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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Fast shipping even when shipping from China to US. The quality of the clothes are very good and cheap. Thanks
This dress is absolutely stunning! I received so many compliments at my friend's wedding. I felt like a princess in this gown. I didn't have time to tailor it so it was a little long on my short frame, but it was fine with high heels. Getting stepped on was worth it!
My first purchase was a good experience. Easy to buy, a friendly website and the item was well packed. Thanks
Updates and tracking was easy. Package was discrete. Size was right on. Quality was outstanding
I had the best experience using light in the box. I am usually hesitant when it comes to buying things online from overseas but after reading a bunch of review I finally decided to take a huge gamble and ended up purchasing my wedding dress from this company. Shipping can take a bit but they clearly state that it can take some time to complete the process of getting your order mailed out, though surprisingly my dress came well before I had anticipated. And when I got my package everything was exactly as advertised. All of my items fit perfectly and were made of high quality materials. I am so glad that I decide to use this company for my wedding because not only did I find my dream dress at an amazing price and I found a place to do most of my household and clothing shopping as well. I would give them an 11 star rating if I could!
Great products at great prices. Will definitely keep shopping with LightInTheBox.
Very nice products! Secure payments & fast delivery! Great Work!
Product exactly as described. Great Service. Glad I found this site.
Very satisfied! Great offers, nice prices, very cheap delivery costs and quite fast delivery.
Was right on time exactly what i ordered
Thank-you
Clear photos, prompt delivery service, fantastic prices and great product descriptions. Good customer service too!
The site has an enormous range of items and the cost is always reasonable. Any problems that I might have had were always promptly handled effectively and efficiently. They provide a convenient and easy shopping experience.
Excellent company, product arrived on time and looks great, I have told my friends to check out the website and see which ones they like too.
My orders are always early or on time, and they are never disappointing. I can get products for great prices I can't get anywhere else. LightIn TheBox is really good for all sorts of products, I get cosplays from there, and other hair products and accessories. They are really cute!
Impressed with most products ordered. Invitations and personalised products were great. Everything was as it appeared in the pictures.
Looking forward to my next purchase arriving.
This product worked great. The bands were very stretchy. The hook and the y slingshot were both sturdy and were easy to use.
Everything was delivered complete and perfect. Delivered my orders too soon than i expected. Plenty of nice and cheap stuff compared to other online store. So many choices to choose. Will likely recommend to friends to shop on Light In The Box.
Will order more on this site the near future. So satisfied with my orders!
I received my order and was pleased. It works good and I hope it don't let me down like the ones I ordered from another company. So thanks
Lot of choices, very good customer support, good quality of products.
Last I ordered is Single In-Ear Earphone (Black) for Computer (http://www.lightinthebox.com/single-in-ear-earphone-black-for-computer_p*******.html). Haven't expected that quality for such small price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members