The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I bought two pair of leggings. One pair fit perfectly. I absolutely love them and get lots of compliments. The other pair were not so great. They were a little tight and one leg was noticeably shorter than the other. I will be returning those and hope to get a replacement because they were super cute. The only other issue was they took a while to get here. Shipped from China?
Super cute, great deals. Only problem was I ordered three pairs all in the same size but one pair was too tight.
Hi Chantel
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Fast delivery awesome looking and fitting tights looking forward to next delivery when I decide on my next purchase
Hi Michele,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I just love my Lotus Leggings! Bought two pairs of Galaxy Leggings. They
Are of great quality and they fit me super well. Beautiful colors.
People at the gym even ask me where I got them, so good PR for you!
The only thing that could have been better is if I didn't have to pay a custom's tax to pick them up here in Sweden where I live.
Hi Lovely,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I purchased the LotusXLite Skulls and Stripes Leggings - XS and let me tell you, I am digging them to the fullest. They fit really well, are very comfortable and the design is just super cute! I was hesitant to order fearing they would look and feel low-quality but am extremely satisfied with every aspect. I can't wait to try other designs. For sizing reference, I'm 5'5", 119 lbs with a sporty build. Ladies these make the booty and legs look super good!
Hi Grazia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Beautiful and comfortable leggings. I started out trying with a BOGO first to see the sizing and quality. Love them, I will get more of these!
Hi Lisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Leggings are lovely, such beautiful colours. Sizing is slightly on the small size so I had to exchange for larger size. Good customer service though so it makes for a good shopping experience.
Hi Tracy,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I just received my leggings, they are beautiful and fit so comfortable. I love the stretchy material and nice design
Hi Griselda,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
These leggings take along time to arrive I wouldn't order them for an emergency if I were you, and they run big on the waist.
Hi Purpose,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I love my tree of life leggings and got so many compliments on them I had to order another since I wore those ones out. I love the feel and look of them. It did take some time to get them after I ordered them, but knowing that, it is worth the wait. They have really unique designs as well. I'd order from them again and again.
Hi Audrey,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I have bought 4 pairs+ received a couple pair of shorts and I'm a happy camper!
They look and feel great!
Hi Anita,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Took FOREVER for 3 pairs to arrive (5 weeks). It's now 2 months later and I'm still waiting for a refund because of their complicated returns policy. In the end, I'm out of pocket $40 for a pair that were "on sale" for $20. I wouldn't order from Lotus again because of this experience.
Hi Lisa,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Totally loving my leggings!
Great fit, every stretchy and totally LOVING the desgin!
Yay to Lotus leggings!
Hi Veronica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
First time buyer, size guide was good, good compression, firm hold around waist, withstand leg day/ hold up well
Hi Hayley,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I absolutely love these leggings. So comfy and well made. And the sizing is true to its word. Thank you so much my now go to for Leggings xo
Hi Shandelle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I put them on as soon as i opened them. Got lots of comments on how nice a design and quality they are.
Was a little disappointed with the shipping times to Australia. But will order again.
Hi Joanne,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The shipping took forever, but that's known when you buy items directly from China... I ordered the size 2x leggings, even though I'm an American 1x-2x and the sizes are small so make sure to order big! Other than that, the quality of the fabric and the stitching is phenomenal, I will be ordering more again:-)
Hi Terinda,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Just received my leggings and yoga pants. They fit very well and are really silky feeling... love them.
Hi Lisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
As a fitness professional I'm always looking for deals on leggings. Lotus had B1, G1 1/2 off so, I ordered 4 pair of leggings, I love every pair! They fit great, no sagging, no see through areas and they are very comfy! I was surprised how fast they arrived and it was great getting updates on the status throughout the process. I already ordered 2 more pairs!
Hi Shannon,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I received my 3 pairs Late last week. Unfortunately my large ones are way too big and my 2 medium pairs are different medium sized. One definitely tighter than the other. They however are super comfy, but I think with a black inner lining would work better as my butterfly ones are see through and not as described.
Hi Fiona,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Kathrane,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings