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For anyone who wants to cancel I am putting the phone number I finally found after days of looking for it. *******735 Good luck trying to wait the 34 minutes and then trying to understand the customer service representative when they finally do answer. You get nothing more than you can get from one of your credit cards as far as credit scores go. If you want anything else besides one credit score and your credit report you will pay extra for it. This site is a joke, don't do it.
They used to be so much better. Their customer service is so poor. They must have certain buttons they push so they don't have to type anything. They might read one sentence and just guess at the problem and push a button, no brains at all!
You cheat your customer! You have crappy customer service. You are trying to make us believe you are an American company by using a San Francisco address yet you ship from China. You sometimes send a tracking number which would make your customers calm but they are China tracking numbers and they do the customer no good. DO NOT BUY FROM THIS COMPANY! You will lose your money or get an item you will not be happy with.
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I did the 7 day free trial and was going to cancel the day before. I got really sick and was...
I called after my trail period to cancel my account. They charged me and cancelled my account....
Hi, Cindy. Sorry that our company couldn't make you satisfied. The orders are directly shipped out from our factory in Hong Kong and the tracking number can be tracked both in China and destination country. We know that we still have a long way to go but we are making efforts to better our customer service and strengthen the competitiveness of our products. Hope for your kind understanding. If you have any questions, please feel free to contact us via Live Chat on our website.