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Listia

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North Carolina
1 review
8 helpful votes
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LISTIA MODERATORS
October 8, 2016

LISTIA IS A JOKE THE MODERATORS ARE RACIST SO TIRED OF BUYERS MISUNDERSTANDING MY AUCTIONS AND BIDDING THEN THEY DO A DISPUTE AND THEY REFUND THEIR CREDITS I USED TO LOVE LISTIA BUT NOW I HATE IT.
LISTIA RICHARD IS A JOKE AND NEED TO BE REMOVED AS A MODERATOR AND I WILL SEE THAT HE DOES! VERY UNFAIR TO GOOD SELLER LIKE JUST TIRED OF IT!

Date of experience: October 8, 2016
Tom F. Listia Rep
over a year old

Hi Sharon. We are sorry that you feel this way, but all of our Admins view each auction dispute with no discrimination or bias whatsoever. When you go into a dispute, you are agreeing to the terms and decisions the Admin has placed. We're sorry that you are unhappy with your outcomes, but we hope your future transaction are much more successful.

Arkansas
1 review
1 helpful vote
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I think Listia is Awesome
December 13, 2014

I think Listia is Awesome. Of course let me say that I have lost a lot of bids. First off just because It says 2000 is the item doesn't mean that someone hasn't upped their bid to 2500 but It won't show that on the page or who outbid you until it ends. I don't sell many things on their I do a lot of watching videos and offers. I was able to get a bunch of nice things for people for gifts. I don't refer much people to listia. If you get banned than it's either one of two things someone got mad at you on Listia and flagged your account or 2 you may have a conflict with the Listia always send an email to Listia If so. Course I have always recieved the items I won but those that do not send out items should be banned indefinitely. I think It's important to talk to the winner of the auction they won from you, Get Verified, Facebook, phone, twitter. Give Listia a second chance. Friend me on their or fan me. I personally think being banned from others Auctions though is kind of like saying I don't like you and I don't want you to bid. You may get blocked If you comment on an auction saying you can find that same item elsewhere If you don't win. I have done it once and found out that the person banned me from her auctions. I was trying to be nice and she wanted a higher auction price so I guess she didn't want my credits.

Date of experience: December 13, 2014
Tom F. Listia Rep
over a year old

Amanda T.,

Thank you for your feedback and experience. Also, great advice to new users. We always strive to improve our site and love to hear what users love and also suggest. We’re so glad to hear you think we’re awesome!

Sincerely,
Tom.

Texas
1 review
4 helpful votes
Follow Terry O.
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Stole 44,000 credits after i tried to list a 100 dollar amazon gift card and was to mail it to the winner so he could open it for christmas and then he started demanding i send right away via email and when i told him no i was mailing via snailmail so he could get it like a christmas present and pysicaly open it a moderator sent me a abrubt message saying he gets his creds which is compleatly wrong and not to their policy. They break their own rules why should they be trusted to not break yours?

Date of experience: December 20, 2013
New York
1 review
19 helpful votes
Follow Amy G.
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I started out REALLY liking this site. Seemed like a great place to get rid of things I no longer wanted. If you start your bidding low, 499, then you are pretty much guaranteed to sell your stuff. Problem with this is at 499 credits, that doesn't even come close to covering the cost to ship it. Well I was dealing with that, as then I would get something I wanted and not pay shipping. All was well and good. Now, you go on there, and your credits aren't worth as much as they were worth, and the price of the GIN are just ridiculously high. I understand when you can sell it, it is only worth what someone else is willing to pay, but come on now. Barbie with horse on Listia for 1,200,000 credits, current rate for credits is $1=15,300. That would make this set $78.43. Did my research, and Walmart sells this same horse and barbie for $40.38. Even with shipping and tax you are paying more to purchase on Listia. I say use the site but use caution when bidding/buying. I look for a good deal, and I am just not sure Listia is offering the good deal anymore for the buyer or the seller. 3 months ago, I would have given them a 4 or 5 star rating, now I generously gave them 3, even though how things are going I would say they won't get even that soon...

Date of experience: July 26, 2016
Tom F. Listia Rep
over a year old

Hi Amy. Thanks for your review. We've been monitoring the price of credits very closely and are aware of the fluctuations in price. With the launch of our credit selling program, the credit rate is now largely determined by our credit sellers. Members choose the rate they wish to sell credits at, and that is the price we show to members who are buying credits. We understand that keeping a stable rate is important for the health of the marketplace and it is something we are actively working on. We hope that things get to that state soon and we appreciate your patience. Thank you.

Idaho
2 reviews
1 helpful vote
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Been with listia for just a little while but I check it everyday. And I sell some of my stuff on there to. I just need to find out how to enter promo codes.

Date of experience: February 16, 2015
Tom F. Listia Rep
over a year old

Hi Debbie S.,

We're happy to hear you love Listia! We do have a lot of great users with great items! As for promo codes, Listia actually does not have or use promo codes, so any that you have or "found", they are not from our site.

See you on the site!
Tom

Wisconsin
1 review
11 helpful votes
Follow J M.
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Been an active Listia user for over a year. Even applied to be a mod believe it or not! Used to love the site, now I am starting to believe its a scam! Not only have I followed the rules, but I would actually go out of my way to make sure all my auctions got mailed out a day within their closing. I had 100% positive feedback, lots of badges, etc. I earned 98,000 credits by listing my artwork and other odds and ends. Got scammed out of my auction winnings several times but eventually gave up on trying to get it back. Even had tracking numbers. Listia just didn't care. I spend hundreds of dollars a month sending out my items - and yes, do so willingly as the credits I earn I bid on things for my first baby (like diaper codes, etc), or coins for my hubby's coin collection. Well today, I went to login as I do every day and saw a popup that my account was "suspended." For what? I submitted a support ticket. They replied with a generic response of following the terms of service. I triple checked with a fine tooth comb - did nothing against them. Kept submitting support tickets. Listia still hasn't given me an answer why my account is banned! Got tired of their customer service giving me the run around and files a BBB (Better Business Bureau) report. I totally feel ripped off as I have put so much time into surveys and listing items. The amount of money I have spent shipping items (or paying for items! - that I will NEVER get now) is outrageous. While I used to LOVE Listia... they are now on my crapper list. What a SCAM!

Date of experience: June 15, 2015
Tom F. Listia Rep
over a year old

Hi J. M.,

We do not remove accounts unless there was a Terms of Service violation. If you got that response, then there would have been an explanation to specifically what was violated. We can look into things for you if you'd like. Please provide us with your username through sitejabber's messaging (since this is a personal matter) since you've stated that you did not get get the answer you were looking for through our support ticket system.

Sincerely,
Tom

North Carolina
1 review
3 helpful votes
Follow Elizabeth R.
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So far, my biggest Complaint about Listia is that they claim you can "earn points" for completing surveys. This turns out to be a total scam! Every time I've done one of the surveys, I'll spend several minutes answering questions, and then a page comes up saying I didn't "qualify" for the survey. Seriously? Dude, I just filled out 5 pages of questions, I already Took the survey! Apparently they want you to believe it was a pre-survey. This way they get lots of useful data from you, without giving you any points. I'd understand if you had to answer 3 or 4 pre-screening questions to see if you qualify for the survey. But I answered Way to many questions for this to be legitimately considered pre-screening.

I'd suspect that nobody, or almost nobody, gets points from these surveys. Needless to say, I'm not going to bother taking any surveys anymore. But I'm sure that other people will fall for this a few times before they realize it's a scam. And that's how these survey companies keep the scam going! Some of them might end up being legit, but I don't want to waste my time on pointless (literally!) surveys.

Listia makes it look like your being redirected to an independent site when you take these surveys. But I wouldn't be surprised if it turned out that Listia actually runs these "external" sites. Either way, these survey Scams make Listia appear pretty scammy themselves.

Date of experience: January 27, 2013
Tennessee
1 review
16 helpful votes
Follow lakie s.
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When i first got on listia it was fun --- and i loved it --- but now the way they been raising the credits every day or two -- it makes me sick -------- to begin with it was 1000 credits = $1---- as of now it is ******* credits = $1---- i was trying to save up 1 million credits to try to win a new computer ---- i got the credits saved up then realized -- i million credits was only worth $100.00 --- not the $ 1000. 00 it used to be ------------- i auction off a toy for ******* credits that = $25.00 when some one won it ---- i was saving my credits --- 2 weeks later the 25 dollars i was saving turned into only worth $10.00---please everyone on listia -----let boycott listia --- as of 9 - 1 - 2016 please have nothing up for auction --- what u got on auction now let it ride out and dont list anymore auctions until the credits goes back down to 1000 credits = $ 1 --- dont buy credits -- dont bid on an auction ---dont watch videos -- dont do any more survey ---- just check in every day to see if listia put the credits back down to 1000 = $ 1---------------- i will be doing all of the above but just me doing it will not change listia back it will --- take all of us on listia to do this --- so listia will hear us and listen to us ---- and put the credits back the way it was ------ thank to you all in advance for standing with me on this ------ ----

Date of experience: July 20, 2016
Argentina
2 reviews
13 helpful votes
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When sellers acquire over 500k+ credits they may get their accounts banned for no reason in order to keep them from cashing in those credits. For example:(https://www.facebook.com/notes/sandy-strong/listia-tips-best-practices-lessons-learned-experiences-and-reviews/**************)

Buying:
Flagged auctions don't get taken down and the auction browser is awful. People with no feedback can charge for shipping (no buyer protection). People are selling items for $ by setting excessive shipping costs and Listia couldn't care less.

Selling:
You get charged 10% of your auction's credits for listing GIN auction and 10% of your starting asking price whenever you list an item, irrelevant of whether it sells or not.

Mods are bullies which make up their own rules, which are not written in the terms of service.

Conclusion:
Only rarely useful, but set up for you to fail if you plan on becoming a large scale seller. If still interested, don't buy credits, sell gift-cards of the same value, they are worth over twice the credits.

PSA:
The guy that replies to the reviews has no idea what he is talking about and is only here to make Listia's actions seem justified notice he never offers to help or give reasons for what happened.

Date of experience: November 15, 2015
Tom F. Listia Rep
over a year old

Hi Tomas,

We are sorry you feel this way. We definitely do not remove accounts arbitrarily. If you feel like your account was removed with no substantiated reason, please submit a support ticket and let us know. We are always open to feedback and suggestions. As for auctions flagged, each and every auction is looked over carefully before they are removed. If they are in accordance with our rules, the auctions will remain on the site. You can always review our rules if you still aren't sure why an auction is still allowed. We appreciate your review and will continue to work hard to maintain a great site for our community.

Mississippi
1 review
9 helpful votes
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I waited 7 full days for a seller to send my package off and watched the timer go all the way to zero. So, I requested a refund since nothing had been sent and it had been over the 7 days. In fact an hour after I sent the request in, it was already 8 days that passed. Then it stated on the auction that an agent will look at it and determine what to do. What ever. So Agent Listia Richard gets on and says it hasn't even been 7 days. Well. That was a big lie. Ive been in Listia for years, this happens all the time with buyers and sellers and I can definitely READ. So, I knew it had been over 7 days. And i told him about it right on the auction. I guess he didn't like that! But, when it comes to my being right and someone telling me I'm wrong, I will express how I feel and you will hear about it! So, then I noticed he wasn't going to give me my refund even though i was in the right. So, I decided to send in 2 separate support tickets and of course I would get Listia Richard to see them both. ( he evidently is the only agent there) LOL he immediately wrote solved on both and never did a dang thing to help. It goes to show that AGENT LISTIA RICHARD does not follow the Listia rules at all. I would never have somebody like that working for me! Low as you go! I'm glad there is a lot of different sites to auction items off on because I am looking into them now. Surely they are better than Listia! I'm not dealing with deceiving agents who can't abide by the rules that they set!

Date of experience: September 13, 2018
Tom F. Listia Rep
over a year old

Hi Emmy,

I'm sorry to hear about the inconvenience. Please let us know what your support ticket number was so we can review it. You can also submit a new support ticket here in case you can't find it: https://help.listia.com/hc/en-us/requests/new. Thank you

Washington
1 review
3 helpful votes
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At first I liked Listia, but as time goes on, I keeping bumping into problems Their site is currently down, and I have 14 items I am bidding on and could be losing now but can't do anything while site is down. The other day, pictures were down. You can buy/sell something if you can't see it. Its happening more and more often. I decided to try to list something, and after I did, a kind listian pointed out I wasn't verified to sell. It already had a bid, so I contacted Listing (twice) pleading with them to fix the ability to get verified. I did the phone method which said I only had one more chance? Put in correct code on the two chances it gave me... and it said it was wrong. Its 4 digits and I am not an idiot. I used the link your bank account by letting Listing charge $1.00,,,, I did it twice and I am STILL not verified. I took a $30.00 loss because only two people bid because the verification process is screwed up. I have done special offers to get points. The points don't show up and I am told there is no record I performed the task. Now I keep a receipt to show them.
I think this started out small and family like... but grew into a greedy profit making corporation, Watch, I'll probably get kicked off for some excuse when its really about my comments. Thats o. K., I am actively seeking a new place anyway.

Date of experience: September 21, 2014
Pakistan
1 review
11 helpful votes
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Complete fraud!
October 11, 2015

Listia is the worst site ever, i have support tickets with no replies till 2 weeks and later my account gets banned containing ******* credits for no damn reason! Its a total scam. Listia is just sucking your investments for their own profits. When you list an auction, and it ends with lets say 100k credits, by the time you receive them they are valued at 90k, what i mean by that is the credits are devalued and LISTIA IS THE ONLY ONE BENEFITING FROM IT. A complete fraud which should be reported!

Date of experience: October 11, 2015
Tom F. Listia Rep
over a year old

Hi,

I'm sorry you feel this way, but we do not ban accounts for no reason. You receive a notice as to why it was removed, most likely due to violating our terms of service. We are sorry for the decision, but to maintain the safety of the community, accounts are removed for such reasons. If you feel it was wrongly removed, you can always submit a support ticket, which we do respond to quite quickly and not 2 weeks later. Thank you for your review.

South Carolina
1 review
7 helpful votes
Follow Rachel N.
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I dropped Listia pretty quick because after getting hosed on shipping for a stuffed purse auction I decided it just wasn't worth it. My husband is housebound though and collects coins so he has stayed with it a while longer. Listia's rules for listings are in a constant state of flux. He had extras of a dollar coin (he won the extras on Listia) so he listed the ones he didn't need to fill up his album. One auction was removed by Listia for being an 'illegal' auction. The other two (same coin, same mint and date) were left up. He has now received notice that his account is suspended because he listed 'illegal' coins that were the same as some he recently auctioned on Listia. I have noticed his account seems to be more carefully reviewed whenever Listia does a promotional credit offer. He also seems to have had increased scrutiny ever since he outbid another member for a coin. Listia has a robust tattletale system where members get badges for reporting 'illegal' auctions even though the rules on the site don't specify in detail what makes a coin 'illegal' or 'collectible', this information is only shared via private message/email from a moderator once you violate the rules and changes depending on the moderator. Most recently he was told only uncirculated coins are allowed never mind that you could probably find a hundred auctions right now for circulated coins on Listia. Listia's end game seems to be to get people to buy credits and then ban them for some supposed violation of the rules so they can keep the credits and the money. Save yourself a headache, if you trade coins go to Numista.

Date of experience: December 28, 2014
Maryland
1 review
5 helpful votes
Follow Yeimy G.
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Firstly listia seemed fun and exciting but then it got horrible. My auction clearly said digital delivery and in the description it said its a digital delivery but I had to refund it.

Secondly after working hard and putting up auctions I managed to get myself some credits and a very great buyer who would bid on almost all my auctions and give me great feedback, listia suspended my account for funneling? What? NO PROOF!

A year ago a friend of mine said her listia account was suspended for no reason after she had 7,000 credits.

LISTIA IS A SCAM
BE AWARE
I had asked a lot of my friends and family to try this but now I will TELL THEM ABOUT THIS SCAM

Date of experience: August 1, 2014
Tom F. Listia Rep
over a year old

Hi Yeimy G.,

Sorry to hear about that, but if you haven't already, please contact the support team so that they can tell you exactly why your account was suspended. That's usually only done as a last resort. The support team can be contacted here: https://help.listia.com/requests/new

Thanks!

California
4 reviews
7 helpful votes
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Listia is a fun way to get rid of things you don't need anymore and trade them for things you want for free. The community is all about giving and getting :)

Date of experience: December 11, 2013
New York
1 review
4 helpful votes
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LISTIA CREDITS
November 27, 2014

Have you noticed that listia reduced the price that they sell there credits this makes everyones stash of credits worth less and every thing on listia cost more

Date of experience: November 27, 2014
Tom F. Listia Rep
over a year old

Hello Gregory,

As you may know, Listia is an online marketplace where you win other people's stuff using credits instead of money. It's up to the Seller to decide what they want to list their auction item for, using a Starting Bid amount. We do not have a credit-to-cash ratio as it varies from category to category, and from listing to listing. You may see the same items, but they may end up with different final bid amounts. The final bid amount can be contributed to the clarity of the listing's image, description, seller's reputation, timing, etc.

Also, you may find users bidding more for an item in the jewelry category versus the pet supply category. It really depends, so we do not have an actual credit-to-cash or cash-to-credit ratio as it is determined by the every-changing dynamic marketplace. Better listing quality contributes more attraction to potential bidders as well. Also, what you may value less on our site may be valuable to someone else. Therefore, we cannot determine or control how much an item will go for in the end.

As for private deals, we do not allow private auctions on our site and do our best to ensure that they do not happen. We work very hard to maintain a quality site and will continue to do so. I hope you will be able to continue to use and enjoy Listia.

Sincerely,
Tom

Virginia
5 reviews
7 helpful votes
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I do not recommend listia at all. I've been an on and off member of listia for about 3 years. I have not had many problems until recently, when a buyer filed a dispute claiming she only revieved one of the two items I was auctioning (bracelet and earrings). Why in the world would I want to keep any of the items I am auctioning? Isn't that the point why I am auctioning them? I even went through the process of wrapping them up in pretty tissue paper and making sure they were nice and proper, because that's the type of tidy person I am. She (the buyer) wrote "So I received an envelope today wrapped in purple paper... when I opened it only the bracelet was inside... I though it was earrings as well"

I can tell she was lying. You don't put "..." if this is a proper dispute. It clearly shows she is trying to make informal business. This made me very angry, becaues I know for sure I put the earrings and bracelet together before wrapping it. I wanted everything to be perfect. This lady was a lying scammer and she should be banned. After this experience, I do not wish to continue business with Listia any further.

Date of experience: November 13, 2013
Michigan
1 review
2 helpful votes
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I have been using listia almost 2 year's, and have listed almost 1,000 auction's. I have enjoyed myself there greatly. But when it come's to the few of disputes that had been listed against me I got the shaft. I'm quiting listia because of this last dispute. I auctioned off A DVD, and 10 day's later the person wanted there credit's back. I assume after they already watched/recorded the disc or something. But the kicker is the disc the person is and will be sending me back isn't the one I sent them in the first place. I never owned that disc, and all my discs have no marks on them this one is beat up badly. So enclosing the shipping I paid to send this disc to the person I will have to eat, and this person will be returning this disc to me, and I'll be docked for the credits I got from the auction. I'm going to be using up my credit's I have on my account and then I will be closing it. It's really not A bad site, but the Mod's do not use fair judgement. Warning if you try this site take it from me, make sure you mark all your auctions "All sell's or final or similar" Beware of Scammers who don't verify there account's also.

Date of experience: August 3, 2012
Canada
3 reviews
21 helpful votes
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They stole my money
March 24, 2016

I paid 50 dollars for credits and then right after they suspended my account and i told them to give me my money back or un suspend my account but they just ignored me and didn't help at all.

Date of experience: March 24, 2016
Tom F. Listia Rep
over a year old

Hi Aki. Could you please submit a support ticket regarding this issue? And please specify that it is in response to this SiteJabber review. Thank you https://help.listia.com/hc/en-us/requests/new

North Carolina
1 review
15 helpful votes
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Listia is a great service ive been with them almost 3 years now with a couple of minor issues with buyers now the Fill out trusted surveys section and free games for the PC are bad the surveys are normally you putting in personal information and getting nothing some are very long the free downloads are dangerous with spyware adware and viruses i have all of these from the free downloads section best items to sell are coins and mp3 devices like apple and android Good Luck on Listia

Date of experience: March 5, 2016
Tom F. Listia Rep
over a year old

Hi Anthony. Thanks for the review. We're sorry hear about the surveys and downloads. If you haven't already, please submit support tickets next time you experience this as you shouldn't be. Hope you continue to enjoy your time on Listia!

Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 166th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67