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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Very good product although it took a while for delivery to be received.
Thank you.
I get it, I loved it so much, and good quality, and the shortest time and transport, and in any case very satisfied.
My experience is great at lightinthebx and i will continue to buy stuff. Because quality is great and so the prices. List of products is very large and i can find anything i want for every situation of my life.
Great experience! So many great products to choose from at fantastic prices!
It was wonderful experience to shop at your money saving online shop thank you.
Item received quickly and was exactly as described. Did not encounter any problems. I will purchase from LITB again
Great experience, 100% recomendables llegó todo ok y a tiempo
I had an awesome experience shopping on LightInTheBox. I would suggest the site to all my friends and family.
I've ordered twice from LightIn The Box and have been very pleased with the item selections, price, quality, service, and delivery. The order process is simple and the turn around time is faster than expected. My future purchases will definitely be with them.
All the items are in good quality when received. It is well packed in good condition.
Perfect. Very good quality for the money. No lose stitching on any of the seams. Postage costs minimal. Very happy overall. Will order again. Thank you.
This was received very well packaged and in excellent condition. It looks stunning on our Living room wall, the three canvasses look good together but also create an attention grabbing look. The vibrant colours are striking and although abstract is really effective with real dimension. It looks much better in reality than in the pictures on the website. The service was second to none. Will definitely recommend and shall use Light in the box again.
The camera was received ok, but, since was not the one I needed, they kindly offer me to return it for a full refund including shipping. Nice customer service. Thanks.
This was my first time ever ordering from Lightinthebox, and I was pleasantly surprised... I ordered several necklaces, earrings, and rings, all for what averaged out to be around $2 per item or less, with free shipping included. My order came faster than I had thought it would, and I was very pleased with the quality of most of the jewelry that I ordered. They are things that I will wear, as well as give for gifts!
I have been shopping at LITB for over a year and have found their products extremely impressive for the price. The only problem I've had is trying to contact them and get a reply. When you add items to your cart, it is impossible to edit your cart before checkout. So make sure that you want it before adding it. However, the merchandise itself makes most of the hassles worth it.
Amazing - very well made. I chose the custom fit, and included all my measurements. I was very leary - I had never done this before. So I held my breath and hoped for the best. This was for my Son's wedding and I wanted it to be perfect. Only thing that really concerned me was I could find NO WHERE on the website that even gave a vague idea of how far in advance to order or even some idea on how long it takes to make the dress. Even if I had an idea of 4 - 6 weeks I would have rested easier, but that was not there. I was so relieved to see my status move to the SHIPPED status. Then very quickly in the 3 - 5 day shipping, I think I had it in my posession within 3 days. This dress is lined and very well made. Wish there was a place to say do not put boob pads in there - I did not like that and had to pay a seamstress to take them out. It looks amazing and fits perfectly even without boob pads and I love it.
G-Strings attached are kind of terrible thing, but that really doesnt matter since the corset is absolutely amazing! The quality of material is great and it looks really well on body(I was afraid that my bust isnt going to fit, but it is okay!) I dont have really anything negative to say :) I went on with super saver shipping for free and the package arrived within 20 workdays as promised. So 5 stars for me!
LightInThebox' s products are amazing not only its a high quality the price are reasonable. Also the customers service is amazing. I have been buying product to this site for quite a qhile now and it has been a great experience. I recently purchased a cosplay accessory its a black butler ring I've seen the pictures they have and it looks promising. And it is, the shipping was fast, usually that kind of cosplay ring the would material is a plastic but not this one. Its a really metal, the design are well done. Couldnt ask for more.
I love the variety of items they have for sale and the quality of their products, my only recommendation for the future buyers is to order ahead of time (at least a month), because many of their items would take a few weeks to process unless they are marked with the "Ships in 24hrs" stamp. I placed my full order on 09/16/14 and one part arrived on 10/03/14 but the other one hasn't arrived yet.
Very acurate delivery, is bulk, working fine very good quality. Very good lightinthebox so serious. Isworking whit android very good (torque) and is ok whit pc
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members