I have been using life points for a long time. It is a site where you can accumulate points easily. Once you cash in I usually receive my gift card within a week, sometimes even the next day. I log in everyday and love it when I find surveys with large rewards. I have recommended this site to several friends.
Life Points blocked my account and gave no valid reason, other then to say it was an overwhelming breach of their terms and conditions.
They are a bunch of cowboys and thieves who have stolen 2200 of accrued points, and then make up some excuse for cancelling your account.
Hi Michael,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I had to stop using them. Although they send the payments you have earned, many of their surveys last at least 30 minutes and they got to the point where they were arbitrary about crediting you for the surveys you successfully completed. The straw that broke the camel's back was not getting the 750 points that were promised for finishing a certain survey that took about three hours total.
I started off with decent and consistent surveys, accumulate great points and good payouts. But it seems that I gotten them way too much money for their liking. I wrote this after my 3rd survey FAILED YET AGAIN to issue points (see attached picture). The support is also non existent. Forget about this crap site. Go for something else.
Hello Armen,
We're sorry that you are experiencing issues with your LifePoints account and that your issues haven't been attended to.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.
If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Was due for an Amazon gift card to be sent to me for my time and I suddenly receive an error that my account was disabled. When questioning the reasons why I was just simply told I had a violation of terms and conditions with no explanation on what violation was made. All points were taken away, so the time I spent earning the small gift card was totally wasted. Don't bother with this site.
Hi Charlotte,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Save yourself a massive headache and skip this one for extra income. The customer service "support" is ridiculous. They won't pay you for the surveys completed unless they feel like it that day and they will cancel your membership if you are making money. Too much of a headache and seems good in the beginning but it really isn't worth the headache.
Hi Karenda,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I had been completing surveys from this company for a few years, and everything was fine, although always slow to pay out. However, on 15th January last I asked for €10 to be paid out and their system did not allow my claim. I contacted them and after messing around until today with lame excuses, today they blocked my account and stole the balance form it (€15, not much but still) with false accusations.
Hi Davide,
We apologize if your experience with us wasn't enjoyable,
The LifePoints Team
Has anyone got any Ideas. I have been doing "My Survey' for probably 2 Years. About 3 weeks ago, it changed. Suddenly, every Survey went from "Directing to Survey", Straight to "Report Issue". My Survey has given Computer Settings to check, but all is OK. Can anyone assist as to why this has happened. Myself, and Computer wise Friends are stumped. HELP!.
I had been a member of this group since 2006. I had a few problems along the way, but mostly they would give me credit for surveys and allow me to redeem my points for rewards. Recently, they put my account into an "inactive" status for no reason that I can figure. I lost over 5500 reward points. They have not responded to my emails. Over the last decade, I tried dozens of survey sites and this was one of the few that I tried to stick with. I am very disappointed with this site after all this time. Become a member at your own risk and don't forget that the hours and hours you might spend filling out surveys, might not get you many rewards.
They pay very little, but the real problem is that they will give you a lengthy survey, you will work on the survey as if you've been qualified, then MyPoints says you don't qualify for the survey. So basically you spend your time answering their questions and don't get paid. I just spent over an hour answering a survey that was supposed to pay 550 points,
Hi Nic,
We're sorry that you haven't had a positive experience with LifePoints thus far.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.
If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
This site is an absolute waste of time! You are invited to participate in surveys to earn cash through a points system, easy enough I hear you cry, lets do it! The flaw in this system is that you never get to complete a survey, it goes something like this- you waste 5 mins of your time answering questions, then you won't qualify, or the survey is full, or you don't have Adobe( they are aware your using a tablet) or the survey is now closed. I made ten unsuccessful attempts to complete a survey. Don't really know why I was doing in the first place to be honest, It confirmed my thoughts dull, boring utter waste of time. Spend your time and the little money you do have on something far more constructive!
Joined last month. Furiously did loads of surveys. Applied for some gift cards.
Then they told me I had violated their terms and conditions. My account was closed and my rewards forfeited.
This has happened to many people.
AVOID THESE SCAMMERS - they don't pay out!
Hi Clive,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I think this has become a site which is more focused on harvesting your data, less focused on a solid experience for survey takers. If you're cool with giving away your personal information for nothing. Have at it.
Hi Allison,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I was doing surveys when they were My Points. The format now took a little time to get used to but you get the hang of it soon. Join to give your opinion on all sorts of subjects and earn points to cash in for items or cash.
I wish I had thought of checking for Reviews of LifePoints before committing so many unrewarded hours to completing their surveys.
I have now read the Life Points Terms the panel sent me. I have read nothing that would indicate that I have "violated the LifePoints Reward Point Rules" which their support staff has claimed.
All I know is for 2 weeks I answered all surveys in good faith, earned the minimum 1100 points and sought to redeem these points for $10. I was told it would take about 10 days to receive the reward. But from that moment I was not offered any further surveys.
I have no understanding of why LifePoints took this action. I apply an ethical approach to everything I do in my life so am both mystified and offended by their judgment.
Hi Stephen,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I think lifepoints is a great app for everyone. Aside from having fun answering surveys, you can also earn rewards. And the help center has quick response to my request yesterday. Thank you lifepoints.
We are very grateful for your kind words. Thanks for sharing your review with us and the LifePoints community. Kind regards,
The LifePoints Team
This survey site is a big change from the old sites of MySurvey and GlobalTestMarket. I'm getting used to it now and I don't expect any major problems. I haven't cashed in points yet, so I can't comment on that part. If you're new to doing surveys, give LifePoints a try. It's better than some other sites I've joined.
Hi Merlyn,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben
I've been doing so many surveys on their site but after asking lots of questions they don't give me any points and direct me to the home page... like it's been days nd I waste al my time answering all these ques and I get nothing... very disappointed
Hi Aarti,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I wish I'd read more reviews before signing up to My Survey. Seems I'm not the only one where they suddenly deactivate your account and refuse to give a reason why, nor reply to emails. Fortunately, when they decided to deactivate my account without reason, I had recently cashed in and had a very low point balance, but I see there are others who were deactivated and can't get their money.
UPDATE!
Two months after initially contacting the elusive Emma, I now have a reply which states that they deactivated my account because it was accessed from another country. They also advise I do not use my account at an internet cafe. Well, it gave me a laugh and I deactivated the newly reactivated account. I wonder how many of these generic emails have been sent to others that have complained on this site? Just do yourselves a favour and don't sign up in the first place.
I agree 100% Same thing just happened to me, claiming I did something against their policies to access more studies after years of membership, filed a ticket when I found my account temporarily unavailable over this and learned about it thru response to ticket. Did their long winded investigation and came back saying evidence was overwhelming and they were canceling my account (conveniently at a time when I had just earned a reward), but never offered to show me one shred of proof which I asked for. Site became a waste of time anyway with many studies under 10 minutes that would not even load any content which I would then leave and go to another one.good bye,thank you, I don't need to be a member of a crooked, unethical site making false accusations just to get out of paying or for any other reason!
Hi Jim,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-TP' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.
LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.
Hello,
Thank you so much for your feedback.
We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards
Ben