Buy on this website some very comfortable and warm pants, of good gender. You've been using them for months and they don't lose color or make balls in the fabric. The knee area is giving of itself with use, as it happens to all cotton pants.
Ordered gifts for Christmas on 12/7. As of 12/24 my gifts are stuck in Customs from China - who knows when they will arrive... Those I bought them for for won't see them under the tree this year. Too many other sources for this stuff with reasonable ship time to endure this poor shipping time. They will charge your credit card at lightening speed, though. LOL. Never again, Lilicloth. One and Done.
I haven't even received the order and already don't like this company. Placed order on 12/3 for two separate items, although a matched set (pullover and hat). Last update I have on shipments (two separate packages) show it's been in some sort of holding pattern since 12/22 and 12/27. This facility is about 20 miles from my home. No idea why it hasn't progressed any further.
BEWARE! Don't Buy! My personal experience dealing with Lilicloth has been one of frustration and utter disgust. Nearly impossible to return their products. Sift through the reviews and find out for yourself. These people will give you the turn around and claim that they want to help, but believe me, they do not. I tried for months to return their "below par" products, with repeated emails, and I got nowhere. After giving them an extremely bad review, they sent me a picture of a response by email (which was fake), saying I can return the products to a certain "Province" in China... No specific address and No clear instructions were included. Just a province in China. Unbelievable! This is like me asking you to call me, but I don't include my contact number. BEWARE! BEWARE! Lilicloth is grossly unfair.
Took over a month and a half to receive full order, sat at transfer location for over 2 weeks, which is 16 miles from me.
Very poor quality, Seam overlaps on outside instead of inside, and heat transfers wash off in the washing machine.
When I contacted them all they would say is its on its way.
I urge everyone to stay away!
Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping? Clothing that I've ordered in the past from China, usually runs small. So, I ordered a large this time. It's way too big.
Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping?
Lots of fun shirts my wife and daughter will love. The shirts were a little smaller than I expected - don't think they'll wear them outside the house. Otherwise, nothing noteworthy, positive or negative.
Lots of fun shirts my wife and daughter will love.
Fantastic internet experience. I had some issues with my order, but customer service was friendly, quick, and easy. Shipping was also a pleasant surprise. I'm a quality snob, so I despise shopping online because you never know what you'll get. My dress, on the other hand, did not disappoint. I would recommend this online store to anyone.
This is my first time ordering from this company. The shopping part was a piece of cake 5 stars, once I receive what I ordered depending on quality of the product the 5 star rating may change. Ok I received my 5 shirts the material feels almost like silk but very cheaply made. Size wise the Hawaiian shirts fit fine, the t shirts fit fine before they were washed they are to tight after washing. If you buy any order 1 size bigger. It would have been nice to know that before hand. I will not be buying from them again, it's all made in China.
Super useful and amazing quality. Customer service is very helpful. I bought 2 dresses (of great quality), they looked incredible as in the image, I recommend buying clothes on this website, I'm sure I will buy them again.
Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.
I didn't know how well I'd like something ordered without trying it on but I ended extremely satisfied. The fabrics are nice. The look as in the pictures and all fit, although they seemed a tiny bit small
How could they have gotten my items to me had I ordered them with just my first name, street address, city but no state of zip included. Ya best to say no thanks and move on. I'm weary about them being a foreign entity and I dont give credit card into to outside the us companies. I could not find a location or inc information so use caution amigo
I ordered 2 sweatshirts in November. Your message said they had been shipped to arrive Dec 12, Did not. When I got onto your chat line I was told they were out of stock. I requested a refund. One sweatshirt arrived on Xmas Eve! Now I've re-ordered the other. Not holding my breath.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful.
Nice website but it frequently freezes up. I enjoy looking at all the items but I wish there were more pictures (like front and back of items) and more detailed descriptions (like type of material and laundering instructions). Returning items has been impossible for me. There is no phone number and they never respond to my emails. Going forward I will not purchase anything that I am not willing to sacrifice losing my money on. I will probably continue buying from them because I like the merchandise. I've made 2 large purchases so far. Delivery takes some time; not like the overnight big "A" company. Overall, I'm happy.
I love the variety and uniqueness of the products. But the technical aspects of navigating the website is not the best. Having to pay for return shipping is a bummer too.
Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.
Although shipping was a little longer than expected, I received all items. The material is thin and the item seems to have an iron on sticker. Although cute, I'm not sure how long this product will last going thru the washer a few times.
Beautiful selections, pleasant, easy shopping for them. However, shipping time was horrible! Items took 6 weeks and came piecemeal a few at a time. Plus they charged my account before I received any part of my order!
Beautiful selections, pleasant, easy shopping for them.
Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.
Thanks for your support and sorry for any inconvenience caused. Recently some parcels have been held at customs and our courier has been working on this.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!