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LifePoints

How would you rate LifePoints?
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Indiana
1 review
0 helpful votes
Follow Edith L.
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In my personal experience: Great place to do surveys. This is No scam! I signed up in November 2018. They send you plenty of surveys, I have got to acumulate more than 10 000 points and already redeemed for great rewards, its like a little part time online. I really appreciate being part of this community. I recommend it if you are seriously thinking about doing surveys for pay.

Date of experience: August 27, 2019
Priscilla F. LifePoints Rep
over a year old

Edith, thank you for the great review!

We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.

Kind regards

Ben

GB
1 review
8 helpful votes
Follow Clo H.
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I trusted this website and did loads of surveys and got around £5 worth of points, was waiting till I got £10 so I could redeem a topshop voucher. Then when I went to log in my account was non existent! All the time I had spent doing surveys for them and my account has disappeared. Annoyed!

Date of experience: June 30, 2014
New Mexico
1 review
5 helpful votes
Follow K H.
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Most of the surveys are obvious fishing expeditions to find peole with money or young kids. I even had a "survey" ask about phone numbers for "classification purposes." Yes, folks, I fell for it, and that very same day I got a solicitor's phone call. After I gave this person a large piece of my mind I contacted the website; got 4 canned responses, and I shard that piece of my mind with them. They finally responded in what I would feel would be a manner of someone who actually read the complaint. They don't "pay" anything, just offer you points that you can trade in for gift cards, mostly. That's if you even get to finish the surveys; a large number of them get you "points" for their quarterly "sweepstakes" drawings, which is, in fact, nothing at all. It's a waste of time if you expect anything in return.

Date of experience: February 16, 2016
Ohio
1 review
4 helpful votes
Follow Tim C.
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I was a member of mysurvery.com for a good number of years. I got paid fairly well for the surveys and the checks never bounced. However, last year, it seemed like the site dried up, and, while before, I was getting surveys to complete on a regular basis, but now, there are no surveys at all. Did not get any answers from the website, either.

Somethings seems fishy...

Date of experience: February 9, 2017
South Africa
1 review
0 helpful votes
Follow Kuben S.
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Lifepoints help desk never helps. I've been trying for more than a month to no avail. I am unable to login to my account. I have accumulated more than ******* lifepoints. Everytime I'm told that they will get back to me but no one does. Be honest and say that the account is closed or you cannot do anything. Lifepoints don't really deserve a star.

Date of experience: July 19, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Kuben,

We have looked into your recent tickets and we can see that your account is active.

We have sent you a message regarding this via email with further instructions.

Please feel free to respond to the message in question if you still have trouble signing up.

We are sorry for the inconvenience this may have caused you, we are trying to respond to every panelist as soon as we can but due to a high amount of incoming inquiries this takes longer than expected.

Kind regards,
The LifePoints Team

Germany
1 review
13 helpful votes
Follow Yulia D.
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Absolutely disgusting company. After almost two years of doing the surveys they blocked my account without any reasons. As I saw other members had the same issue, I consider this company as scam, fraud which should be taken to the officials what I am going to do, because they owe me vouchers which I couldn't receive due to the fact that they blocked my account. The only response I receive from the support is that please wait, your case is escalated. More than a week and still nothing

Date of experience: March 22, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Yulia,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Aparna V.
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This is a legit survey site. I have answered several surveys in a short span of time and have redeemed the points for coupons twice already! So I would recommend this great site to anyone looking to make good cash.

Date of experience: April 19, 2021
Priscilla F. LifePoints Rep
over a year old

Aparna, thank you for the great review! We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.

Kind regards,
The LifePoints Team

India
2 reviews
1 helpful vote
Follow Debasish P.
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My experience with LP-
Faced issue on my first payout... declined and forfieted. Took time to understand and researched.
My view got changed when I saw LP is helping millions of people worldwide.

Thanks to LP team for the contribution

Date of experience: August 9, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Debasish,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-TP', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Ireland
6 reviews
38 helpful votes
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$#*!e
November 4, 2019

You complete months of reviews to earn 10. Then for no reason, they lock your account. You send several emails to which the reply with the worst unsatisfactory replys. Like thanks for reaching out... blah blah. This goes on forever... the issues you may have or the money owed to you never comes. Do not bother wasting time with them. There rubbish!

Date of experience: November 1, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Terry,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

GB
1 review
2 helpful votes
Follow Bob A.
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After giving lifepoints a bad review on this site for not being able to access my account and stealing my points without any reason I actually got a reply from them asking me to reply and they said they would take another look at why my account was closed and access not given...
Well i did all they asked and guess what,they never replied,its obvious they said that on this site to make readers think they would help,,,
Take my advice stay away from this cowboy site,find a better one that you can actually relate to.be warned!

Date of experience: April 16, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Bob,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
1 helpful vote
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Mr
August 10, 2019

This is a well set out site with interesting surveys and easy to navigate I would recommend it as a way to make some pocket money and pass a little time. It also give you a feeling of being listened to and that your opinions matter.

Date of experience: August 8, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Dennis

Thank you very much for such great review! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

Georgia
1 review
15 helpful votes
Follow John K.
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The service is ok and the rewards are attainable. My main issue is that over half of the surveys i complete I don't get points for. I will complete a 20-30 minute survey only to get a response at the end that says "we have met our quota and don't need anymore". It should tell you that at the beginning not after you just wasted half hour!

Date of experience: October 16, 2014
Australia
5 reviews
19 helpful votes
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Used to be better
September 29, 2019

I switched over the LifePoints from another survey site, I found better before now their surveys lag and have multiple errors, making it difficult to earn points.
Its difficult to get in touch with their customer service team.
When there are errors with their surveys the points do not generally go onto my account. Sometimes it is a big waste time of because you get half way and then something happens.
Even when you get 2 points its not worth all the hassle.

Date of experience: September 24, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Grazierlla,

We apologise for the issues that you are experiencing with LifePoints and we hope that your experience has improved.

If you are still experiencing survey access issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

Kind regards,
Ben

Belgium
1 review
0 helpful votes
Follow Kathleen V.
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My account was closed down supposedly for breaching the conditions which was not the case. Which condition was breached was not specified. All my points were cancelled. This company doesn't deserve a star, it's a big scam and throws you out of the system when they have to pay out.

Date of experience: July 27, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Kathleen,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Wisconsin
1 review
3 helpful votes
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Be Careful
March 23, 2022

Be very careful with Lifepoints. I was an active member of their community for many years. After I requested to redeem points worth $20 they disabled my account. When I emailed them they responded saying I violated LifePoints Reward Point Rules and "the evidence against me is overwhelming". I have no idea what I did! They won't tell me what I did, and my reward is forfeited. To their credit, they were very quick with email responses. I see in the reviews this is happening to many others. Beware, before you waste your time with them!

Date of experience: March 23, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Judy,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
2 helpful votes
Follow Andus M.
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I did surveys with them when they were My Survey which I did for some time earning a fair bit. Until they suddenly closed my account for no reason and no warning before I was able to cash out.
I thought I'd try them since they changed to LifePoints but I've had the same trouble again. I earn a bunch of points and take part in some ongoing things with apps installed for points. Once again, i've lost my account and all my points.

Avoid them, don't waste your time. Yes, you'll save up points but there's a good chance you won't get to use them.

Date of experience: July 11, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Andus,

We're sorry that you haven't had a positive experience with LifePoints thus far.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Australia
1 review
3 helpful votes
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Very disappointed!
August 11, 2022

A total scam! I had a decent amount accrued from doing many many surveys. When I decided to cash it into my Pay Pal, I received an email saying I had violated. I asked how? The response was I could not be informed but simply I had my account terminated! Why I ask. I was saving up for uni textbooks

Date of experience: August 11, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Kath,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

New York
1 review
10 helpful votes
Follow marissa p.
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I joined my survey a couple weeks ago and have spent a lot of time doing surveys. I had just gotten enough points to redeem for a $10 gift card. I decided to wait to redeem it to see if I could build up more points to get a higher value card. A couple of days after, I go to login and my account was inactive. There was no reason given and I sent an e-mail and never received a response. I wasted all my time and got nothing in return. I was locked out just as I received enough points to get anything this way they don't have to pay out. Stay away from this site.

Date of experience: July 21, 2014
GB
1 review
4 helpful votes
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After accruing enough points from completing surveys, I opted to redeem them for a £10 PayPal payment. Several days later there was no sign of the transaction going through to my PayPal and the points reappeared in my LifePoints account. Thinking that an issue had occurred with my first attempt, I tried to repeat the transaction in good faith. Next thing I know, my account is cancelled and points forfeited because I have 'violated' the reward policy. They will not elaborate further on the supposed evidence they have found of a violation. I am absolutely disgusted by this. My repeat attempt to redeem points was purely down to LifePoints making an error and transferring the points back into my balance. This company is a sham - AVOID :(

Date of experience: August 8, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Emma,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Sweden
1 review
8 helpful votes
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Scam
May 3, 2018

Took surveys for years and when you near a reward they terminate your account without any notice(they should have let me know by email according to their conditions) and without any chance to reopen the account!
After mail inquiry they claim i have breached their conditions with 'some profile info'.
They cannot or will not say what info caused the termination, they even claim it 'could' be of some survey results.
To me this is a scamwebsite

Date of experience: May 3, 2018
Priscilla F. LifePoints Rep
over a year old

Hello Rik,

We're sorry that you haven't had a positive experience with LifePoints and we will gladly carry out a further review of your account.

Our development teams have addressed a known issue related to the account migration process and believe this has now been resolved.

Please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - and quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We apologise for the inconvenience this issue might have caused and hope to see you back soon.

Kind regards,
Ben

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87