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Tomas F.

Contributor Level

Total Points
173

2 Reviews by Tomas

  • Airbnb

8/30/18

The public relations team is absolutely incompetent. They effectively stole $80 from me by canceling the co-hosts program with no notice given.
The program that allowed third parties to be paid a small fee by customers for helping an owner host them was canceled on August 1st of 2018. The ONLY notice sent was an email on June 27th, before I or the owner started co-hosting.
A company that cared about its users would give proper notice that people will no longer be paid for their work, not pretend that having sent a single email 2 months ago to some of its userbase is enough.

Support is the usual copy-paste joke and their phone app is poorly coded.

Tip for consumers:
Make sure you look for information on what their plans are elsewhere if you intend to rely on them, because they will fail to inform you of changes that result in you no longer getting paid.

  • Listia

11/15/15

When sellers acquire over 500k+ credits they may get their accounts banned for no reason in order to keep them from cashing in those credits. For example:(https://www.facebook.com/notes/sandy-strong/listia-tips-best-practices-lessons-learned-experiences-and-reviews/**************)

Buying:
Flagged auctions don't get taken down and the auction browser is awful. People with no feedback can charge for shipping (no buyer protection). People are selling items for $ by setting excessive shipping costs and Listia couldn't care less.

Selling:
You get charged 10% of your auction's credits for listing GIN auction and 10% of your starting asking price whenever you list an item, irrelevant of whether it sells or not.

Mods are bullies which make up their own rules, which are not written in the terms of service.

Conclusion:
Only rarely useful, but set up for you to fail if you plan on becoming a large scale seller. If still interested, don't buy credits, sell gift-cards of the same value, they are worth over twice the credits.

PSA:
The guy that replies to the reviews has no idea what he is talking about and is only here to make Listia's actions seem justified notice he never offers to help or give reasons for what happened.

Tip for consumers:
If still interested, don't buy credits, sell gift-cards of the same value, they are worth over twice the credits.

Service
Value
Shipping
Returns
Quality
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Tom F. – Listia Rep

Hi Tomas,

We are sorry you feel this way. We definitely do not remove accounts arbitrarily. If you feel like your account was removed with no substantiated reason, please submit a support ticket and let us know. We are always open to feedback and suggestions. As for auctions flagged, each and every auction is looked over carefully before they are removed. If they are in accordance with our rules, the auctions will remain on the site. You can always review our rules if you still aren't sure why an auction is still allowed. We appreciate your review and will continue to work hard to maintain a great site for our community.

Tomas Has Earned 13 Votes

Tomas F.'s review of Listia earned 13 Very Helpful votes

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