LiveNation

Tried to buy tickets 3 times for a show on this site. None of these attempts work, it suggests you to sign up and have payment information entered before the ticket sale so you can get it faster. Well, nowhere in the account can you actually add payment information. Was trying to get tickets and had a screen saying "Tickets are about to become available, hold tight" and as soon as that loading ended there were no tickets left. Not only this, I had friends refreshing the page constantly to make sure they don't sell out. Well, refreshing the page seems to also knock you back in the queue at one stage of loading tickets, but not the next. Very confusing, terrible website design, at no point in my 3 tries did I ever see a ticket for sale when trying to get in demand tickets.

I purchased tickets for Ozzie Osborn in dec 2019. By Jan 2020 the tour was cancelled. Your website says you will refund in 30 days for cancellations. I have emailed and called for six months and no refund. I am waiting for over 300.00 dollars. The automated phone service refuses to give me customer service and disconnects me. It keeps saying I will receive refund 30 days after cancellation. This is false after 6 months I have no refund. I am contacting the attorney general and BBB about this matter

Of late, every time I purchase tickets on the first day of on sale I find better tickets released within a month. And I am not just talking the last minute releases. Why even try to get them on the first day? Such a game. Today they released better isle seats all the way up the sections which they obviously held back on to later entice those who really were not as into going. If and if you called to get those better seats, they charge you for the change. Not cool.

Had rain delay. Started concert without notifying us all who sat in our car for 90 minutes, Don Henley was great but only played for one hour. No encore. Felt like he took our money and ran.

The worst and unfriendly website in America. Make sure you dont hit the wrong button because not only will you be totally out of luck but you will receive several Sorry-Too $#*!ing bad email replies. Purchased tickets for the wrong night and was not allowed to switch to the correct night... 6 weeks in advance of the event. Live Nation is organized crime and bookies... marking up tickets to which they acquire in large quantity. Along with Ticketmaster... Will never go to a concert again where I have to use their service

I've never had a bad experience until I started using ticketmaster. First off the fact you buy your tickets but can't look at them until often like half an hour before the event is idiotic. Second the app was terrible and barely functioning so I deleted it and was told I can use their website with my mobile internet, well their terrible amateur website doesn't work on my mobile internet either. Just let us download and view out tickets right away without using your terrible app or website anymore.

My contact with Live Nation has been a most satisfying experience. I am sorry to hear that there has been some unpleasant reports but trust me, they were so professional with me I am almost lost for words in todays todays climate of companies taking people's money and not providing the services at professional level. The employee let's just call them (M) treated me with respect first and foremost. Neither of us played the blame game got right down to the business at hand. After a short conversation as they verified things I explained I was told my tickets were valid and although not the normal policy I would get them in the mail in a few days but they were actually expressed to me. Thank you for your courtesy and professionalism. No more pins and needles about the Show I'm to attend.

If there was a lower rating I would have chosen it.
We purchased several tickets, then 3 days before the event 2 people in the group got covid so we tried to get refunds for those two. Spent several hours trying to find the correct way to make the request. After getting through and making the request we were informed a day later we had made the request less than 24 hours before the event. Had they been smart enough they would have looked at the time stamp, where it was 48 hours before. We tried for hours, greed is alive and well with these people

#41-*******/CAR

I purchased 2 tickets and reserved 2 seats to see Rod Stewart at PNC Art. They overbooked! There were no seats left. It was totally insane. 100's of people standing no where to go. I had no choice except to leave. What a hugh disappointment. I purchased my tickets 6 months in advance for my sister's birthday. I can't express enough how much we were disappointment. NEVER AGAIN!

Never will I ever purchase any ticket from live nation. The fact that I paid over $450 for a vip merch package ticket for the smashing pumpkins concert that was held 08/24/203 to then not receive any of what was promised on my ticket is completely outrageous. I literally missed most of the show trying to ask employees at the venue which was the PNC arts center in NJ to be directed to many different merch stands that had nothing to do with my ticket to then finally be told to email the company and see if they can do something. So I get to emailing them about my situation to then be told we can't mail you your merchandise after the show n pretty much just told me to eff off to now I will forever not purchase a ticket from their let alone an expensive package because you like to cheat your customers

This company must be loved by the artists it serves. They've taken virtually every venue and turned it into an obnoxious money maker. However, its the customers worst nightmare. Service is shoddy, nothing against the carnival folks out there but that's probably where they hired most of their staff from. The lawn seating at venues has been reduced to next to nothing and the former lawn space turned into "cabanas", "reserved lawn", and seats set up into boxes. You can't even bring your own lawn seats anymore, you have to rent them from Live Nation. They've taken what once was an awesome experience and turned it into an expensive and uncomfortable experience. This makes capitalism look like charity. Their concession prices are ridiculous and the quality is poor. Concerts used to be so much fun. Now I feel like a walking wallet. If you're wealthy, good on ya. If not, concerts now suck. Thanks Live Nation, you suck.

My partner and I travelled from the U. K. for WWWY festival, it got cancelled an hour before start time, we'd already spent £5,000+ on tickets, hotels and flights so tried looking for tickets for the next day, but the prices were £1,000 a ticket (3x the original cost). I contacted the customer service who sent me a rinse and repeat statement with no help or resolution. The lack of advice or options is miserable and the company has put their own bottom line and they do not care about their customers at all. It would be great to understand why nothing was put in place to protect ticket holders, especially those travelling a long distance like we have (11 hours).