LivingSocialReviews 1,490

I purchased some Ballet Flats on Ebay from them before reading the very bad reviews. I chose the patent black ones from the four choices. I did not receive patent. I received reg black. I wrote them and I was told that I did choose reg... I told the woman or man that I chose patent and my invoice says so and that I would take a pic of what I order. I was ignored after this. Also she asked me to send a pic of the flats which I did. Still no response. Wow! Buyer Beware. I'm very lucky as I used my Living Social Visa to purchase. After I explained to Living Social that I did not get what I purchased... MY credit card company reimbursed me... NOT them.

Addendum: I must update and say that after I wrote this review. This company did the right thing and sent me what I really ordered. They corrected themselves. So this is the way to go. Thanks MobStub.

Bought and paid over $100 for 2 items. Received an invalid tracking number. The so called free customer number is toll free only for USA. The so called Sydney number is actually diverted to USA. Waited over 1 week for a reply when they assured it will take 5 days. Utter B. $#*!! Customer service have no idea where the product is actually shipped from. They have to email their logistics who have to email suppliers who in turn have to contact Aust post to get answer. I already spoke to Austpost who confirmed number is invalid but LivingSocial is adamant number is right. Spoke to customer service 3 times already. Product was ordered & paid for almost 6 weeks ago. Will never ever order from them again! Have just wasted over $100! They assured I can request refund but when ask again was told No.

When you try to redeem your Living Social voucher for the Hello Fresh food box, they trick you into an expensive subscription, keep delivering $69 food boxes and bill your credit card. Living Social does not disclose this on the voucher. Living Social will not help you because they say their guarantee does not apply to vendors.

Be careful I purchased the Paintball Deal and got ripped off big time. The ad says save 88% which isn't true. It said equipment included all I had to buy was the paintballs. When I got to Mad Dogz after making a reservation for my son's birthday. They said the vouchers were only good for 500 paintballs And that's it. When the site clearly says that all equipment included for 6 people. They charged me 23.00 a person for equipment rental. Came out to 138.00 plus the 30.00 I spent on living social. Not happy at all. Called living social same day and still no return call. Be careful of Mad Dogz Paintball in Waxahachie, Texas.

I had vouchers, but couldn't book a day for service due to ignorance of the service... and living social didn't reply on my request right away (when I could ask to return money), then replied advising to contact more, but the person, answering me once after living Social contacted him, disappeared... and when I contacted Living Social again, they said "too late - the voucher expired". Another deal - they didn't mention important details about age limitation, so that voucher also was "lost money"... Also when I want to see deals in my area, they include deals 100+ km away...

I ordered a computer notepad at £149 which is not so cheap.

But they used Yodel to deliver it and Yodel staff have stolen it and shown it as delivered.

Everyone knows that Yodel are the worst delivery company and certainly the last to use for high value parcels!

Look on Youtube for Yodel employees leaving parcels on doorsteps and throwing them over walls!

Be aware that Barclaycard will not cover these losses as you pay Living Social and not the firm that supplies the product!

EDIT I contacted Living Social and they arranged with the suppliers to send me another by Royal Mail which of course arrived safely.

So I was sorted out but still sad that Yodel are so untrustworthy! Look on Youtube for videos of them throwing parcels over walls and leaving valuable goods on the doorstep.

I bought a vegetable spiraller, which turned out to be twice as expensive, because postage was not quoted on the original ad. You bought a redeemable coupon for which the link did not work. We tried so many times to contact Living Social without success. Finally they agreed that the link did not work! Over 3 months later our product arrived from a third party in China, cracked and with blades that had dislodged from the product. It was totally unusable - and guess what - we have no way to contact them in Australia. A toal waste of money, and moreso, our valuable time trying to get something we expect in Australia - CUSTOMER SERVICE!

It's great! And maybe if Groupon didn't exist... Living Social might be the cream of the crop and get that 5th star.

The site has a variety of deals, is always reliable, and has a decent interface.

Unfortunately, I don't think it has the variety of options, goods, or services that Groupon does. I find that I'm less likely to actually use some of my LivingSocial deals. LS also hasn't been great about communicating issues with redemption.

Without a doubt - the best customer service for any on line or major site! And they all sound state-side too! Wonderful service, knowledgeable, able to resolve issue first time with NO hassle. An absolute pleasure to do business with - highly recommended!

I have been a member for a while and have never had any issues, I definitely recommend Living Social