Lilicloth

I received my four shirts (all size medium) and they were way too big. I then started the process of returning them. I would have ordered an XS, but that was not an option. The only way to return them is to ship them back to China. They said that I would be responsible for not only the shipping charges, but also the customs and duty charges as well. Customer service was not able to give me an estimate of how much it would all cost to return them. Having lived internationally, it is not uncommon to have customs fees equal to 100% of the value of the goods. So they offered me a 15% refund and increased it up to 30%, which I ended up taking, just to be done with them. I will never order from them again!

This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Unfortunately, I can't recommend Lilicloth. I make 95% use of online shopping in my everyday life, and purchasing from Lilicloth was the worst experience I've ever had with regards to delayed delivery, unrealistic refund policies, extremely passive customer care service.

Had checkout issues on iPAD but fortunately the cookies save my cart and you automatically emailed me a link, otherwise I would not have come back. I trust that my shipment will arrive as promptly as possible.

Took 30 days to receive the delivery, which is very disappointing then the material is such poor quality they went directly into the trash can.

Ordered 4/28/22, received 5/29/22. Fulfillment needs help. Reasoning was weak. Supply chain issues and lack of truck drivers. If you need something in a reasonable time period find another vendor. Other than that product was good.

Placed an order day after Thanksgiving, it's mid March and I still haven't received this order. They answer every email with a run around. First one was let me alchemy with shipping l, now I'm passed off to logistics. Unbelievable! Please do not support this company!

Product ordered Mid November. Christmas day and still "In Transit". Tracking is useless. Customer Ser vice can only ask me to be patient. Had I known product was coming from abroad, I would have reconsidered purchases

I order 3 tee shirts in size extra large. One of them evidently runs small because it is too tight. The other two fit okay; however the sleeves and bottom do not have a true hem. Also, the fabric is very thin. I prefer a more substantial fabric such as 95% cotton with 5% synthetic that will last for several seasons. I will not be ordering another shirt.

Ordering and receiving merchandise was no problem, very easy. However, the X(XX)L sizes are too small. I had to give everything I order for me and my husband away. I will never buy from this site again. Also, one shirt I received didn't have a hem, even on the sleeves, not sure if that how it was suppose to be.

Cool stuff—the one gift that arrived by Christmas was a big hit!
Unfortunately…the other four gifts, though equally cute…did not arrive in time, so…kind of a waste of money. Please be more honest about shipping time. I ordered several weeks before Christmas.

Love your sayings/slogans on your shirts & sweatshirts. Hoping everything fits since I've never purchased from your site prior to this. Fabric was lighter/thinner material than I expected. And the letters were vinyl print. I assumed for the price that it would have been screen-printed.

Truly the Best! The store always has excellent prices, design, turnaround time, and customer service. I wish every company was as easy to do business with. I highly recommend them; without hesitation!

Website has a variety of styles mixed together. Have to click on each item color to see a picture of what style garment is. Very time-consuming and frustrating. PayPal interface difficult and failed often. Had to try 4 times before interface worked.
Items not true to size. Advise you order two sizes larger than you think you need. Took extraordinary long to arrive. Even from China, the shipping time was excessive. Would not purchase again.