LolliCouture

Little consideration for customers, takes forever for items to ship, has a fake telephone line so you will never be able to interact with a team member, makes it Impossible to cancel orders unless you paid through a third party such as PayPal and will try to salvage what ever money they can from you by not refunding the total amount paid. Basically a scam. I do not recommend shopping here, UK online stores are much better and much more efficient.

After ordering, the next day I received a phone call to verify that there was no fraud being used. I appreciate the extra security. Reasonable prices though everything I want in my size is usually sold out.

My overall experience was good. I ordered a pair of black fringe gladiator sandals which I love. However, the white over the knee platform boots looked very white on the website, but when arrived they were actually an off-white. I am keeping them, but not too happy about the color.

L. Wilson, Virginia Beach, VA

Placed order one week ago for 2 pairs of in stock sandals. After days of there not even being a tracking option suddenly a button appears. So I try to track package and am send to a screen that has my order number and says FedEx but otherwise page is blank. Now this whole week in my order confirmation email it has just said complete instead of processing, packaging, or in transit... and now I already have an email wanting me review my experience with them!?!? Hopefully my sandals arrive very soon after writing this and they fit so I can write a full review with a great product at the end.

I ordered shoes for an event. After about 3 days I still had not received an email confirming my order (even though the money had come out of my bank account) there's some really bad reviews for this site. I got really scared that I was getting ripped off, but it's been about a week and my shoes arrived. They're true to size, my only problem is that the calf portion of the boot is pretty big on me. I will have to pin it in order to give it the right look, but maybe I'm just skinny. I will order again, I just hope they fix their computer issues and I actually get a confirmation email right away like other sites.

I ordered 8 days ago and the website still says processing. I call customer service and have to try 8-10 times cause their line is always busy or hangs up on me. Also takes 10 min hold time to speak to someone. Horrible derive. Last time I order from them.

There a joke, no one ever answers the emails, the sizing charts are awful which resulted in me buying two bikinis that were extremely small, like a size 0 when they said "m" maybe they should advertise a better sizing chart so this doesn't happen. The pants I received were ripped, and the draw string broke almost right away, and they sent my bathing suit to the complete wrong address. AND when i write emails to inform them, they just dont reply. I am sick of your company and your customer service. I dont recommend this website to my worst enemy.

Lollicouture advertises 50% discounts on their site with coupon code and then the cart only takes 30% off. They advertise free shipping on a $50 order amount and it's a lie, because I had to pay $50 in shipping costs even though my order was 5 times bigger than minimum dollar amount required. On top of that, they haven't shipped my merchandise in full and never refunded me for the difference. Not to mention that the shoes arrived in clear plastic bags and not in their original boxes. I will never shop at Lollicouture again and hope this review will help others.

The shoes themselves look fantastic! I'm not used to wearing sandals, so they're a little uncomfortable for me--but still comfortable as sandals go. However, the shipping cost was REALLY high to get them here. The product itself is awesome though!

I placed my order on 2/12 & has yet to receive confirmation of it being shipped. I sent an email through their site asking for updates and received an email a saying their second warehouse in North Carolina was shut down for 2 weeks because it was hit by a storm and my items would be shipped out at the latest Wednesday morning (2/24) it's now 2/25 still no confirmation... and I can't even call the number on website...

I bought a bikini from this website and firstly they recommended the wrong size and I am obviously unable to return it but when I called to see what I could do the gentleman on the phone was very quick with me and gave me an attitude like he could care less. I might shop here again but I'm not entirely sure because if I face another problem I do not want to deal with someone like that again. I am spending my money at your store, customer service should be better.