Quick and seamless with no negative experiences. Will definitely use again.
Worse customer service I've ever experienced. It's been almost 2 weeks n still haven't received an RMA number. Will never buy from them again.
ANZO ONLY just this Friday (yesterday) sent us over the instructions for you to return your parts:
Please send this to Anzo for credit, and reference RMA03721 on the package.
ANZO returns 5150 Eucalyptus Avenue Unit A Chino, CA 91710
Please let me know if you have any other questions or concerns!
As you should know everyone is experiencing delays due to COVID restrictions and many vendors are working from home and have seen extended delays in everything from manufacturing to returns and cancellations.
Everything arrived on time and was just as described. Will be ordering more from LMP in the future. No doubt about!
I ordered a Spec flywheel from LMP, there was no mention that it was not in stock, they have it shipped from manufacturer to my home. It took almost a month for the fywheel to show up and it had the wrong dowel pins. ( it was pinned for a stock clutch and not the 10mm dowels of a spec clutch) I contacted LMP asking about why this happened and if they could just send me new 10mm dowel pins to could put in the flywheel. They were completly puzzled on my request and had me send pictures of my set up and part numbers. After a week of going back and forth with LMP i just sent and email over to SPEC customer service. Spec got back to me right away and sent me new dowels 2nd day. I got those and had a shop install them. After i had all that done LMP got back to me and asked me to send even more pictures of my flywheel and clutch combination (almost 2 weeks after i first contacted them) I reponded to them that it was already taken care of, i told them i talked to spec and they sent out the dowels right away. I had a shop install the new dowels and i sent LMP over the bill from the shop and said it would be great if they refunded me the $30 from the shop labor. I figured that would be cheaper than shipping back the flywheel and having a new one sent to me. This was part of the response i got "If a different part number was shipped that was on SPEC no us." The problem is, I ordered from LMP not directly from spec.
Overall I am not happy about how turned out, I will never order from LMP again and i would advise others to beware.
HI very sorry this happened. We did order the correct part from SPEC and SPEC did not ship the correct dowel pins. We were in contact with SPEC the instant you let us know this. I have actually emailed you a copy of our correspondence with SPEC about the issue so you can see for yourself we were not ignoring you. They required pictures and all the other information we asked for while corresponding with you. If it were up to me i would have wanted them to send you the correct parts the minute you said they were missing.
We do send with our order confirmations and with our tracking emails this statement: "*PRO TIP: LMPerformance knows how anxious you will be to start upgrading your vehicle with these awesome new parts but, please wait until your part arrives safely so you can inspect the contents of your package so you can make sure you have everything you need before taking your car apart to do your install :)" so as far as the labor charges, we are not responsible for labor charges, no company that i know of would pay for those labor charges; however in this case LMP is willing to help by paying your installation costs. PLEASE contact us via email or phone on Monday to make arrangements.
Sincerely,
LMP
I ordered the SLP loudmouth exhaust for my corvette and it came fast with everything and well packaged! Very happy plus it sounds AMAZING on my C6!
LMP had exactly what I needed and at a good price and was delivered quicker than I expected and came packaged very well!
Right parts and good price I'd definitely do business With them again Considering putting that on my other Car too.
How long does shipping take to get a product to California I placed a order on Saturday for a vararan intake and I was just wondering
We sent you an email after you placed you order, we are not allowed to ship that intake to California due to their carb laws.
Answer: There is a good email address that I use and have no problem reaching them. I find that is the easiest way for me to reach them and have a written answer to my question. I personally prefer this or chat to the telephone so have not tried that method but here is a phone number there unlike a lot of online markets..
Answer: Legit. I have bought from them twice in the past 5 years and I know they have been in business much longer than that. I think as far back as 2001.
LMPerformance has a rating of 4.3 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. LMPerformance ranks 31st among Auto Accessories sites.
Yes it s been very hard on everyone lately. Corsa has not been able to keep up with demand due to part shortages from suppliers. Very sorry about this I will see about the eta and let you know...
We will automatically send you a tracking number once it ships.
We are very sorry for the delay in your order. Orders are shipped first come, first serve and are shipped in the order that they are processed; because of this all orders are charged at time of placement to ensure validity.
ETA’s are based on the MFG estimates of ship times. If a part is not In stock on the site we have to dropship them from the MFG. Due to extremely high demand and Covid restrictions lead times have increased recently and we anticipate lead times shrinking in the near future.
LMP uses several sources for products including the manufacturer and several wholesalers. We are very sorry for the delays; Manufactures are having a hard time obtaining materials to produce their products and this is not limited to just auto parts as this is happening across most industries. Canceling your order will only result in further delaying your order as manufacturers ship first come first serve.