LiveNation

Fees, fees and more fees and then add their processing fee. Previously before Ticketmaster, LiveNation the processing fee was $10.

So i bought some tickets to a show and need to sell them. The absolute most hellish of experiences. I have to go through some other site that really stinks to sell them or list them. Someone else buys them and all i have to do is transfer right? Wrong. Livenation somehow has every piece of personal information of mine and yet they have a phone number of mine from 5 years ago. In order for me to transfer the tickets i have to authenticate my account through that phone number. Instead of giving the option of putting in a new phone number or sending it via email i cant complete the process. Then the third party company is saying i agreed to these terms to sell when i wasnt made aware that i needed to jump through these hoops just to sell the tickets. Then i go from my phone to the computer to try and resolve it and the livenation website wont let me sign in. Says my network is weird and some sus activity is happening. No sorry i have a phone and a computer in my house and can switch whenever i want. How are you going to punish me for having multiple devices. This process should literally be a click of a button to transfer and its not. Theres no customer service. There is nothing easy about this process and i should be able to do this in my sleep. I will never ever use this site again. I will tell anyone and everyone to never use this site. They absolutely blow. Fix your stuff man its crazy.

After my recent experience with LiveNation, I have no desire to return or to support them. I became severely ill with COVID-19 this past Friday (9/27/24) and also experienced a dental emergency the same day, so I ended up being unable to attend the concert I had tickets for that evening due to obvious extenuating circumstances. I reached out to Ticketmaster to explain my situation, and they said LiveNation flat out refuses to issue a refund to me. Apparently, the only situation they will do this for is if an event is cancelled. So, buyer beware! They will NOT refund your money! LiveNation cares more about money than about people being responsible and caring to not knowingly expose others to COVID-19. Shame on you, LiveNation!

Purchased 2 seats in section 300 for the Lynyrd Skynyrd Concert, forced to download the Live Nation App to retrieve tickets. They were switched to section 700. Two other people had tickets to these seats. Got stuck in the handicap section, so far over on the side of the stage my neck is still stiff from trying to see the concert. No refund, no partial refund, no NOTHING. It's not bad enough they kill us with the prices, they also have zero accountability for their wrong doings. Time to stand together.

I get not refunding tickets unless a medical emergency, but not refunding fast lane pass when accidentally selected instead of chair rental is ridiculous. I meant to choose lawn chair rental and hit the wrong button. I immediately contacted customer service about the mistake and was denied. Now I am out $80. Never again, Live Nation!

I bought tickets to Club Renaissance several months in advance of the Beyonce concert in Las Vegas, NV. I AM currently writing my review from a line where they cannot verify my identity AND it is the fourth place I was told to go by staff members. It is more than one hour past the show start time and in sitting outside.

This is the most horrible experience I've had. In for not need to spend thousands of dollars for this.

Beyonce and all other artists. Please do your fans better than this.

Booked tickets for Eric Church and waited in traffic on Friday night for over 6 hours! Just four miles from the campground. Your fake security did nothing but block traffic. We spoke to people at the campground who carry and brought their personal gun to leave in their car. Dogs did not detect this. Since they can't keep anything organized, safe or enjoyable we didn't even stay for the concert. So bummed! And out over $400! I'll never book with Live Nation again.

Your information on website and overall is lame! I can't find anywhere to see if my ticket requires a rental chair. No return response and no one answers. No refund for the chair rental I don't need and customer service bot is no help. Never will I use this lame service again.

Ticketmaster sure seems to be utilizing bait and switch tactics and unethical business practices by charging such high fees that they dont reveal until the end of the transaction and only if you expand the cost breakdown. Costs aren't made clear up front and are extremely high sometimes nearly doubling ticket costs. Rediculous. Very disappointing.

I bought tickets to see Kim Petras for $341 through the Live Nation Website. Ticket Master charged my credit card. The concert was canceled or rescheduled. Ticket Master refused to refund me citing Live Nation's refusal.

We were sold tickets that were completely obstructed. We were not told anything about any kind of possibility where we may not be able to see. I asked a Livenation employee that was on site about our seating issues to which she told me "upgrade your seats for an additional charge and see what it gives you, I can't guarantee it's gonna be any better". I paid an additional 10 dollars for the bare minimum upgrade and finally got decent seats. After this coming back from a trip to the restroom, I was stopped by a livenation employee who told me she needed to see our tickets. I didn't have tickets for our new seats only a confirmation email to which I showed her and she rolled her eyes and said "I guess that will work". Not to mention people seated near us made a young boy throw away his wallet chain because it was considered a "weapon". Absolutely ridiculous, I will never purchase tickets from them again

The absolute worse

Every part of their web design and app is uneccessary frustration

I had to click through I don't know how many portals and page loads just to see the option to click again to see a qr code

And that's not even talking about the constant emails "How was the show? Hey you didn't reply last time we'd love to hear from you. Still wondering if you liked the show?"

"Hey here is a concert you might like it's tomorrow on a different contienent"

And the fees and charges and constant texts and emails

I hope this company literally goes to hell

Outlaws, 6/21/24, at Ameris Amphitheater outside Atlanta. Robert Plant/Alison Krause were excellent. Them came an impersonator for Bob Dylan. No close-up on screen cuz fake; no Dylan songs. Then no Willie Nelson. His "son" lipsyncing. Cheaters!

We bought box seat tickets along with VIP parking and entrance to the Gorge.because the venue was so mismanaged we didn't get to use the VIP anything because we, along with many other people, were stuck for hours in traffic.we were stuck in traffiic so long I saw people urinating on the side of the road. After over 3 hours of waiting we finally got the the venue after 10 pm. The employees at the Gorge were a bunch of untrained and idiotic high schoolers with no clue what they were doing. They didn't give a $#*! about what was happening around them. When I spoke with Live Nation employees they said "deal with it." Live Nation and the Gorge you have pissed a lot of people off so you better make this right.

I had purchased Backstreet Boys concert tickets and the 3D collectors tickets to Rod Laver Arena in Melbourne, I still haven't received the 3D collectors tickets even after sending livenation several email enquiries. No response. I am so disappointed and heartbroken.

Had ticket to see Steve Winwood and the Doobie Brothers on 8.3.24. Granted it was raining, but it didn't appear anyone knew how to direct parking. It took more than an hour trying to find parking - half of which was finding how to get to the right place to sit in line for another 30+ minutes for general parking. The cops were useless - they just sat in their cars blocking roads, and not directing traffic. When I finally got to the parking attendant, I asked if Steve Winwood was playing yet because I really only went to see him, and she used her radio to ask but no one bothered to answer. Then she tells me the price is $53.50! Nowhere did the parking signs indicate how much it was going to cost. She then directs me to the right where "there's plenty of parking" and there was none. I finally found one at the other end of the lot. All that time wasted. I paid for a fast lane ticket - except it wasn't fast - I got in faster in the regular line. And by the time I found my seat, I had already missed 3 songs. I don't know who made the decision but Steve only played 7 songs, and no encore - he said he had to cut it short because the Doobie Brothers had to get on. When weather causes a delay, the venue should permit the concert be extended the amount of the time the show was delayed so each band gets to play their allotted time. I will never go back to the Freedom Pavilion for a concert again. Management of logistics needs to be replaced with people that know what they're doing. Total waste of time and money.

Very disappointed. Got tickets for the Jack Johnson's Performance that was cancelled half way. The company did not exchange the tickets to his other concert the night after despite still having venue capacity or even a half refund. Never again will buy concerts from Live Nation.

They said you could talk to the crew about how a tour is set up, instead you get a lame photo in front of a backdrop by yourself. Inhospitable and nasty staff scream at you to find your "VIP" ticket somewhere in the venue (some kind of scavenger hunt, wth?) while you miss the opening act. RIP OFF -- don't give these jerks your $.

Tickets that were sold to me for thousands of dollars to the recent Joni Mitchell concert had NO view of the performance. I travelled from Australia to Washington State with Row 7 seats, only to find that our view of the performance was completely obscured by stage equipment. I have been told that because the event has passed, no refunds are possible. The most unethical company I have encountered. Just because you have a ticket don't expect to be able to actually see the show. Disgusting

Do NOT waste your money on star parking at white river in Auburn, WA. Not closer to the entrance, and while it technically does have its own exit, we sat while general parking moved along. Then they forced us to detour. Took an hour to get out of the lot and 5 miles down the road. Oh, and i've tried to post this review on the live nation site multiple times - amazingly, it keeps saying an error occurred, try again later. The more positive review I had about the concert itself posted right away with no issues.