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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Adorei muito a compra feita! Espero fazer outras tantas.
Preço bom e qualidade esperada.
Muito bom! Recebi dentro do prazo. Boa qualidade, funcionando perfeitamente. Recomendo com certeza!
There is. Wide variety of products on this online shopping site. The products are of High quality, comes.in, in many different colours and it is an easy process to purchase a desired product online and products arrive as soon as it can.
Excellent dress. Fit was great after I realized i needed a size larger than usual for this particular dress I normally wear 14, but had to order 16. Cousin's wedding was great and this dress made it better.
Tutto perfetto prodotto eccellente
Comunicazione con il servizio clienti ottime tempestivi nel rispondere lo consiglio
Serieta' con i clienti
Cordiali saluti
Adorei os itens! Sempre irei fazer compras no Site. Nunca tive problemas! <3
Tengo 2 años comprando en lightinthebox, por su joyería de excelente calidad entre otros productos. Y lo que mas me gusta es la atención que tiene al cliente. Estoy muy satisfecha de ser cliente porque siempre me llegan mis pedidos bien y la respuesta de inmediato que me brindan.
NÚMERO DE PEDIDO: **************
FECHA DE PEDIDO: 11/03/2016
Een elegant en mooi tafelkleed net een chique uitstraling dat zich onderscheid in de details, een aanrader!
Bought lots of items from thus site and never had a problem. Great prices and value for money.
I ordered a dress in the middle of April for my daughters quinceanera in June, and it came in in less than 2 weeks! I was worried about ordering a dress on line because of fit, but the dress fits perfectly and it really does look like the dress in the picture.
Light in the box is one of the best websites iv been on to odder stuff its amazing products and always comes on time
It's fun to buy my clothes from your site. You are distinguished and always have the new.
And you have a quick service.
I'm happy because I deal with you.
Thanks,
Alaa
Gosto muito da maioria das mercadorias que eu compro. Os vestidos tem numeração pequena, sugiro pegar número maior.
Marce ricevuta in ottime condizioni e rispondente perfettamente a quanto richiesto.
Spedizione lenta ma dovuta ale poste
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Shi I. This is lightinthebox customer service. Please be kindly informed that we have already created a CS ticket for this order from the reviews you left on our website. Ticket 12619323. You can login your lightinthebox account and check this ticket in your personal center check the latest update.