The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Great value and quality! I love my leggings. Easy online ordering and quick shipping. Beautiful designs and easy care. Will buy again.
I ordered the premium printed leggings the first time, in size S (per the sizing chart). The material is sheer - I wondered if maybe the sizing chart was a little off, so I ordered another pair in size M. The M has come and my size S and size M are absolutely identical in measurements. I also ordered some pencil skirts. These aren't sheer, but one skirt has a logo in what has to be the most inconvenient place - rendering the skirt almost unwearable (short of trying to remove the logo myself). The only redeeming feature of these transactions has been the price - so I'm guessing this is a case of "you get what you pay for". But since I bought at such a discounted amount and some people I am sure would pay full price, it's a sham.
Then, disappointingly, in my search for more leggings with awesome prints, I discovered that Lotus Leggings is a company that steals the designs of other brands and artists. I won't be buying from here again. Recommend strongly that you don't either.
Hi Skye,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Quick service, comfortable product, so many colorful styles to choose from. They wash and wear very well. I have recommended them to all of my paddling club
Hi Kerry,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The product itself: Sizing is pretty standard, I'm typically a size small and the small fits well. The material is very soft and the patterns are super unique. Which is honestly where they earn their 2 stars. Unfortunately, try as they may to sell these pants as "not see through", it's a complete lie. Even without bending, you can see straight through the pair that I bought (Kraken Pattern). I'm glad I workout at home or I'd be sending these back for sure. It's as thin as pantyhose when I bend or move.
Shipping: Took forever.
Customer service: Atrocious. My package was misdelivered by my mailman and was missing for 3 days. When I contacted the company their attitude was essentially "not our problem. That's yours". Which is against the law and had my product not shown up I was going to have to disputed the charges versus the company doing anything to solve the issue themselves.
Hi Ashley,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I ordered a size Xl and couldnt hardly get over my foot while trying them on. They were cute as could be but too small. Useless to me.
Hi Susanne,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Well worth the wait! My much anticipated package from Lotus Leggings arrived today all 4 items fit perfectly. Tracking the parcel was no problem, until Swedens PostNord took over... To no fault of Lotus Leggings.
Hi Magnus,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I have received my leggings, rather quick shipping all the way to Norway, however the size is much smaller than leggings from other brands (Nike, Adidas...) so I am not able to use them. The quality looks good though.
Hi Eli,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Joined Lotus Leggings last month for just $5.00 and now I have access to their virtual store of all kinds of leggings. I was never a fan leggings ever but I can honestly say I love my Lotus Leggings and my Lotus Leggings workout out shorts which I got free.
I would recommend them to everyone!
Hi Ebony,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love my leggings! The sizing was perfect, they're super comfortable and my legs look fabulous in them - what more could I ask for? Quick delivery you might say - Yes! They were on my door step a week after I purchased them!
Hi Victoria,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Cute designs. Purple is my favourite colour and heaps of purple to choose from. The delivery was quick and the sizing was quite accurate.
Hi Samantha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
These leggings made their way from China in 7 business days! The mermaid leggings are absolutely gorgeous! They're too small but I'm definitely exchanging them for a bigger size! They're so beautiful! The top I ordered was too small as well, but exchanging it too because it's so cute I love where the mesh is on the front!
Hi Megan,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
SIMPLY THE BEST LEGGINGS EVER. COMFORT MOVING AROUND WORK OUT YOGA SIMPLY MEANS THAT I WILL ONLY BE BUYING FROM LOTUS LEGGINGS.
Hi Lynn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Do not buy dresses unless you have the money to send it back. Their website says free exchanges, so I thought I'd try it. I was measured by a professional and used their sizing chart, but even with lycra material it's too small. Uncomfortably so on the top. When I contact them for exchange, as their page states, they say I have to pay to ship it back. How is that free? Their page clearly states for returns and refunds you must pay to ship back and restock fee. For exchanges just says within 7 days, unworn, undamaged and unwashed, and to contact them to start. They are misleading in many ways! They also say they are an American company, but everything appears to be done in China and order takes over a month to arrive.
After I submitted this review, and on other sites, they responded to one saying they were sorry, they never wanted this to happen, and if I contact them they would like to make it right. I had been contacting them already, to no avail. When I contacted them again about that response to my review I was told that because they respect and empower women they must treat them all the same, so they cannot do anything for me! Then why even make the hollow gesture? Public forum, of course. Can't make them look bad online without them trying to pretend they care. (See Trustpiolt for their respose)
Hi Dianna,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Love my leggings I just got! My legs look so good with the cut of these leggings and the fabric is very comfortable! The patterns are just as pictured on their site. Very happy
Hi Hollie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love my leggings! They fit well and are a comfortable material. I will definitely order more in the future
Hi Alix,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I LOVE the leggings. The only reason I gave a 4 instead of 5 is because it took almost 2 months to receive them. I'm 5'3 with an athletic build, and I ordered small sizes. They fit perfect. If you're worried about the waist being a little snug or if you're taller than me, I would play it safe and get a size up. The size chart is pretty accurate.
Hi Monique,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love these lotus leggings. They have great solid and prints great colors. They fit awesome. These are great for yoga, exercise, or just running around town. Looks great with tunics.
Hi Debra,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Fit and feels great. Sexy. I can't stop stroking the sides of my legs. They are just awesome. I am real excited to have ordered the perfect leggings. I'm going to show out with my Lotus Leggings. Hello Love.
Hi LaTonya,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Made of good quality materials. Run small though. I wear medium leggings, i can't fit these. So order a size larger.
Hi Heather,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
You would NEVER get away with this in Australia. You sign up for a "test" pants and they SUBSCRIBE you without making it CLEAR AND OBVIOUS, you have to look in extremely FINE print,, and they take your money every month out of your credit card account. IT IS A SCAM. Do not EVER purchase from them, DONT DO IT. Read all the warnings.
Hi Jewel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Charlie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings