LightInTheBox

I chose four lace dresses, two black and two dark blue. The quality is good and even am a XL/ XXL they fit me like a glove. The lace doesn't look cheap and is a bit elastic and it falls beautifully down. Even I bought two dark blue, the company mixed up one and they send my a different one, also a dark blue. But less lace and the skirt from voile. But because the dress was fitting me well I kept it. Sorry for the mixup but this dress was to beautiful to change back for the one I first ordered.

LughtingtTheBox is a huge scam. Ripped blouses with crooked buttons were shipped. The problem with sending back the wrong items, the possibility of sending back the items to China only for a fee and these are huge costs. If you want to return the goods, you must send them to China at your own expense. And so, it is not known whether it will arrive or the package will not be lost, or they will mock that they have not received it or that it will be damaged with the package, and it is the courier's fault. I lost my money! Avoid a wide berth!

I ordered clothes from lightinthebox. When the orders finally arrived the items were such trash and way too small. I've tried to reach them on many occasions but I've been ghosted. I'm contacting the BBB, sitejabber etc., the New York State Attorney General's office, my bank and anyone else I can think of. SAVE YOUR MONEY.

I had bought shoes I did not like and I had sent it back on May 3th 2023 and it had arrived in China on May 12th 2023.

They had refunded me a little amount and They have returned me the product five months later which was labelled REFUSED. I had paid 88.75$ either more than twice the price the product just for returning it at my fees! And it is like they did not kept it!

I had thought the issue was solved and I had deleted my account when they had received it.

Every conditions where respected! Pictures and everything!

Order a pair of shoes, which were lovely, but they were a size too small. I need to exchange, they do not partake in exchanges. I was told to return and re-purchase the shoes in a larger size. I was told I had a paid shipping label. Turns out the shipping coast came out of MY REFUND, which was NEVER communicated. Also the price of the shoes increased by $10, or $17 if you count the coast of the shipping I had to pay for. They will NOT honor any pricing. I am required to pay the new increased rate. I will NEVER order from this site again.

I didnt get what i ordered, totally different product, cant get in touch with custome service, didnt get money back, total scam. Warning, dont order anything from here. Order number cannot find, only in bank account finds lightinthebox payment

The site is in your own language,
No where it says that it should take 40 days delivery.
They say 10 days on the site but then when it have taken 20 days they say it should arrive in 30 more days.
I would recomend Ali Express, and not this fake fraud site.
My kid have been running to the mailbox every day sinse we ordered, and will probably be running a month more.

I ordered a couple of lamps they are available in stock with a delivery estimation of 2 weeks!
I get nothing in a month, then I sent a mail to ask the get a reply that it has requested the supplier to check and send my order! Again no answer or delivery for a week and I asked again about my order status and their replied they have not got any answer from the supplier yet!
Then I canceled my order! It is not my problem if they do not have a right info or trustable contact with their suppliers! I took those lamps because there were in the stock and I thought I would collect them in 2 weeks, latest a month! Not "no info" after 6 weeks!

I was hoping you could please help me, I am trying to reach out to the sender who I purchased a jacket from in Lightinthebox and I have the order number. I got a notification informing me that due to some error, the jacket I purchased could not be sent to my address and its now being returned to sender. I want to send a message to sender to say please could they resend the jacket back to me please as I would really like it, and not have a refund or exchange.

I paid extra for 3-5 day shipping. It arrived 2 weeks later. The outfit was of incredibly poor quality. The top was too big, the pants too small. The return policy is ridiculous. You're asked to take a photo of the problem. How do you photo the problem if the problem is that the product is crap? We took a photo of the pants anyway and the website didn't allow it to be uploaded. I advise any customer to look somewhere else. I've contacted the BBB, stopped payment on my credit card and notified Amazon of the nature of this company. It is a scam! Stay clear.

This company makes it expensive and difficult to return items that don't fit right. My package was sent from their warehouse in Queens, NEW YORK, USA however they want me to return items to CHINA. They offer a discount to keep the items which is useless ~ they don't fit! I do not reccommend the clothing. They may be inexpensive, but the quality of fabrics used is marginal. Sorry Light In The Box, never again.

Not happy that the company pay buyers for rate them high - its close to bribery, not an approach Im fan of.

As to your reply: that is exactly bribery! You only pay 'as a gesture' for a 5 star rating. The definition of bribery is: The act of giving or receiving something of value in exchange for some kind of influence or action in return, that the recipient would otherwise not alter. Bribery is the offering of any item of value to influence the actions of a perso. Essentially, bribery is offering to do something for someone for the expressed purpose of receiving something in exchange.
You are bribing!

Ordered shoes with expedited shipping - 5-7 days - ordered July 3 - not received till July 15th. Their response was the order was processed on July 8th - so it met the shipping criteria. What happened between July 3 and July 8th? Not received in time for event, too small, and not as appeared in picture - EXTREMELY poor quality. To return I have to pay to ship them back to china - overall cost for what amounts to $5.00 quality shoes - would be over $60. Not certain they are even fit for a charitable donation!
Don't order from there - BUY US!