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ListiaReviews 416

1.9

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Listia Reviews Summary

Listia has a rating of 1.9 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 156th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67
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Florida
3 reviews
14 helpful votes
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I have to say some pros and cons about Listia. It first started when a friend of mine on Facebook introduced Listia to me. At first I was stumped and my curosity made me gasp with wonder. I couldn't even want to believe this thing. You get FREE STUFF? WOW! Amazing. I eventually started my "first account." I fairly started listing auctions through Digital Delivery, winning other auctions, and earned credits through surveys mostly. It's been going on for about 2 years until my account got suspended because of listing an ice cream recipe from a video game. Really!? I didn't do anything wrong in the first place!? I then started to realize my mistakes. I was actually violating thier auction rules by listing programmed "dot exe" files through digital delivery. It was then that I just STOPPED using Listia.
After about a few months, it was a hit to me again. With my first account suspended, I secretly re opened a second account, this time using my Gmail account. Yes, it still continues today and I never got suspended. Funny thing is, the administrators never found out that it's the same person trying to open another account. Plus, I had to change my name to "Isabella" (won't tell you last name- even though it's fake)
Overall, the site is okay. I have won many things from many trusted and friendly sellers and have received many positive feedbacks from them. Something that bugged me very much today was when ListiaJamie told me that my credits couldn't be refunded from the emergency dispute I had placed for the seller.
Ah, well. Another thing is that I always (fair and square) earn credits through surveys, but...
Are surveys even safe?
And, this is how I ended up writing a review about using Listia on SiteJabber. XD

Date of experience: August 2, 2014
Maryland
1 review
5 helpful votes
Follow Yeimy G.
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Firstly listia seemed fun and exciting but then it got horrible. My auction clearly said digital delivery and in the description it said its a digital delivery but I had to refund it.

Secondly after working hard and putting up auctions I managed to get myself some credits and a very great buyer who would bid on almost all my auctions and give me great feedback, listia suspended my account for funneling? What? NO PROOF!

A year ago a friend of mine said her listia account was suspended for no reason after she had 7,000 credits.

LISTIA IS A SCAM
BE AWARE
I had asked a lot of my friends and family to try this but now I will TELL THEM ABOUT THIS SCAM

Date of experience: August 1, 2014
Tom F. Listia Rep
over a year old

Hi Yeimy G.,

Sorry to hear about that, but if you haven't already, please contact the support team so that they can tell you exactly why your account was suspended. That's usually only done as a last resort. The support team can be contacted here: https://help.listia.com/requests/new

Thanks!

Texas
1 review
4 helpful votes
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I been enjoying Listia a lot since I found it so far ive been happy with the items sent to me and Ive also hade good luck with folks buying from me! I am happy with listia it is a fun place you should join me here! NurseVicky

Date of experience: July 28, 2014
Missouri
1 review
4 helpful votes
Follow Denise M.
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Yet another suspended account. My, husband and I share address (no $#*!?) and we have the same IP address (shocking, no?). I used his device and logged in... they banned his account but left mine... why his? My account had 5000 points... his had over 200,000...

Listia is a bunch of crooks being watched over by a small group of crooks...

Listia sucks... do NOT stockpile points--they WILL steal them from you somehow!

Date of experience: July 25, 2014
Tom F. Listia Rep
over a year old

Hi Denise M,

Sorry to hear about this but there may have been a misunderstanding. So that we can look into this for you and your husband, can you please contact us here? We look forward to helping you get this resolved. https://help.listia.com/requests/new

New Mexico
1 review
5 helpful votes
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At first I thought listia was fun and a great idea. A handful of transactions in and I run into the flakey side of listia. Lonely guys in dire need of affirmation, bored middle aged women on a power trip. Don't get me wrong most of my transactions were flawless. 20% have been absolute nightmares. I'm done with the site and the creepy little games these supposed adults are playing. I'll stick with eBay where the fees filter out almost all of this behavior.
Listia user name: fb_**************
I won't be on listia much longer, attempting to wrap a few nightmares and I'm gone.

Date of experience: July 24, 2014
Canada
1 review
4 helpful votes
Follow sony G.
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Listia is a scam, I got banned just after I win a $1 amazone GC auction, after that I can't get into this website, luckly I just played one day, it wastes my time, luckly I didn't put money on this stupid wensite.

Date of experience: July 24, 2014
Tom F. Listia Rep
over a year old

Hello Sony G,

I'm sure there's a logical explanation for this so can I have your username so that I can look up what happened? I may be able to help you get your account back if it was a mistake. Thanks!

New York
6 reviews
27 helpful votes
Follow Laura R.
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I stumbled on to this website a couple months ago and I am SO hooked.

I've bought/sold on eBay for over 10 years (I'll review them another time) and the rising fees have slowly taken the fun out of it. Listia is the same idea but everything (except the occasional shipping charge) is FREE. For real free. Not "we'll suck you in then sneak in the charges later" free. It's FREE free.

The general idea is that you earn credits by trading your own junk, or you can do surveys or watch videos to build them up but see my review about Trialplay before you do that. The quickest way is to clear out your closet and get rid of stuff you don't want.

Then, you use the credits you've earned, to bid on the junk you want! GOOD junk. Most of what I have gotten so far has been brand new.

A majority of the "sellers" will offer free shipping so it really is costing you absolutely $0. But some, (like me) would prefer that you pay at least some of the shipping costs.

I have given away and gotten more stuff in the last 2 months on Listia than I ever did in 6 months on eBay and I've had a lot more fun doing it.

Date of experience: July 22, 2014
Diana J.
Florida
11 reviews
40 helpful votes
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I have been a member of Listia for only a few days and I love it! I mainly collect Antique, Gold, Silver and Bronze British and Irish Coins, Gold British Banknotes and Bars no matter what size and shape they are. I have already managed to buy a couple of new additions for my beautiful growing collection and will continue collecting these beautiful items located on Listia. All the purchases I have made were prompt, fast and easy for both me as a buyer and the sellers. Listia is a very awesome site and I hope it stays up for a very long time :). Listia and the Listia Team you guys rock!

Date of experience: July 20, 2014
Texas
1 review
1 helpful vote
Follow Tegan N.
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Ok
July 13, 2014

Ok. I'll say 3 stars, cuz a lot of the rules are bogus. Like if someone else has my address on their profile i get banned?! I mean c'mon dude! I live in a 4 bedroom apartment. 4 different ppl with no familial affiliations! It's a room for rent situation. So if one of my roommates make an account then im $#*!ed?! Other than the bullcrap rules, i love this site. I've won over 40 books. More than a dozen necklaces. Several rings. Collectible items. And much more. I'm totally addicted! But i shouldn't have to be afraid that one of my roomies might make an amount and will both be banned! -_-

Date of experience: July 13, 2014
Tom F. Listia Rep
over a year old

Hi Tegan,
I'm sorry to hear about this but we allow up to four people per physical address so I'm not sure why you were removed. That could happen if the same names are used possibly, but I'd have to look up your account(s) to see why you were removed. Can you contact us via a support ticket and give us your username? With that, we can look it up and help you further.

Thanks!

Wisconsin
1 review
7 helpful votes
Follow Nina C.
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Wow the site seemed great but this is stupid it does not send and the keep the credits that is bull crap

Date of experience: July 11, 2014
New Jersey
1 review
8 helpful votes
Follow Krystyna T.
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Stay away!
July 11, 2014

Stay away! There is no real Listia Assurance. I lost over $50 worth of credits when a seller didn't sell me what was advertised (she actually sent me trash in the mail). Listia still let the seller keep the credits and never responded to my dispute. They also removed my ability to leave feedback for the transaction. It doesn't get any worse that this!

Date of experience: July 11, 2014
Indiana
1 review
5 helpful votes
Follow J N.
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No help from support, always seems they don't even read emails, I know they must be busy, But I would rather wait weeks for a reply than just get a response that has nothing to do with my case, 2x now on 2 different problems they were of no help nor do they seem to care. If you have a problem with a buyer or seller you are on your own.
Use with Caution!

Date of experience: July 2, 2014
Arizona
1 review
8 helpful votes
Follow Bz S.
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If you use this site, just know that if there's ever a dispute over credits listia will always believe the buyer over the seller in a dispute. I sent not one but two packages to a man claiming he didn't get it the first time, wanting to do the HONEST thing i sent out another one, I couldn't afford tracking and if you don't want to spend the money to track the items you send then DONT SIGN UP on listia. Because people will scam you and listia will allow them to. I understand that without tracking there's no proof that he got it, but what about the fact that they can't prove if he DID get it and scammed me for twice what he paid for and also wanted his credits back. In was basically called a liar by the staff and they refunded his credits so I lose out on my items sent and the credits aswell. This is a complete scam and waste of time. Its much cheaper and far less stressful and dramatic to just go buy the things you want. People sit there and bid tons of credits on items you can buy at your local DOLLAR store and they dont seem to mind wasting credits on such things as pictures of an overweight ginger girl in lingerie, to me, that seems as though it violates they're supposed "rules" but in reality there isn't any. Because then staff couldn't care less about any of it. I'm not joking when I tell you i seen used anal beads go for thousands of credits. So basically stay away from this trailer park of a website because its not legitimate.

Date of experience: June 23, 2014
Virginia
3 reviews
5 helpful votes
Follow Patricia K.
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Listia was great for the first 3 years. Then I asked a legit question on an auction & got blocked after I bid a whole lot if credits! Then unknowingly, I bid on gold earrings posted by her daughter, I bid a bunch if credits then asked if they were real because of allergies, blocked & nasty comments made about me! Now, almost every time I bid, I get blocked without even saying anything! These two are out to get me & I'm sick of it! I'm an honest person & I'm one of those fools that bought & earned credits! I had over 150,000. I've been using them up & I'm gone! I won't waste anymore time & money being bullied by 2 strangers that know nothing about me! I was nice & respectful when I asked questions & now they can say anything about me & I can't defend myself! This random blocking is great for bullies! Me, my stuff & my credit card are out! I'm sure I'll be banned after this anyway but I don't care!
I had made a lot of friends on Listia & things were great until I ran into these two people!

Date of experience: June 20, 2014
Tom F. Listia Rep
over a year old

Hi Patricia,

Sorry to hear about this happening to you from another user. We take any type of bullying/harassment reports very seriously, so can you please report it to our support team with the auction link? We'll take care of it right away! You can contact the support team by clicking the Member Support link at the footer of each page on listia.com. Thanks and we look forward to helping you soon!

Tom

New York
1 review
0 helpful votes
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Very awful service
June 10, 2014

Very awful service. They don't want to solve problem of their users. It arouse only bad emotions.

Date of experience: June 10, 2014
Michigan
2 reviews
3 helpful votes
Follow Teri P.
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Just tried using this site for the first time. It's pretty cool that you essentially get stuff totally free for just checking in, filling out your profile, tweeting about the site, listing items, etc. However, I wasn't knocked out by the selection of items available for purchase. Hopefully, the more people hear about the site and how easy it is to use, the more it will gain popularity and the better the selection will become.

Date of experience: June 10, 2014
Tom F. Listia Rep
over a year old

Hi Teri P,

Welcome to Listia! We're always looking for ways to improve so please let us know what'd like to find on the site, particularly what's available on the Rewards Store (brand new items). You can tell us via the Member Support link on the footer of each page. Thanks and welcome again!

Arkansas
1 review
3 helpful votes
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I have really been enjoying Listia and have had mostly great experiences with people. I only bid on items that list "Free Shipping" and I only post items I will offer free shipping on so I haven't had any big problems. Most everyone has been really friendly in emails. I've bid on and won some pretty cool (to me) items. I got a whole season of a tv show on dvd and some really nice clothes. And when a couple charms broke in shipping to me, the seller was super friendly about it and immediately sent replacements, plus some extras. I'm keeping things as simple as I can as a bidder and as a seller. I'm not trying to win anything really big yet. Plus, it's just like eBay - you need to check the feedback on a seller before you bid. It's not a guarantee, but if you research a little before bidding, you can avoid a lot of scammers. It's not a perfect system but what is? I've been enjoying it so far.

Date of experience: June 5, 2014
Indiana
1 review
2 helpful votes
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**********i received a message from SiteJabber that I should have Listia open my case again and to let them know that I heard from SiteJabber and to ask if there was something that could. I did this and told Leslie at Listia that I wanted my money back for shipping but since I figure that is not going to happen then I would like to be able to leave negative feedback. I was told that although they couldn't MAKE the seller send my money back that could, and would strongly urge her to do that. She also offered me 20,000 credits for my trouble. I decided to take the credits and to see how things go by giving them another chance. I will just need to be more careful with the shipping charges.*********** I went on this site and won my first auction on February 27,2014. I never received my item, even though I paid the shipping charges of 4.99. I emailed the seller and she asked that I be patient because it was coming from China and could take 20 - 25 days. Then in late March my father-in-law passed away so my mind was elsewhere dealing with estate stuff and all and I finally thought to check with her as to why I had not received it, on May 7. Then on May 13 I finally hear back from her and she stated that it should take from 28-40 days and to please be patient. On 5/15 I emailed her back that I was tired of waiting and that I would expect my refund on or before may 19. On May 27 I emailed Listia about this and after several emails they gave me back my credits. But her account would only let me give positive or neutral feedback. I am unable to give any negative feedback. Listia told me that was because I waited until after 60 days to ask for a refund. But that they would deal with the seller. To which I asked how they were going to deal with her. She told me she could not tell me that due to privacy. But she was snippy and I'm sure that she could have told me how they were going to deal with her. I wasn't asking her name or where she lived. Because all emails go through Listia I don't even know her email. Anyway. I was waiting until I heard from Listia to get my friends in on it. My advice STAY AWAY!

Date of experience: June 4, 2014
Tom F. Listia Rep
over a year old

Hi Motherhen83,
I understand you've received a refund of your Listia credits since that seller didn't ship you the item you won in the auction. Listia Assurance protects the winners in the rare cases like this and sorry to hear that it took so long while the seller kept delaying the delivery.

Should you have any other issues with this or another case, please make sure to contact our support team for additional help. Clock on Member Support at the footer of each page. Thanks!

California
1 review
6 helpful votes
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On this site for almost a year. After I accumulated 900,000 points my account was suspended for no valid reason PLUS I got scammed for a $50 Walmart card.
I paid the credits only to find no money on card. Listia ignored my emails. I reported them to Better Business Bureau (they keep changing their address) and police discovered they don't have a legitimate address or phone number. Could be operating from China, Police said!
This is just about the worst site on the internet so B E W A R E!

Date of experience: March 22, 2014
Arizona
1 review
5 helpful votes
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Listia scammed me after 3 years of use.
I signed up on Listia around August 2011. Amassing over 465 logins (465 days).
Today I wake up to the news of my account being suspended. Without any reasoning as to why.
I have 151 Feedback, most of them being positive, excluding the few that were noobs and were trying to scam me and get their credits back even though they got their prize.
Before being banned, I had about 71,000 credits built up from selling my old PS3 games. I planned on saving those credits in order to get a $75 or $100 amazon card.
Upon reading their email indicating I was suspended, they did not cite the reasoning behind their suspension. This leads me to believe they are full of $#*!. I have been legitimately using their website since signing up in 2011.
I only ran into a few issues with Admins/Moderators because of mistakenly categorizing some listings or just putting up an auction I didn't know wasn't permitted. Outside of that, I did nothing to further the suspension of my account.
This leads me to believe that Listia is using the Ban hammer just for the $#*! of it.
I have contacted them via support ticket with no answer.
I advise everyone to stay away from this website. It has been nothing but problems for me. All they do is try to limit their website, making it as $#*!ty as possible. Then they do stuff like this which leads me to to conclude that their 'support team' are underpaid morons who make a living off of scamming those who don't know better.
Stay away from these people.

Date of experience: March 17, 2014

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States