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LifePoints

How would you rate LifePoints?
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AE
1 review
1 helpful vote
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I live in UAE
January 5, 2023

I live in uae and i used to have a account in live a week ago i had 4.5 usd and today when i tried to log in it
Bruuuh it said that it was not available in my state

Date of experience: January 5, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Fouzaan,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
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Motivating
August 16, 2021

Life points is really amazing. Each and every survey makes us to grow ourselves. I would like to have more and more survey offers. Each and every day...

Date of experience: August 16, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you so much for your review, Nijaguna! We will keep working to make sure your experience with LifePoints is the best possible.

Kind regards,
The LifePoints Team

Australia
1 review
14 helpful votes
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I filled out a few surveys, then they say there's a problem with my account information. Now I have lost my points and my time and they have my personal information.

Date of experience: May 8, 2018
Priscilla F. LifePoints Rep
over a year old

Hello E J.,

At LifePoints we are strongly committed to protecting the privacy and personal information of our members. We take great precautions to secure all the information you share with us. This means your personal data will never be revealed, shared, sold or traded with third-parties without your permission.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW', we can escalate your ticket with our customer service team who can address your queries as a priority.

We hope that we can welcome you back to the LifePoints Community soon and you receive your earned rewards soon.

Kind regards,
Ben

Kentucky
1 review
0 helpful votes
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It's the real deal
September 3, 2019

For real you can get rewards of many kinds for surveys not fake like those other sites that just want to sell you something but you can if you wish its your life and your points. Lifepoints

Date of experience: August 29, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Ollie,

Many thanks for this honest review!

We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards

Ben

South Africa
1 review
0 helpful votes
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Takes a long time at my Golden age to accumulate enough points for redemption, however, when I get there, it's well worth the wait. Brilliant customer service Thank you

Date of experience: July 29, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Annette! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Arizona
1 review
0 helpful votes
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Once you learn the flow of the new Dashboard, it works better than before, and other survey panel websites. The switch over to the new website was problematic, but generally works very well now, and the problems that do occur aren't necessarily with their website, but with the interface, handshaking, between their website and the website conducting the survey. Yes, it is frustrating to complete survey's, especially long ones, and not receive any points, or very few, but once again the problem may be with the website conducting the surveys. Some survey companies collect a lot of information before they reject you, and the problem lies with them, rather than Lifepoints. They asked for feedback on their new website today (8/8/19) and hopefully they will be able to make further improvements in their website. (I have written code and designed websites in the past, but have no affiliation with this website or business, other than earning points from taking their surveys, the same as any other customer.)

Date of experience: August 8, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Brad,

We are very grateful for your kind words.

Thanks for sharing your review with us and the LifePoints community.

Your feedback helps us to get better.

Kind regards,
Ben

Washington
3 reviews
2 helpful votes
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Thieves
July 27, 2023

Deactivated my account, and stole my money. I see that I am not the only one that they have ripped off. Hoax of a company, and should be investigated!

Date of experience: July 27, 2023
Priscilla F. LifePoints Rep
over a year old

Hello,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:

https://lifepoints.zendesk.com/hc/requests/new.

Please quote 'SITEREVIEW-TP' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.

We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.

Kind regards,
The LifePoints Team

Australia
1 review
16 helpful votes
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Scum dogs
October 27, 2015

They are scum dogs getting free answers and then they say u got screened out the mutha fukkers! Funny how its always about 95% of the survey that u get screened out. They get there answers and then fuk u off.
I have even contacted AMSRS and they dont give a fuk either the cok sukkers!

Date of experience: October 27, 2015
Pennsylvania
1 review
2 helpful votes
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I was only a few points away from completing the first reward for completed surveys when my membership was revoked with no explanation. Help center was NO help. Lifepoints is a joke.

Date of experience: July 15, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Paula,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Canada
6 reviews
24 helpful votes
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Update: I left 5 stars review some time ago because of their customer service and have to change it now to be fair. Their customer service is now not that good. For some reason one day I stopped receiving their emails and all surveys are gone from my homepage... I was trying to contact them, but all their responses were - everything is working, you have to clear caches, surveys are not available, nothing wrong is on our end, etc... or just ignored my messages and closed tickets without even responding to them. They checked and reset my account in one month only even though I asked them to do that all the time, for the whole month they did not even want to check. Before that I also had an issue with some surveys that I also needed help with, but support team just did not want to check or help, repeated themselves that it's nothing wrong or closed my tickets without even responding on them. I was able to get heard only with BBB help.Very disappointed with their current customer support.

Since MySurvey and Global Test Market merged into LifePoints, I never had any issues with them. I enjoy their surveys, they respond to tickets quickly and with relevant information. Reward processing time is a little bit longer compared to other websites. Apart from processing time being longer, everything is good. Their website is well organized and easy to navigate, it's easy to deal with their customer service as they actually read customer's tickets.

Date of experience: March 29, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you so much for your review, Irina! We will keep working to make sure your experience with LifePoints is the best possible.

Kind regards,
The LifePoints Team

South Carolina
4 reviews
34 helpful votes
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I signed up for mysurvey and then changed my mind and I may never get rid of them. Weeks ago I signed up for mysurvey but wised up and got out before doing one survey. Once I found out about the legitimacy of this company, I immediately tried to OPT out and cancel even though I'm not completely registered according to them. I finally got to a page for customer service that asked me "what can we help you with?" I thought finally. I told them I do not want to be a member anymore any stop sending me your stupid surveys (7)to (10) times a day & submitted it. Not only did I not get a response but within (15) minutes I received (2) more surveys. That's(4) surveys I received already before 11am today. I had them going to my Spam box anyway.
Keep in mind, when I did try to log in my account for the sole purpose of unsubscribing, I am directed to finish registering with mysurvey.com If I'm not registered, why are you sending me 7 to 10 surveys a day. I'm just going to wait it out, eventually they will stop.

Date of experience: November 30, 2015
Connecticut
1 review
0 helpful votes
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Review
September 4, 2019

Excellent to be a part of Lifepoints and can continue to enjoy doing the surveys in the future.
Can not wait to receive the next one. Looking forward to using the points earned for good things

Date of experience: August 31, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Joan,

Thank you very much for such great review!

We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

GB
1 review
0 helpful votes
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Five star survey's
August 26, 2019

Mostly very interesting and informative surveys with very good rewards. The surveys keep my brain active and as I am retired I do not like to vegetate

Date of experience: August 22, 2019
India
1 review
1 helpful vote
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Denied My Account
August 31, 2021

I tried to signup using my google account, but they denied my account so i have opened query with help center, after 3 days i got mail from help center and they todl that i am not eligble du to not passing through security criteria, but i have filled all corret information, i also got verification email and using that i tried to verify my account then why not able to pass the security criteria, and after that i again open query related to which security criteria not passing my account, for that they are not giving any proper answer, and if we pass the security criteria then they again block account and showing message that please try after 30 days currently membership not available for you then please remove your membership button if membership is not available, why geeting personel details from user based on dummy membership button using, if membership is not available

Date of experience: August 31, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Hetshree,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Illinois
1 review
0 helpful votes
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LifePoints
May 18, 2023

LifePoints is a great way to make a little money from home. You can participate in surveys from your phone or computer whenever or wherever you find a little free time to earn a few extra bucks.

Date of experience: May 18, 2023
Priscilla F. LifePoints Rep
over a year old

Many thanks for this great review, Caressa! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards,
The LifePoints Team"

Alabama
1 review
0 helpful votes
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Scam
February 14, 2022

After completing multiple surveys and earning points, They canceled my account and deleted my points earned. Said I violated some rule that they would not verify

Date of experience: February 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Todd,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
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LifePoints helps our Lifes
September 23, 2021

LifePoints is a website that pays users to complete surveys. Some of these surveys will be about the products that you've bought. Others will be about more general topics.

Date of experience: September 23, 2021
Priscilla F. LifePoints Rep
over a year old

We are very grateful for your kind words, Rohith. Thanks for sharing your review with us and the LifePoints community. Kind regards,
The LifePoints Team

Florida
1 review
0 helpful votes
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BEWARE!
April 14, 2022

Update: still owe me $40. They originally said they were processing my 2400 points($20), but I never got it. Then, they gave me an additional 2400 points($20) as a gift and said, "enjoy". When I asked where first $20 was and if they were still in business, they said I violated their rules and terminated my account and forefeited all my points. They did further review, supposedly, and have "Overwhelming evidence" that I violated their rules. But, they can't show me the evidence! LOL. Total B. S.! They stiffed a 67 year old retiree out of $40! Here is their nonsensical reply: Sophia (LifePoints)

Apr 14,2022, 14:17 GMT+1

Your inquiry was escalated for further review. The Terms and Condition violations have been confirmed and the account(s) will remain closed.

LifePoints reserves the right to terminate any membership suspected of Terms and Condition violations and further forfeit all awards earned from said account.

LifePoints does not reveal how investigations are conducted or the measures taken to investigate memberships. This policy is a precaution to prevent future circumvention of our security measures and/or investigative tactics.

LifePoints always errs on the side of the member, and the evidence must be overwhelming to result in membership termination. The evidence in your case was overwhelming.

Therefore, your membership(s) were terminated and all associated LifePoints (LPs)/awards were forfeited upon membership termination.
The LifePoints Team

Date of experience: April 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Bertie,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Indiana
2 reviews
0 helpful votes
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I love life points.
August 26, 2019

Being a member of life points is awesome.the surveys are fun and interesting, the points given are good.id recommend life ppoints to friends and family.

Date of experience: August 22, 2019
Texas
1 review
8 helpful votes
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Not Trustworthy
February 8, 2024

They threw me out for no reasons when I was about to redeem. Many people have the same complaint like me. Can't trust them.

Not trustworthy
Date of experience: February 8, 2024
Priscilla F. LifePoints Rep
over a year old

Hello,

We are grateful that you are interested in collaborating with the LifePoints community! Regretfully, in order to uphold the excellent standards and dedication we guarantee to our customers, there are instances where an account must be inactivated.

The LifePoints Team

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87