Outstanding customer service! All products received were as described. Shipping was good, not fast but my order arrived with about 30 days. I can highly recommend this seller and the products they offer.
I bought these for myself and my best friend, was so excited to have them! Unfortunately, the sizing is terribly off - runs super small. Delivery took nearly a month. Now waiting for return authorization. What a disappointment.
I love shopping for clothes at these boutiques on the web, it's always awesome! Clothing designs are very good! Extra thanks for all your help! It's fabulous, they answer questions quickly to my emails.
Great for loyal customers. It has so many added perks to keep you shopping: 10% off first orders, I love the variety of clothes on sale, but having extra rewards available makes it a little more tempting to fill up my shopping bag. I have ordered four times and have never had a problem with shipping, payment, quality, etc. Very happy!
Searching could not be limited to just sweatshirts. Tried several times but all sorts of tops were included.
T shirt ordered had black lettering instead of white so it hardly shows on dark gray shirt. Returns are too expensive.
Searching could not be limited to just sweatshirts. Tried several times but all sorts of tops were included.
Shopping was good! Hope the quality is equally good as well! Shipping cost seems a bit high, but will reserve that thought on how quickly merchandise arrives!
My first package which is 2 out of 3 items ordered finally arrived last Friday. I have no idea where my third item is, status of shipment, or when to expect it arrival! Disappointed!
Sorry for any inconvenience caused. As we check, your second parcel has been delivered on Jan 19. Hope you have received it.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping was good! Hope the quality is equally good as well! Shipping cost seems a bit high, but will reserve that thought on how quickly merchandise arrives!
Gifting was unclear?! 90% complete?! 0% complete?!
Jesus merchandise could have been grouped better.
Coupon discount... not included with % off larger purchases!?
Hope shipping comes faster than 10-15 business days!
(Didn't see shipping date tonight?! Why didn't notice last time?
8 shirts m came om five six different days?! And over way too long a time!
Buttons don't line up with pattern on front of Jesus names shirt!
I have ordered several times (5 orders) from this online boutique and I always received exactly what I asked for, without any problems. Your customer service is kind in answering my emails. Thank you girls
Ordered canvas shoes in regular size. They are as cute as the photo, sturdy, good quality, but run small. Advise ordering one size up. Could not determine from website how to exchange them for a larger size. Halloween shirt was perfect.
I had an excellent shopping experience with the team on this website, after my first order a long sleeve blouse, it was too big, they offered me a free replacement, which now fits me perfectly. Advice for future buyers: definitely buy a size higher than you need.
Only problem I see is that I didn't write down the promo code so presumably missed out on a discount. I'm ordering from my tablet while visiting Florida so impossible to go back and retrieve it.
Otherwise OK.
Checkout is junky. It ended up costing me $10 in extra shipping since it broke my order into 2 parts.
Otherwise a Normal shopping site. Quality less than what I expected. Sizes run larger than expected.
Pretended they were going to give some customer service on my shipping problem, but never did.
Sorry for the inconvenience!
Could you please send us the screenshot for your checkout problem to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
I like having a lot to choose from in the wide clothing categories at this online boutique. There are a lot of great options and sometimes choosing just one is difficult, so I usually end up with two or more items than I originally planned.
It's my first time, so I'm really hoping the measurements are accurate for good fit. I liked the variety of styles and I'm hoping there is a fall winter color palette and more skin covered cool-weather line coming, too. Update: order is here. One top didn't fit; rest of them did, colors of 2 were very intense red-orange not coral, more than pictured, not great. Sleeved dress is "pre-wash" stiff. Nice color, tho. After wearing I'll know how I feel overall.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
OK, took a while to learn it. Two confusing icons at checkout, head phone and script pad?
I expected my entire orders to come in single packages but for whatever reason they were split up.
That was not a problem but a bit surprising.
Lots of great saying to choose from, but too many pages to look through. Sweatshirts are not your typical heavier cotton/polyester blend. They are 95% polyester and are more like a long sleeve t-shirt. Order larger than your normal, as the sizes fit small.
Beyond shocked that this merchant gets ANY good reviews. Out of the 6 shirts I ordered not one is wearable as each size is different. Not to mention poor quality. They hide behind their return policy of returning item to CHINA at our expense which defeats any savings while making you think they are U.S. based.
Don't risk it, the images look good, you just won't get the goods.
Still waiting after 4 months for goods to arrive, they made lame broken English excuses that made NO sense for a while, then they stopped answering me and I never received anything, waste of $126.00! Will NEVER trust this mob again!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We are a trustworthy online shopping store.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.
I would not buy from here again. My primary complaints:
A. Shipping was very slow, it took over a month to receive my order.
B. Sizes ran very much smaller than advertised.
C. Return policy is horrible. I was denied a return because I didn't respond within 7 days, never mind that I was out of town.
D. Quality is questionable. An item titled "sweatshirt" was very thin and unlike any sweatshirt I've ever seen. It felt like a tea towel.
Spend your money elsewhere.
Ordered two blouses in November as Christmas presents for my wife. When she opened the package, neither fit and one is mis-sized. Also the material and the stitching are not good. The company won't take them back because it requires returns within 15 days. Also note that this company charges more than double what Lands End and other clothing companies ask for shipping--$13 for something mailed in a plastic bag.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received item to check?
As we checked, the lettering is black on our website for the Sweet Old Lady More Like Battle Tested Warrior Queen Crew Neck Casual Shirts & Tops.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.