LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 33rd among Women's Clothing sites.
I ordered a swim suit over three weeks ago now and even paid for the 2 day shipping because I needed it that next week for a trip I was going on. 5 business days later and still not even a shipping confirmation. I called and the guy on the phone apologized and assured me it would be shipped out that next day. Here j am two weeks later and STILL no item... Pretty annoyed because I paid an extra $20 to have in shipped here in time for my trip. Going to call today and just cancel my order because this is just getting ridiculous.
Was very impressed with the way my recent online purchase form LolliCouture was handled. Website was user friendly & delivery to Ireland was prompt. Thank you so much
Love the dress... Great quality and very fast processing and shipping
The shipping was $11.99 and 9 days later the order still hasn't shipped and is still processing.
They keep saying there was a supplier Mix up, they have my money & I STILL HAVE NOTHING! WILL NEVER DO BUSINESS WITH THEM AGAIN! I have called & called & even asked for a Supervisor to return my call... NO CALL, NO MERCHANDISE, NO REFUND... VERY DISSATISFIED
Ordered a dress two weeks ago jever recieved it or got confirmation that its been shipped. Took my money. Just great.
I was unaware that my shoes would arrive without boxes and that I would have to sort out the shoes. As if they were just thrown in the box. But I was pleased with the shoes overall..
The item was great but it too s little over a week to receive although I live an hour away from the location and being a shipping manager for Nike I know that is unacceptable. The shipping was too expensive for one bathing so although I like the product, the chance of me reordering is slim to none when eBay, Nike & others offer WAY better shipping rates.
It was delivered on time the dress was beautiful but had 2 pen marks
Received blouse and it is a nice tee shirt. The picture on the website looks like a dressier blouse. I will just wear with jeans also this company wants the customer to pay for returns I am not happy with this
Understand for health reasons that they're not returnable. However if the suit is tried on with underwear you should be able to return, (similar to Macy's, Penney's, etc).
Thanks,
Victoria
Horrible Horrible service! Very rude customer service. Over 17 days to get package. I called before ordering and asked how long the shipping and they said no more than 8 days even waiting for payment to clear. Called 2 times to cancel one I saw I didnt get it on time. They ignored me and said would call me back and never did. After asking twice to cancel they said they would but still sent the item after i said I didnt want it. They dont care. Bad Bad service!
I received two of my three swimsuits and ordered an XL on each. They fit like they are XS. Very dissatisfied.
The shoes that we got in good except when I first wore the boots they got damaged really quickly on the heel and on the sides of the boots
Love the prices, shipped in a fairly decent time, and items are nice
My experience was ok the shipping was a little pricey and to receive the product with no shoe box was not a plus
I ordered an outfit 8 days ago, now standard shipping says 3-7 business days. That is understandable, but what is unacceptable is that my order is still processing after these 8 days. I have called and was assured by order was being rushed Friday and that I would have a tracking number by this weekend. I have yet to have it and my order is still being "processed".
I have yet to receive my purchase, or any status of my order. I called customer service and they couldn't provide me with any information either they just said that it's pending for shipment and I couldn't even login on your site to check it either.
Placed my order on the 11th, today is the 19th. Still not a word about when I should expect my order. I contacted customer service and was told,"well, you did order a special order item". I ordered a dress, one dress. No where in the ordering process did it state this was a "speciality item" and it would need 5-7 days of additional processing. They said, "that information is in our shipping policy". That information should have been provided when I placed the order. So judging from the rude emails I have received, they are blaming me for not reading the shipping policy, checking my order number against the list of 'special order numbers' first before placing my order. Who does that? If it's a 'special' item it should say so at processing not 9 days later in a rude email. I won't be shopping here ever again.
Happy with the purchase, and the delivery was prompt and came as stated, thanks!
Answer: Best of luck I paid for 2 day shipping and got my item over 2 weeks later. The item i got on time was damaged. The quality was awful...
Answer: The quality is terrible. There's glue visible in certain parts of the shoes. I would not take my chances with this company. It took weeks of back and forth emails with them just so I can send back my purchases. They do not come with return mailing labels or addresses. Also you have to pay the return shipping as well which is a pain. Read their ridiculous return policies and feedback. I was warned and didn't listen. I wish I would have though.
Answer: Dont believe nothing they tell u this site is fake they take ur money supposely send u ur items give u a fake tracking number n u never get your things. Its been a year since i order was suppose to get a credit n didnt get either or.
Answer: I've never ordered shoes. BUT JUST A PIECE OF ADVICE! Do not order from this company. STAY THE HELL AWAY!
Answer: SIZING RUNS SUPER SUPER SMALL, IM SLIM AND PETITE AND THEIR SMALLS FIT LIKE EXTRA SMALLS, ITS LIKE YOU WOULD HAVE TO ORDER 2/3 SIZES LARGER PLUS ITS A HORRIBLE SITE WITH NO CUSTOMER SERVICE.
Answer: They do not provide tracking, and you! You will be lucky to receive any or all of your items you purchased. When you receive these items, check and make sure items are as ordered, from the material to decor of said item, and check them for dirt, when I received a fancy White Blouse I ordered-there was a big Coffee stain right in the middle of it! Do your due diligence research. ~Kim
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