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LolliCoutureReviews 2,774

3.0
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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 32nd among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104
New Jersey
1 review
0 helpful votes
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Somewhat satisfied
September 22, 2015

My order Come not complete and when The order was made The items was in stock and this happenned before in other ordens

Date of experience: September 19, 2015
New Jersey
1 review
0 helpful votes
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Easy! Fabulous! Great assortment
September 20, 2015

It was easy to get too! Easy to order! Shipment on time. Thank you

Date of experience: September 17, 2015
Virginia
1 review
0 helpful votes
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Dreamer
September 20, 2015

The price was grate my wife was very happy with the shoes.

Date of experience: September 17, 2015
Nebraska
1 review
0 helpful votes
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Never buy from them
September 20, 2015

I ordered my items sept 5th and it is now sept. 17th and i still haven't received them. Customer service os horrible they kept telling me they would call me back in an hour but i never received the call i had to keep calling them in order to talk about my order! VERY DISSATISFIED!

Date of experience: September 17, 2015
Illinois
1 review
0 helpful votes
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Very unsatisfied customer
September 20, 2015

I didn't get my order and when I called your company I was told there's nothing that you could do for me because it had left the store so I will not be ordering again and I will tell my friends about my experience because at this point I just gave my money away and didn't receive anything in return.

Date of experience: September 17, 2015
Kuwait
1 review
0 helpful votes
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My order is taking way too long to be processed, and I wanted it by a deadline but still it didn't went out from the warehouse,,, I'm very disappointed

If it's possible to refund my money and cancel the order I'd like to have that since it's still under processing.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Great Customer Service
September 20, 2015

The rep that I spoke with was very courteous and gave me all of the info that I needed he even changed the delivery address for me when I told him that I would be moving before my items came in.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Bad quality
September 19, 2015

The quality was horrible and the packages came at different times

Date of experience: September 16, 2015
GB
2 reviews
0 helpful votes
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Cheap and cheerful
September 19, 2015

A great range of cheap clothes, fantastic shoes including my wife's favourite: The Stripper-Heel Platform (F-Me Pumps!) and loads of swimwear and jewelery.

A huge range so there's bound to be something for everyone although the sizing description does leave a lot to be desired as it's really not that accurate and they show the same model in different items but with different measurements: 34C bust, 24'' waist and 37'' hip in one item then the same girl has a 32DD, 23,34! This is NOT helpful and unless these pictures are from items from different years (and a boob-job!), in which case the stock would be VERY old, it just means that the measurements cannot be relied on, so use your own judgement, so 3 stars.

International shipping is VERY expensive so it's only worth sending to a US address, which is a shame as my wife has to wait six months to get her hands on her goodies (and my hands into them!) until we visit our condo in Florida again!

I'll be back!

Date of experience: September 16, 2015
Georgia
1 review
0 helpful votes
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Horrible customer service
September 18, 2015

I tried to use your labor55 code on Saturday before labor day. It did not take but i went a head and order the boots. Because I did not want the coupon to expire. Thinking that I would call customer service on Tuesday and explain what happened I called and spoke to one of your customer service representative and explain what happened. She explain to me that I did not get the discount because my shipping was free. I explain to her that I was not given a choice of free shipyard or discount. I asked to speak with a supervisor. Jeff came to the phone and was very rude. He told me that it was my fault that the code did not take and he was not going to do anything about it. I asked to speak to his supervisor and he said no he was busy helping someone else. I asked fo a number that i could leave a message for him and he said no and hung up. I will never order anything else from this store.

Date of experience: September 15, 2015
New Jersey
2 reviews
0 helpful votes
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Unable to return swimwear.
September 18, 2015

Swimwear is not true to size. I wear a large and ordered an extra large, just incase! I would of never ordered if I would of known that I was unable to return it. Disappointed and out money. Will not order from this company again!

Date of experience: September 15, 2015
North Carolina
1 review
0 helpful votes
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Shipping
September 17, 2015

I purchased a shirt over 2 weeks ago and never received it in the
Mail.?

Date of experience: September 14, 2015
New York
1 review
0 helpful votes
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Customer service sucks
September 17, 2015

I've been trying to contact lolli couture regarding a package. I was suppose to get days ago. There lines are busy or no one answers. What a scam. Im seeking to get a full refund now

Date of experience: September 14, 2015
New Jersey
1 review
0 helpful votes
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Shoes
September 17, 2015

I bought clearance shoes 5 pairs in all. One pair I didn't receive I guess my size was not available by the time they were shipped. Still waiting on the refund. The other four pair, 2 pair had flaws on them, got them as I said on clearance so couldn't return the other two pair were perfect.

Date of experience: September 14, 2015
Georgia
1 review
0 helpful votes
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Super company
September 17, 2015

Thank you for giving me the opportunity to start a business with keeping shoes also something that I can afford thank you so much only issue that I have it take so long to ship the merchandise

Date of experience: September 14, 2015
Florida
1 review
0 helpful votes
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Concerned about freight charges
September 17, 2015

I am happy with the shoes but, I think that the freight charges were too high.

Date of experience: September 13, 2015
North Dakota
1 review
0 helpful votes
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Order review
September 16, 2015

Lollicouture advertises 50% discounts on their site with coupon code and then the cart only takes 30% off. They advertise free shipping on a $50 order amount and it's a lie, because I had to pay $50 in shipping costs even though my order was 5 times bigger than minimum dollar amount required. On top of that, they haven't shipped my merchandise in full and never refunded me for the difference. Not to mention that the shoes arrived in clear plastic bags and not in their original boxes. I will never shop at Lollicouture again and hope this review will help others.

Date of experience: September 13, 2015
New York
1 review
0 helpful votes
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Do not purchase
September 16, 2015

I purchased a white bikini and they sent an entirely different item than the one pictured on their website. Not only was it the wrong item, they didn't want to give me a refund for the WRONG item that they sent. I had to email customer service nearly 10 times to convince them this was their fault and only then did they refund me the cost of the item. I had to pay for shipping both ways. This website is a total scam, do not order from it.

Date of experience: September 13, 2015
Minnesota
1 review
0 helpful votes
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Great Service
September 16, 2015

Thanks I got everything I wanted in my order and on time. Great service and products definitely will shop again

Date of experience: September 13, 2015
Arkansas
1 review
0 helpful votes
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Experience
September 16, 2015

They look very long to send my shipping information but after it was sent the clothes came not too long after. I got 2 size small pants and surprisingly both were too big so I don't know how their clothes run.

Date of experience: September 13, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4