I do not recommend listia at all. I've been an on and off member of listia for about 3 years. I have not had many problems until recently, when a buyer filed a dispute claiming she only revieved one of the two items I was auctioning (bracelet and earrings). Why in the world would I want to keep any of the items I am auctioning? Isn't that the point why I am auctioning them? I even went through the process of wrapping them up in pretty tissue paper and making sure they were nice and proper, because that's the type of tidy person I am. She (the buyer) wrote "So I received an envelope today wrapped in purple paper... when I opened it only the bracelet was inside... I though it was earrings as well"
I can tell she was lying. You don't put "..." if this is a proper dispute. It clearly shows she is trying to make informal business. This made me very angry, becaues I know for sure I put the earrings and bracelet together before wrapping it. I wanted everything to be perfect. This lady was a lying scammer and she should be banned. After this experience, I do not wish to continue business with Listia any further.
Hi Nhi N.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.