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Thumbnail of user daveb1599
1 review
0 helpful votes
September 10th, 2022

Couldn't ship for weeks. Said I couldn't cancel an unshipped order! Socks showed up after about three week. After two weeks the seams are coming apart. A total waste of $160 and a hassle. Want real reviews? Go to site jabber

Tip for consumers:
Run away

Products used:
Socks

Service
Value
Shipping
Returns
Quality
Thumbnail of user annas4
10 reviews
81 helpful votes
December 6th, 2010

Very slanted against grandparents, where many of the d-i-l's are allowed to rant and rave and abuse their in-law's (IL's), showing no respect at all for the GP's (grandparents). Sure, the GP's make mistakes, but reading these posts makes the reader aware that they aren't the only ones doing so. But, the fire is held to THEIR feet to correct the problems, with nary a word to the parents of the children to do anything.

Horrible site. I'm surprised the grandparents return to get clobbered so much. I feel for them.

Thumbnail of user lindam30
1 review
4 helpful votes
August 23rd, 2011

First dealings with solutions mobility in may this year when we saw on ebay mobility scooter which was just right for my husband and easy for me to lift in and out of the car, it said to ring for his best offer, iemail and asked for photo of scooter which they email back to me it looked good so i offer 220 on condition my son could view it. They emailed back saying yes that would be ok. My son went to look at it then phoned me to say it looked ok but did i want warrenty on it which would be another 50 pound i said no, but he said he woul give 30 days, on 29th day scooter stopped working. Phoned them said to bring it back they would fix it for nothing, which we thank them for. First wk went by when we phoned to see what was wrong and how long would it take, they said a part had been ordered for it. Second wk still waiting for part, third wk still waiting could put part on from another scooter but didnt want to do that,(fair enough) wk 4 still no part, i explained my husband had no legs and was really needing his scooter doing asasp. Wk 5 no part infact was told no part ordered as they would be out of pocket so what were they going to do, waitfor another scooter to come in to take part off, how long would that take, more or less told how long is a piece of string! We contacted trading standards who said to writeto solutions moblitiy which we did, to which a reply came back saying we had made abusive phone calls to them (lies wouldnt be abusive to anyone) and was told they would not be fixing scooter make arangments to pick it up.

Thumbnail of user nancyl55
1 review
0 helpful votes
September 28th, 2014

Whenever we had someone come to help us out they were always respectful and professional. The advantage of this program is you do not need to hire someone off of craigslist on an ongoing basis.

Thumbnail of user scottd84
Scott D.
8 reviews
6 helpful votes
July 4th, 2016

SeniorNet is a great program. The classes are conducted in a comfortable, pleasant atmosphere that is conducive to learning as well as meeting new friends. The cost is minimal while the opportunity to learn is tremendous. What a wonderful "service" to the seniors in our community.

Thumbnail of user barbarar227
barbara r.
1 review
0 helpful votes
May 13th, 2017
Verified purchase

you make shopping on your site easy and I intend to stay with you.thanks for your rewards program. that's nice.

Thumbnail of user anna414
1 review
1 helpful vote
September 13th, 2021

They don't do the weeds in the common areas, in our Mobile Home Park in Chandler,
They say they have, but that is not true.
These weeds will become a fire hazard when they die out.
We got a $30 raise in our rent and they must be pocketing it instead of using it to take care of landscaping in our park.
They don't answer push button #2 for complaints.
The trash company they have for removing trash, AZROS, is undependable and they have done more damage in the park with our chain
Link fence, road signs, and oleanders by running into them, including a bulletin board and destroying it..

Thumbnail of user suzannef330
1 review
0 helpful votes
April 22nd, 2023

Purchased 20-30 mmHg leggings. Compression in legs were ok but top part had none. Constantly falling down and slipping off waist.
Will not order again.

Products used:
20-30 mmHg leggings

Value
Shipping
Returns
Quality
Thumbnail of user chrisb3715
1 review
2 helpful votes
June 26th, 2023

DO NOT buy a thing from this store! For one the products are EXTREMELY overpriced and the return policy is nothing short of ridiculous! Don't be sucked into the "About Us" story about their "dear George...this is why we started the store" story. They're in it for the money, plain and simple. They won't work with you and will take more advantage of you along the way.

Tip for consumers:
HORRIBLE customer service

Products used:
MP3 player, that wasn't used

Service
Value
Returns
Quality
Thumbnail of user bruceb143
Bruce B. – The Alzheimer's Store Rep

We never received the product this customer claims to have send back to us. He shipped it to another company in another state and did not follow the instructions on the return form.

Our company was created to assist the elderly and we stand by our products. The products are priced as low as possible and are selected by us, as industry experts. We would never take advantage of this and our return policies are clear and like any online store, they should always be read before making a purchase.

George was our family's patriarch and grandfather. To hear that a customer wants to shame us for helping others that are impacted by Alzheimer's is hurtful to our family and team members.

It is sad that this is a platform for those who want to be leery of those who help. Our family story is true and we have run our store for over 10 years and have thousands of real and gleaming reviews that can be found on our site - not on a platform that promotes negativity and hate.

Thank you!

Thumbnail of user gregm1470
1 review
0 helpful votes
January 4th, 2024

Bought a phone and minutes for my elderly mother. She never used the phone and did not pay for additional minutes. Starting recieving calls from collection agency in less than 60 days. Apparently we had signed up for a plan and it was our responsibility to notify them we did not wish to continue. After calling they stopped the plan. Expect me to pay $117 or it's on my credit for services never rendered. Just more sharks!

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