you placed your order on. Again we apologize for all the inconvenience and we appreciate your honesty and hope we can make your own experience with us a better one in the future. You may contact our VIP numbers so we further assist you. When you signed up you were sent an email with the VIP hotline. If you cannot locate this email please reach out to support@lotusleggings.com, and you will be provided the hotline. Rest assured that we will do everything to make it right for you.
Thank you
Lotus Leggings
Just received my first 2 pairs of leggings. I was a bit unsure what to expect as they shipped from China (was afraid they would be subpar quality and not look like the picture) but they are exactly as described! They are not flimsy-thin or see-through but still light and easy to move in. I am petite 5'2" and the extra-small size fits perfect - not too long or baggy in any way! Shipping was not a problem either - again I had hesitation as these came from overseas but I received frequent email updates with shipping status. I will definitely plan to order again.
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Kudos to LotusLeggings for offering sizes beyond L. Being plus sized I always find it tough to get myself fun leggings which are vibrant in colours & offering many great designs which I can wear to the gym. So, when I saw that my size is available, I grabbed at the chance to get mine from this company. Thank you once again LotusLeggings!
Hi Nora,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Ordered from Australia and the products are as great as they look on the website. Shipping was fast, communication was great.
Hi Sharon,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love this company. I don't have to worry about anything. All I have to do is ask them. I highly recommend them. Lotus leggings are the best and have many leggings to choose from. Not only does lotus have leggings, they also have a lot of tops. You will love them.
Hi JoAnn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I got my leggins just in time, the quality is high and the colors are amazing. Waiting for my next purchase. A quick and caring response
Hi Yafit,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I live in Brazil, product arrived on time and of very good quality. I wasn't thrilled with the logo slapped right on the thigh.
Hi Nara,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Excellent selections, love the different styles available, good quality, size great. I recommend this product
Hi Carola,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I received my lotus leggings quickly it fits perfectly the fabric is also awesome and fits perfectly. I would definitely buying more of this item.
Hi Sandra,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered on sept 8th to try these leggings@ $4.95 plus a pair of shorts which was offered at $4.90 with 2.49 S/H. The shorts was a trick sell When offered them I popped on to see if I even wanted to buy or not an the site instantly added it to my order an charged my card. I order alot off the net but I've Never had a company offer a Trail on any product that I didn't receive til the So-Called Trail was Over. Sept 8th order date Received Sept. 27th. An charged my credit card $37.49 on the 27th an tryed to charge more but I had given the card with the least available credit on it Thank Goodness. I called #*******528 No refund No Return policy. Unless you wanta pay over 40 bucks for leggings you aren't given any Trail to see if their what you truly want to buy an keep/reorder. You fixing to get took for over 40 bucks for cheap made leggings manufactured in China But Lotus advertises as A USA company. Yes guess the company is in the USA but it should be named RipOffs USA. I have no problem buying products from China or other countries But I do have a problem with Decitful Companies no matter where their located. There's plenty of BBB Complaints an on Google an Social networks that have same or similar issues with Lotus Leggings.
Hi Janet,
Thank you so much for your review and we do apologize for the inconvenience. We did not mean that to happen. However the terms and condition were clearly stated on the page where you placed your order on. Again we apologize for all the inconvenience and we appreciate your honesty and hope we can make your own experience with us a better one in the future. You may contact our VIP numbers so we further assist you. When you signed up you were sent an email with the vip hotline. If you cannot locate this email please reach out to support@lotusleggings.com, and you will be provided the hotline. Rest assured that we will do everything to make it right for you.
Thank you
Lotus Leggings
Great! In ranges from small to 3x..and all styles are very nice. Not fleece but a silk like fabric and the material is stretchy. Mine have lasted two years since i bought mine and no fabric has come out or little fabric balls that form from wearing them out.
Hi Clara,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great selection. Easy check out. Good quality. VIP program is well worth the price. These leggings really hold up well. Love all the different styles and colors.
Hi Allie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Got my leggings and they held up perfectly during my PT for the military today! We ran, played a game of ultimate frisbee, and did other cardio exercises that put the leggings to the test. My phone stayed in my pocket the whole time.
Hi Barbi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I purchased 2 pairs of leggings from here and was not dissatisfied. They are good quality and fit pretty well. I love all the different options.
Hi Elaine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I needed new gym tights and could not find the usual brand I go for ( compression wear). So glad I had the opportunity to try Lotus leggings. Very comfy, well fitting, and loved the designs available. I bought 2 different pairs and am very happy with my purchases.
Hi Nadia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The leggings are comfortable and not too tight around the middle. I got a medium and am an Aus 10-12, they fit well. I got a pair for a girlfriend and she loves them too. The fabric is not flimsy but will get me through spring and autumn without being too hot.
Hi Katrina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Adelaide,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings