After doing surveys for a year at $2 an hour I built up $165 worth of points, they refused to pay. Stealing from a retired senor citizen.
Points are never added to my total when screened out when it says they should be added instantly, although it's only 2 points, they still aren't added
Hi Shazz,
We are sorry you've been screened out of some surveys while in due course.
Some surveys require only a limited number of responses per category, for example, from a region or age group. Sometimes the number of participants needed for a certain survey is reached very quickly and we are forced to close the survey as soon the quota is reached.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket will be escalated with our customer service team.
Best Regards,
The LifePoints Team
Lifepoints is a great way to earn a little extra money by taking surveys. I was a member of their previous website & Lifepoints is a great improvement.
Since change to new format I think the site is much better and easier to navigate. I have nefver had any problems with site and always recieved my rewards promptly.
Thank you so much for your review, Bob! We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards,
The LifePoints Team
Just lost a bunch of rewards money because they closed my account.
I was a member for many years and had good luck with them until now,
Hi Tom,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Thank you so much life points. Hope to have more survey that I can take in the future.
This is so legit. 100%
Thank you very much for such great review, Zharlyn! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
The LifePoints Team
I've been doing surveys by the hundreds for these folks only to be lied to & closed my acct dwn took all my Amazon rewards that were overdue to me along w/1500+ points I haven't recieved for allowing KANTR TO USE MY CAMERA on numerous occasions & the 7 day beverage survey with the same people! I HAVE MADE GOOD $$ UP UNTIL THE LAST FEW WEEKS. Guessing they needed my Christmas money I worked hard for more than they assumed I did! They are thieves... STAY FARFARAWAY
Hi Susan,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
I have waiting for almost a month for payments from LifePoints. LifePoints claims that they paid me through venmo. I have no receipt of deposit from them. And Venmo nor Quee has not received any redemption points or any deposits. LifePoints even closed my account claiming I violated something with absolutely no reason. I sought after my payments and they closed my accounts. They claim to hold high standards and moral ethical company. What they are doing is not right. To lie and not pay me for my time and working on their surveys is not ethical or legal.
These are the emails are the typical responses I have received each time from LifePoints. And obviously I still have not been rewarded with payments. Points 1,725 = $17.25. To me that alot.
This is a typical email response from my numerous messages I've sent to LifePoints.
We have escalated your issue internally and are tracking that for you. Once we're able to, we will be sure to update you with additional information or resolution.
Thanks for your patience and understanding.
The LifePoints Team
That's all I get.
Very unhappy and extremely disappointed with this entire experience. LifePoints is not a ethical company
Beware
Hi Karen,
We'd love a second chance at providing you with the best support. Please submit a new Help Desk ticket and let us prove we can do better!
Kind regards,
The LifePoints Team
I really like LifePoints but I find that since I'm over 60 I get some really boring and long surveys. I'd like to have some surveys that don't deal with insurance of any kind, banking or cars.
When you reach a specific points they delete your account for no reason.
Stay aweay from this site they dont even care about people STAY AWAY!
Hi Mustafa,
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
We're sorry you didn't have a great time with us. Let’s discuss how we can turn your experience around, please raise a new ticket with our help centre quoting ‘SITEREVIEW-TP’.
Regards,
The LifePoints Team
This site offers plenty of surveys and the rewards are achievable so you regularly redeeming rewards which I like.
Hi Cheryl,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
When I first started with LifePoint's panel I was impressed with how professional it was. LifePoints is part of Lightspeed LLC and they are under the umbrella of Kantar. It was a great site until it wasn't.
The first thing I noticed was that the rewards that I had applied for and that were processing were suddenly returned to my account. I thought perhaps PayPal was offline or something. The next day I couldn't access my account. I emailed atleast 3 times and I have received no reply.
I am 71 years old, on a fixed income and LifePoints made sure that they got their 20$ back of money I had legally earned. I have no idea why my account was "unavailable" or why I received no explanation.
Hi Olga,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
This company is not honest. I have been doing MS surveys for a few years and couldn't work out why the "suitability" test questions began appearing several months ago NOT at the start of a survey, but in the middle or even right at the END of the survey, as has yesterday again just occurred! Then a screen appears advising 'you've done this survey before' (which isn't true) or "you're not suitable to do the survey"! Being placed in the middle or at the end of course means the company gets your answers and data, and doesn't have to pay you for your precious time in doing the surveys! It gets ripped away before you can complete it. This is NOT what was promised me when I signed up with MS. I signed up to honestly answer PAID surveys - not have them ripped off before I could complete them! When I complained I was told I 'hadn't finished the survey' and that's why I "couldn't" be paid!" I've never struck this dishonesty with ANY other survey company. Don't waste your time - My Survey are CHEATERS. P.S. After many months since writing this review and reading other posters' comments about all the data being collected but MS then shutting them out, I'm starting to wonder if this even may be a front for ID theft!
Please open surveys for me and let me use my lifepoints in my account they deactivate me from my account I dnt kno why otherwise the website is amazing
Emailed a few tomes and still cannot cash out I have the right amount of points to cash out but keep getting error messages. Avoid
Hi Abby,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Me have good expereince with this site, and got good rewards in time comparing to other sites, very quicikly responce and expecting in future more good surveys and high rewards
Thank you very much for such great review, Gopi! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
The LifePoints Team
You WILL NEVER CASH OUT. They will take all your info then say you screened out. They will never get to that cash out! I had to delete my account. They should be ashamed of themselves.
I've qestion aor problem sometimes, I always get an answer. I get answer by the next day.
The version(LifePoints is much better getting the answer correct.
Hello Gladys,
Thank you very much for such great review! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards
Ben
Cancelled my account accusing me of violating their rules without letting me know what it is I did wrong. Do not use as they are SCAMMERS who do not pay
Hi Rosemary,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
If u are looking for a survey site that really pays join this one. You can have your payments go to your paypal account. No scams at all!
Overview
LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi George,
We hope that the hundreds of people who have shared pleasant experiences with us are proof enough that LifePoints Panel is not a scam. In the event that your account was deactivated, it was because you disregarded our terms and conditions.
The LifePoints Team