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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Very professional and delivery is on time, they have very nice clothes and anything else u need for ur home... very interesting site
Customer friendly, fast shipping items well packed. Good quality I will continue to do the business. Thank you
Very nice site, has unbelievable offers, awesome products for less money! Highly Recommended
I love the website they have so many styles to choose from at a reasonable price.
It's a wonderful experience shopping with Light In The Box. If I encounter any problem they go the extra mile to address it and have even compensated me by offering a gift or further discounts.
Chinlon Open Bust Shaping Bodysuit With Jacquard
It is quite good and fits well. It pulls in my curves and this what I wanted and the open front makes it easy to put on. It is just like the picture.
Hola!, estoy muy contenta con los servicios de Light in the box, siempre me informo de sus ofertas, novedades y productos, ya que ofrecen un servicio muy bueno, una gran calidad en sus productos, bajo coste y el tiempo de envio y de procesamiento es inmejorable! Os lo recomiendo!
For a stunningly low price these are excellent. Plain silver 'blades' are easily upgraded to be more accurate to the manga and anime. The sheer quality is that of the £30 a pop swords sold at most cons. A must for any Zoro fan or cosplayer
Items provided were as expected. And delivery was as expected.
I love the varieties select of items. Quick and fast shipping.
LightInTheBox has unbelievable selections at fantastic prices, and the "expedited shipping is both reasonably priced and super fast. Since I discovered LightInTheBox three months ago, I've placed eight more orders with them.
LightInTheBox is without any doubt my favorite place to shop. Any product I have purchased has been more than I expected.
What can I say?! Lightinthebox is a good website from where I'm doing my shopping! Everytime that I've buyed something I've received and I recomend you to start you internet shopping from here! Good luck!
This is the best place for shopping online - I love this site - products are great - service is the best and it is a speedy delivery
Love site best price fast shipping quality items recommend to everyone
Hi!
I have a nice experience with LightInTheBox. I have ordered some stuffs on this website. And i can say that i had a nice online "adventure". At the end, i can say that i´m totally satisfied with your services, super kind, super quick. Even there are something not at the level of the quality i have seen on the website. Honestly, i have bought only some for the first try, and see if they are good, i will buy something with high prices. Because i didn´t really trust the online shops so much. So that I bought the cheap items for beginning. But i was a little disappointed about the quality. But anyhow, i have received my items very fast, so i trust that i will receive what i ordered. But if the quality can be also improve as your services, i would love to make you site as my first shopping center.
Thank you and wish you health and success!
Buyer
I have placed a couple of orders with LITB and it's always been an excellent experience whether it's customer support, shipments, items, returns almost everything... I am impressed with the quick resolutions and responses to any complaints or pre sales questions. They are highly customer centric and that's the best part of it
Very reliable company and very customer service oriented. Helped me every step of the way. I ordered a custom sized dress and the dress is just beautiful. The quality of the material, the actual sewing on it is also very professional. I love it.
Easily found what I was looking for and the quality was surprising higher than the price would indicate, very happy with my purchase
I really like the jewellery from Light in the box, in the sale it is very very cheep, you do have to wait a while is you op for free delivery but when you only pay less then £2 for a necklace or earrings I don't mind
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members