On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great site to buy fishing stuff. Possible to find from the greatest to the poorest quality products, but all of them for lower prices.
I bought a 10 pack soft lure that would be at least two times the price in other sites.
Definetly recommended.
Very satisfied with the services provided. The item is absolutely beautiful and the price is right. Will be shopping some more from your wonderful service:-)
I bought a Shawl that was simply stunning! I received so many compliments and everyone wanted to know where I got it from. Great Price and delivery to the US was FAST too!
http://www.lightinthebox.com/gorgeous-chiffon-sleeveless-wedding-special-occasion-shawl-more-colors_p*******.html?utm_campaign=cartcross
I absolutely love LightInTheBox website! I live in the USA so the delivery time is a wait on certain items. However the packaging to delivery was done well and on time. I love the sales to items and cost values are excellent! I will be using this site often and have already spread the word to my friends about how much I love the products to costs.
The products that I ordered in your site were nice and I don't have any worries that I will not receive my orders. The delivery was very good and safe. I am very satisfied with your site. Thanks
I am very delighted to be shopping on LightInTheBox. Their products are amazingly cheap and are always of top quality. Shipping is fast, and Customer Support is very kind and responsive.
I am very happy that I ordered dress from Light in the box.
I love my dress it's very gorgeous :)
This was a beautiful scarf, I purchased this for my sisterinlaw and I know she will love it. It has such vivid colours and it is a quality item. I will purchase more after seeing the quality of this item.
My first shopping experience at LightInTheBox was smooth and good. I finally found and ordered my kind of boots after searching online quite extensively. And I received them and loved them... way better than I expected. Thanks LightInTheBox - will shop and buy again. Keep those discounts coming!
Телефон клёвый, большой яркий экран, отг и т. д. Всё летает и т. п. Приятный пластик задней панели:)
Но есть одна проблема - второй слот симкарты всегда пишет "No SIM card detected":(
Не понятно по чему:(
ЗЫ. 19. 11. 14 проблема разрешилась. У ЭТОГО МАГАЗИНА ЛУЧШАЯ СЛУЖБА ПОДДЕРЖКИ!
I love shopping at LightInTheBox it's an amazing. The prices, range and shipping are reasonable and tracking is super easy. Every day there is something new to entice you.
I would definitely recommend this store to everyone!
Don't have a word! As Tina Turner said "simply the best". I took picture and put it on my profile--soooo many people asked and want to have them-so would like there's going to be more promotions like this! Great quality, soo comfortable and SO GREAT LOOKING-belts I can put to be tiedy and wear with office-style or can loose them and wear casual and messy with some cool evening or daily combination... SIMPLY THE BEST! Love you LightInTheBox
P.s. I also bought them in brown colour for friend and she loves them tooo
Love the coat I bought, quality really nice. Customer service is good.
Absolutely love this site. Have bought clothes and gadgets. Very fast shipping and customer service is great. Definitely worth a look for the gorgeous dresses alone. Bought 3 and well worth the money.
Very good website, delivery is fast, great communication with customers and the products are really good quality.
The purse and earrings were exactly what I expected, they looked great. What I thought was a necklace and had a chain turned out to be just a pendant, pretty but will have to wait to wear it. The shirt I ordered according to their size chart, it wasn't close to a large. I could get it on but it was too tight in to many places, gave it to my daughter. If you don't want to wait over a month for your stuff don't choose free shipping. Prices are great and you do get good product.
Excellent LED Bulb. It works very well. I recomend. Description is correct.
I was honestly so happy with the quality of my wedding dress dress. I ordered it to be custom made and it fit like a glove. Will definitely be a return customer!
Kids floral princess ribbon bow dress
When this dress arrived I could not believe how beautiful it was. It is so adorable and perfect for my granddaughter. Thank you Lightinthebox, you made me so happy.
http://www.lightinthebox.com/girl-s-kids-floral-princess-ribbon-bow-dresses_p*******.html
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members