LivingSocialReviews 1,490
LivingSocial Reviews Summary
LivingSocial has a rating of 1.6 stars from 1,490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LivingSocial most frequently mention customer service, credit card and fine print. LivingSocial ranks 251st among Daily Deals sites.
Purchased a membership for Sam's Club, spent months making phone calls trying to get a redemption code that actually worked. Sam's couldn't help because they said I needed the code from LivingSocial. Today I wasted more time making phone calls, ended up with a "customer service" agent in India who could barely speak English. Promised for the 3rd time that my case would be "escalated". All this to save $10? What a joke.
Quick to take the money from your bank account for a concert voucher... Then they lose the history of the purchase... Suddenly you must of used another email account to purchase the voucher... Total scam
I have used social living a lot and always been ok with their service but last few months have been terrible service! I haven't received goods at all... when i email no one gets back to me, when they do its with a case number and then nothing happens. I ordered xmas presents that still haven't came and I'm still waiting on refunds.
Don't use them again... and use groups on wowcher because living social has been a total let down!
Placed an order in Nov. As a Christmas gift, after e-mail numerous times and not getting a reply. I have requested a refund. I wouldn't be holding my breath.
Daylight robbers...
STAY WELL CLEAR!
I'm sorry I didn't check review before placing order.
The Refund Policy on their printed voucher states that a refund will be given if the merchant goes out of business.
Our Voucher's merchant went out of business. We call LivingSocial and they said "NO REFUNDS." We said your policy states refunds for out of business. Customer Service said, "NO REFUNDS."
Do not use LivingSocial for any purchases!
Takes forever to get vouchers. Service reps are deceitful and trained to give general info to stall you into thinking they are handling your problem. Will Never enroll in anything under living social.
IT IS VIRTUALLY IMPOSSIBLE TO CONTACT THIS COMPANY OR ANY OF THE DODGY COMPANY'S THEY DEAL WITH,,, NOW I KNOW WHY,,, DO NOT, REPEAT DO NOT BUY FROM THEM, NO MATTER HOW TEMPTING, TOTAL SCAM!
This site is a complete scam. Dont waste your time with it. Bought an item with a voucher only to learn the vendor charges you an outrageously high shipping and handling charge to make up the difference in the voucher. I went back to LivingSocial and asked for a refund and they kindly told me to go screw. Stay away from this site.
Despite the website promising a no quibble refund making the whole process sound easy it's Not! I've been trying to get a refund and it's proving difficult. I was new to the site. I purchased two items and only decided to keep one. I don't think I will use this website again.
Terrible service, very unhelpful and inconsiderate. Agents do not sympathise with people, have an attitude problem, very disappointing. I have been a customer for a long time and I will never use their service again.
There are other service providers on the market who provide much better service.
DEFINITELY NOT RECOMMENDED!
I have previously purchased many deals on LivingSocial, but recently two paid for items never arrived - LivingSocial won't answer my emails. I will never use this website again :(
I purchased a voucher for spa services through PayPal in Colorado Springs. The money was deducted from my account, I screen shot a picture of purchase and voucher, and I made an appointment. When I went to the appointment, the voucher was no where to be found so I had to pay out of pocket. I went on the website and it doesn't even show purchase of a voucher but they took my money. I have emailed and emailed again. There is not a way to talk to a person as far as I have found. I filed a claim through PayPal, but this site is bogus. I'm out $200 until I figure out what I can do. So, if you are considering a purchase from this site... I highly recommend you do not. Maybe saving some people money and stress can be my money's worth.
I bought a voucher for wheel alignment at Sears. I went to use it, but it said voucher had been redeemed. The store told me to call Living Social to get it resolved. When I tried to contact them, I could not find a phone number on there website, only email. I searched the web and found a couple numbers that said they were customer service at Living Social. When I called them, it was non existing numbers. When I emailed them, they responded back a couple of times, then blocked me from emailing them. I am in contact with my credit card to cancel the transaction. DO NOT BUY FROM ANYBODY THAT DOES NOT HAVE AN ACTUAL CUSTOMER SERVICE CONTACT NUMBER. Living social is a scam!
Purchased a Pure Gym 5 day pass, received initial email with voucher code from Living Social. I followed the link in the email, entered the code into their website, and was supposed to get a follow up email with the voucher code for the gym via email. Never received anything. Luckily this was not a lot of money, would not recommended this site. No response from Company when I tried to chase up.
Do Not purchase this livingsocial deal they are crooks. The e-movie voucher did not work and I repeatedly tried to contact the company and they did not reply. - Living Social should vet vendors before allowing them to use their site for business. Living Social should also not plea buyers beware, because enough of these fail deal could mean no more Living Social online business.
Okay so this isn't a review but I ordered a darci Michael kors watch last week and still no sign im living in ROI and am wondering if this is a hoax site
I ordered a $#*! from living social and what they delivered was a very quality product. Thanks to much. I will continue to patronize you.
I use to like shopping on their website but their customer service isn't as good as it use to be, however the still offer some good deals.
They used to be so much better. Their customer service is so poor. They must have certain buttons they push so they don't have to type anything. They might read one sentence and just guess at the problem and push a button, no brains at all!
Do not buy the Living Social offer for the "Ultimate Date Night" as it is a scam. The movie tickets are not the problem. The $124 valued deal was advertised as if you could get two movie passes and a restaurant voucher for $100 that could be used on that ultimate date night when in fact the restaurant.com voucher only allows you to use portions of that $100 at various restaurants. The restaurant voucher can not be used on one night and is for inconveniently located second rate restaurants. So in reality you get a $100 credit on an ecard with restaurant.com but you can only use small amounts or that credit at one restaurant at a time. Some only let you use $5 of that credit when you spend say $15. The restaurant I chose only allowed use of $25 credit and I had to spend $50 to get that. So in effect you will have to fork over at least another $100 dollars at multiple restaurants in order to use the entire $100 credit on that card. My voucher was only for 60 days and I travel so getting to use that amount at various locations before expiration is a problem. In the past I have not had a problem getting a credit or refund from Living Social but they say I didn't read the fine print when the fact is that the fine print did not indicate that the voucher could not be used on that one "Ultimate Date NIGHT" as advertised. I have been a frequent user of Living Social but I will not use them in the future. This will be posted on several review sights.
From the business
LivingSocial is a leading "daily deal" site that sells discounted experiences and local services--restaurants, spa trips, home services, travel, etc.--via voucher. The consumer must pay for the voucher upfront, and the voucher generally must be used within a specified time period or it cannot be redeemed. To make these deals possible, LivingSocial sells merchants on its ability to help "find and keep more customers". LivingSocial is a private company based in Washington DC and its shareholders include Amazon.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members