Overview
LightInTheBox has a rating of 4 stars from 13,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Despite I followed the size table, the dress was still bigger for me, had given it to my niece, and she is happy about it.
Light in the box has what's needed to complete an outfit no matter the occasion I see beautiful items that you can't find in stores
Son very much likes it anyhow and so do I, would be 5 star if colors and print were bright and sharp as advertisement image
Everything was too big, but not worth the hassle to send it back. Nothing really looked like it did online. Don't trust the size charts.
No issues with using this site. Response time to queries was within hours even though I am in Australia. Would recommend this site, quality products.
Have great items and quick delivery, purchased several items from Light in the box and always a pleasure to deal with. Highly recommend this site!
I love this site for what i like to buy over the internet and never had any problems with delivery or any exchange as yet
У меня сложилось отличное мнение о работе вашей компании. Всегда предлагается высокое качество изделий и очень стильный дизайн. Покупая ваши изделия по умеренным ценам всегда выглядишь на 100 процентов обонятельной и привлекательной.
Часто приходит товар, который не соответствует по качеству и размерной сетке, заявленным в описании.
I love every piece of clothing. I have ordered several times and have not been disappointed. Wish they made extra small. Fit would be better.
They arrived in good condition and are just as depicted on the website. After experimenting with how long to cook the eggs, they work wonderfully.
This website does not allow me to post reviews, likely because the company likes to hide all of the issues that come about when dealing with it.
The short version of my review is that this company has refused to fully refund a defective product, and so I would give this company zero stars if possible. This refusal is a clear violation of their return policy.
The long version of my review is that I ordered this dress and it arrived in the wrong color (it was supposed to be deep forest green and it is teal), and with defective construction and sewing in the arms; my bridesmaid cannot move her arms level with her shoulders or over her head at all. Additionally the seams at the arms are fraying, likely because of the poor construction. I notified this company within the 7 day return period that the dress I received is defective because of these issues, and they have refused to acknowledge that it is defective, even though I provided them with pictures. As a result I am posting this review to as many places as possible, to notify people and hopefully prevent them from trying to order from this company.
DO NOT ORDER THIS DRESS OR ANYTHING ELSE FROM THIS WEBSITE. THEY DO NOT ADHERE TO THEIR OWN POLICIES.
The products r very very good quality. N even if thr r any probs, they solve it really quickly... my orders always arrive on time...
I bought Xbox One controllers off the website for $12 each (plus shipping for like $10). My only regret is that I didn't purchase more.
Dress is perfect! Very well made, fabric is comfortable and elegant. I am extremely happy with this purchase and so are my bridesmaids. Thank you!
I am satisfied, I bought some t-shirts and the quality is as described. Good shipping times. There was no need to communicate with the seller
The people who give high rate must be working in light in the box ( fake company)
Do not try to buy never ever from them.
Sorry for the late reply. Your order was shipped on September 9th, but you didn't received it yet, so we re-placed a new order for you for compensation. You can submit a customer service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: https://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Sincerely,
Lightinthebox
I have enjoyed wearing the clothes I purchased from Light in the Box. Best designer outfits I've ever owned. Thanks so much
I ordered some t- shirts and shorts for my grandson and they fit well. The material was good and easy care. He loves his dinosaurs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christie,
Thank you for writing a comment on our page. Please accept our apologies for having faced this very unhappy shopping experience.
I've found that you've returned the dress yesterday. Please don't worry, we will immediately proceed with your full refund as per agreement. We invite you to check your mailbox (ticket #24818108) for more details concerning your refund. Please don't hesitate to reply if you have any questions or doubts.
It will be our pleasure to help you!
LightInTheBox Customer Service Team