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LolliCoutureReviews 2,774

3.0
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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 33rd among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104
Ohio
1 review
2 helpful votes
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Never got my order.
September 27, 2015

I ordered a swim suit over three weeks ago now and even paid for the 2 day shipping because I needed it that next week for a trip I was going on. 5 business days later and still not even a shipping confirmation. I called and the guy on the phone apologized and assured me it would be shipped out that next day. Here j am two weeks later and STILL no item... Pretty annoyed because I paid an extra $20 to have in shipped here in time for my trip. Going to call today and just cancel my order because this is just getting ridiculous.

Date of experience: September 24, 2015
Ireland
1 review
0 helpful votes
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Happy
September 27, 2015

Was very impressed with the way my recent online purchase form LolliCouture was handled. Website was user friendly & delivery to Ireland was prompt. Thank you so much

Date of experience: September 24, 2015
Michigan
1 review
0 helpful votes
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A+++
September 27, 2015

Love the dress... Great quality and very fast processing and shipping

Date of experience: September 23, 2015
California
1 review
1 helpful vote
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Still hasn't shipped
September 26, 2015

The shipping was $11.99 and 9 days later the order still hasn't shipped and is still processing.

Date of experience: September 23, 2015
New York
2 reviews
1 helpful vote
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They keep saying there was a supplier Mix up, they have my money & I STILL HAVE NOTHING! WILL NEVER DO BUSINESS WITH THEM AGAIN! I have called & called & even asked for a Supervisor to return my call... NO CALL, NO MERCHANDISE, NO REFUND... VERY DISSATISFIED

Date of experience: September 23, 2015
Illinois
1 review
1 helpful vote
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Terrible
September 26, 2015

Ordered a dress two weeks ago jever recieved it or got confirmation that its been shipped. Took my money. Just great.

Date of experience: September 23, 2015
Texas
1 review
1 helpful vote
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No shoe boxes
September 25, 2015

I was unaware that my shoes would arrive without boxes and that I would have to sort out the shoes. As if they were just thrown in the box. But I was pleased with the shoes overall..

Date of experience: September 22, 2015
California
1 review
1 helpful vote
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Took too long to receive
September 25, 2015

The item was great but it too s little over a week to receive although I live an hour away from the location and being a shipping manager for Nike I know that is unacceptable. The shipping was too expensive for one bathing so although I like the product, the chance of me reordering is slim to none when eBay, Nike & others offer WAY better shipping rates.

Date of experience: September 22, 2015
Texas
1 review
0 helpful votes
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It was delivered on time the dress was beautiful but had 2 pen marks

Date of experience: September 22, 2015
Arizona
1 review
0 helpful votes
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Blouse
September 24, 2015

Received blouse and it is a nice tee shirt. The picture on the website looks like a dressier blouse. I will just wear with jeans also this company wants the customer to pay for returns I am not happy with this

Date of experience: September 21, 2015
California
1 review
1 helpful vote
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Return Policy on Swimsuits
September 24, 2015

Understand for health reasons that they're not returnable. However if the suit is tried on with underwear you should be able to return, (similar to Macy's, Penney's, etc).

Thanks,

Victoria

Date of experience: September 21, 2015
California
1 review
3 helpful votes
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Horrible!
September 24, 2015

Horrible Horrible service! Very rude customer service. Over 17 days to get package. I called before ordering and asked how long the shipping and they said no more than 8 days even waiting for payment to clear. Called 2 times to cancel one I saw I didnt get it on time. They ignored me and said would call me back and never did. After asking twice to cancel they said they would but still sent the item after i said I didnt want it. They dont care. Bad Bad service!

Date of experience: September 21, 2015
Nebraska
1 review
1 helpful vote
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I received two of my three swimsuits and ordered an XL on each. They fit like they are XS. Very dissatisfied.

Date of experience: September 21, 2015
Canada
1 review
0 helpful votes
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Good
September 24, 2015

The shoes that we got in good except when I first wore the boots they got damaged really quickly on the heel and on the sides of the boots

Date of experience: September 20, 2015
Michigan
1 review
0 helpful votes
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As pictures
September 24, 2015

Love the prices, shipped in a fairly decent time, and items are nice

Date of experience: September 20, 2015
Georgia
1 review
0 helpful votes
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Purchase
September 23, 2015

My experience was ok the shipping was a little pricey and to receive the product with no shoe box was not a plus

Date of experience: September 20, 2015
North Carolina
1 review
0 helpful votes
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Utterly displeasing
September 23, 2015

I ordered an outfit 8 days ago, now standard shipping says 3-7 business days. That is understandable, but what is unacceptable is that my order is still processing after these 8 days. I have called and was assured by order was being rushed Friday and that I would have a tracking number by this weekend. I have yet to have it and my order is still being "processed".

Date of experience: September 20, 2015
Pennsylvania
1 review
0 helpful votes
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Dissatisfied
September 23, 2015

I have yet to receive my purchase, or any status of my order. I called customer service and they couldn't provide me with any information either they just said that it's pending for shipment and I couldn't even login on your site to check it either.

Date of experience: September 20, 2015
California
1 review
0 helpful votes
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Horrible customer service!
September 22, 2015

Placed my order on the 11th, today is the 19th. Still not a word about when I should expect my order. I contacted customer service and was told,"well, you did order a special order item". I ordered a dress, one dress. No where in the ordering process did it state this was a "speciality item" and it would need 5-7 days of additional processing. They said, "that information is in our shipping policy". That information should have been provided when I placed the order. So judging from the rude emails I have received, they are blaming me for not reading the shipping policy, checking my order number against the list of 'special order numbers' first before placing my order. Who does that? If it's a 'special' item it should say so at processing not 9 days later in a rude email. I won't be shopping here ever again.

Date of experience: September 19, 2015
California
1 review
0 helpful votes
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Nice dress and prompt delivery
September 22, 2015

Happy with the purchase, and the delivery was prompt and came as stated, thanks!

Date of experience: September 19, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4