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Lilicloth

How would you rate Lilicloth?
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GB
1 review
0 helpful votes
Follow denisse d.
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Buy on this website some very comfortable and warm pants, of good gender. You've been using them for months and they don't lose color or make balls in the fabric. The knee area is giving of itself with use, as it happens to all cotton pants.

Date of experience: January 14, 2021
California
0 reviews
1 helpful vote
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Ordered gifts for Christmas on 12/7. As of 12/24 my gifts are stuck in Customs from China - who knows when they will arrive... Those I bought them for for won't see them under the tree this year. Too many other sources for this stuff with reasonable ship time to endure this poor shipping time. They will charge your credit card at lightening speed, though. LOL. Never again, Lilicloth. One and Done.

Date of experience: December 24, 2021
Miss W. Lilicloth Rep
over a year old

Thanks for your support and sorry for any inconvenience caused. Recently some parcels have been held at customs and our courier has been working on this.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Washington
1 review
0 helpful votes
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Extra long shipping time
January 28, 2021

I haven't even received the order and already don't like this company. Placed order on 12/3 for two separate items, although a matched set (pullover and hat). Last update I have on shipments (two separate packages) show it's been in some sort of holding pattern since 12/22 and 12/27. This facility is about 20 miles from my home. No idea why it hasn't progressed any further.

Date of experience: December 29, 2020
Canada
1 review
0 helpful votes
Follow Y K.
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BEWARE! Don't Buy! My personal experience dealing with Lilicloth has been one of frustration and utter disgust. Nearly impossible to return their products. Sift through the reviews and find out for yourself. These people will give you the turn around and claim that they want to help, but believe me, they do not. I tried for months to return their "below par" products, with repeated emails, and I got nowhere. After giving them an extremely bad review, they sent me a picture of a response by email (which was fake), saying I can return the products to a certain "Province" in China... No specific address and No clear instructions were included. Just a province in China. Unbelievable! This is like me asking you to call me, but I don't include my contact number. BEWARE! BEWARE! Lilicloth is grossly unfair.

Date of experience: March 24, 2021
California
1 review
0 helpful votes
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Took over a month and a half to receive full order, sat at transfer location for over 2 weeks, which is 16 miles from me.
Very poor quality, Seam overlaps on outside instead of inside, and heat transfers wash off in the washing machine.
When I contacted them all they would say is its on its way.
I urge everyone to stay away!

Date of experience: December 16, 2020
California
3 reviews
0 helpful votes
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Size confusion
October 17, 2022
Updated review

Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping? Clothing that I've ordered in the past from China, usually runs small. So, I ordered a large this time. It's way too big.

Date of experience: September 17, 2022

Very easy...
August 14, 2022
Previous review

Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping?

Date of experience: August 14, 2022
Colorado
1 review
0 helpful votes
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Typical online shopping experience.
April 22, 2022
Updated review

Lots of fun shirts my wife and daughter will love. The shirts were a little smaller than I expected - don't think they'll wear them outside the house. Otherwise, nothing noteworthy, positive or negative.

Date of experience: March 23, 2022

Lots of fun shirts my wife and daughter will love
February 20, 2022
Previous review

Lots of fun shirts my wife and daughter will love.

Date of experience: February 20, 2022
France
5 reviews
2 helpful votes
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Online cloth
January 27, 2023

Fantastic internet experience. I had some issues with my order, but customer service was friendly, quick, and easy. Shipping was also a pleasant surprise. I'm a quality snob, so I despise shopping online because you never know what you'll get. My dress, on the other hand, did not disappoint. I would recommend this online store to anyone.

Date of experience: January 26, 2023
Mexico
1 review
0 helpful votes
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Very cheaply made.
May 9, 2022

This is my first time ordering from this company. The shopping part was a piece of cake 5 stars, once I receive what I ordered depending on quality of the product the 5 star rating may change. Ok I received my 5 shirts the material feels almost like silk but very cheaply made. Size wise the Hawaiian shirts fit fine, the t shirts fit fine before they were washed they are to tight after washing. If you buy any order 1 size bigger. It would have been nice to know that before hand. I will not be buying from them again, it's all made in China.

Date of experience: May 9, 2022
GB
1 review
0 helpful votes
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Super useful and amazing quality. Customer service is very helpful. I bought 2 dresses (of great quality), they looked incredible as in the image, I recommend buying clothes on this website, I'm sure I will buy them again.

Date of experience: October 17, 2020
Netherlands
1 review
0 helpful votes
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Simple!
October 23, 2020

Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.

Date of experience: October 22, 2020
Missouri
1 review
0 helpful votes
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Happy surprise
August 19, 2021

I didn't know how well I'd like something ordered without trying it on but I ended extremely satisfied. The fabrics are nice. The look as in the pictures and all fit, although they seemed a tiny bit small

Date of experience: August 19, 2021
Minnesota
1 review
0 helpful votes
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How could they have gotten my items to me had I ordered them with just my first name, street address, city but no state of zip included. Ya best to say no thanks and move on. I'm weary about them being a foreign entity and I dont give credit card into to outside the us companies. I could not find a location or inc information so use caution amigo

Date of experience: December 15, 2020
Virginia
1 review
0 helpful votes
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Two sweatshirts
January 25, 2023

I ordered 2 sweatshirts in November. Your message said they had been shipped to arrive Dec 12, Did not. When I got onto your chat line I was told they were out of stock. I requested a refund. One sweatshirt arrived on Xmas Eve! Now I've re-ordered the other. Not holding my breath.

Date of experience: December 26, 2022
Miss W. Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a good day!

GB
1 review
0 helpful votes
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Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful.

Date of experience: February 1, 2021
New Jersey
1 review
0 helpful votes
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Unique Products at reasonable prices, but impossible to return anything
February 15, 2021
Updated review

Nice website but it frequently freezes up. I enjoy looking at all the items but I wish there were more pictures (like front and back of items) and more detailed descriptions (like type of material and laundering instructions). Returning items has been impossible for me. There is no phone number and they never respond to my emails. Going forward I will not purchase anything that I am not willing to sacrifice losing my money on. I will probably continue buying from them because I like the merchandise. I've made 2 large purchases so far. Delivery takes some time; not like the overnight big "A" company. Overall, I'm happy.

Date of experience: February 15, 2021

Unique Products at reasonable prices
January 10, 2021
Previous review

I love the variety and uniqueness of the products. But the technical aspects of navigating the website is not the best. Having to pay for return shipping is a bummer too.

Date of experience: January 10, 2021

Nice website
December 19, 2020
Previous review

Nice website.

Date of experience: December 19, 2020
Switzerland
1 review
0 helpful votes
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Great
December 16, 2020

Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

Date of experience: December 15, 2020
Florida
1 review
0 helpful votes
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Quality
October 17, 2022

Although shipping was a little longer than expected, I received all items. The material is thin and the item seems to have an iron on sticker. Although cute, I'm not sure how long this product will last going thru the washer a few times.

Date of experience: October 17, 2022
Ohio
1 review
0 helpful votes
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First time customer
February 11, 2021
Updated review

Beautiful selections, pleasant, easy shopping for them. However, shipping time was horrible! Items took 6 weeks and came piecemeal a few at a time. Plus they charged my account before I received any part of my order!

Date of experience: January 12, 2021

Beautiful selections, pleasant, easy shopping for them
December 6, 2020
Previous review

Beautiful selections, pleasant, easy shopping for them.

Date of experience: December 6, 2020
GB
1 review
0 helpful votes
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Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.

Date of experience: December 13, 2020

Overview

Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.

service
1,546
value
818
shipping
832
returns
188
quality
5,469

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96,525 reviews