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LifePoints

How would you rate LifePoints?
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Texas
1 review
2 helpful votes
Follow Randell B R.
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My experience was somewhat different than most. I was never accused of deception or booted off of the app. I had accumulated three Amazon gift cards in about two days. Each time I accumulated the threshold amount I would cash out the points. I never let them build up. I was never paid for them. For each I received confirmation. It's stated on their website that the longest you wait for payment is ten days. It came and went. I wrote them about it and never received a response. I've had their app for just a few months. I've cashed out about seven times, altogether. I had been paid, previously. It was a surprise when this started to happen. It looks and started out as a legitimate way to make a few measly bucks. It's disappointing to discover that it's just another unhelpful, dishonorable, online scam. You may get paid or you may not. Also, I stopped receiving surveys. At first they decreased to a trickle. Eventually, they just stopped. Gosh, I sound like a jilted lover. I just hate deception in any form. If money is your motivation, I'd stay away. The pay for me was just under fifty percent.

Date of experience: October 21, 2023
Priscilla F. LifePoints Rep
over a year old

Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better.

Indonesia
1 review
2 helpful votes
Follow Megawati J.
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Never join this. Wasted your time! I've been a member of lifepoints for 3 years. At first I got lots of surveys and cash out is ok(2-3 months). Then, suddenly I got no surveys at all for almost a year. I complained, they reset my account, I got surveys again for 2-3months, then it happens again. No survey. This cycle happens 3 x. And the last time, last week, my account get banned when I try to cash out my rewards. Overwhelming violation, they said. If I violate then I should be banned when doing surveys and not when cashing out my rewards. I've read through their terms, and don't understand which point I violate. When I asked, it's secret, they said. I feel it is very unfair, if I violate then, why am I just being banned after 3 years? So based on what happened, I think they have no money to pay me out. It's going bankruptcy, because as seen recently, all the surveys I got are similar. And also, many reviews recently also shown the same problem. Another possibility is that, you are only allowed to cash out until certain amount and then you either got no survey or being banned. So, conclusion. Don't waste your time with this site. My 2-3 months effort goes to junk!

Date of experience: June 20, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Megawati,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
2 helpful votes
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AVOID AT ALL COSTS
February 28, 2022

Worst survey company ever. They have a help section, but they just continually ignore you & always mark problems as solved even when they're not. They run one survey about 4 times a year called my personal diary where you record what healthcare items(toothpaste mouthwash etc) you use during a week.The rewards is 750 points, but for the past 3 + years they initially only give 580 points, meaning you have to waste your own time raising a query not ask for the missing points & when they bother to reply, ask you wait up to a month for them to look into. This despite their invite clearly offering the 750 points.Ive continually asked them to rectify for future surveys, but they just ignore you
Another gripe you complete a survey are awarded the points then a few weeks later with no prior communication they deduct points from your balance.Ive lost in excess of 200 points this way & when you raise a ticket they reply it was a blooper moments & the points were incorrectly awarded. I always challenge this BS as I keep full proof of what I've completed & ask for the survey details of the points in question, then they change & say your answers did not satisfy our criteria, so which is it? I then ask for their proof as to how their criteria was never satisfied, they NEVER answer just mark the query as solved, then ignore all future contact. They deduct what they want when they want, unethical fraudsters
They do what they want when they want & will always ignored you no matter the query, my advice don't ever sign up for this site. Customer care is never ever considered. AVOID at all costs

Date of experience: February 28, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Neal,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Canada
1 review
0 helpful votes
Follow Lorna P.
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I often do surveys from Lifepoints while sipping coffee. It makes sense that I use their wonderful rewards to buy Starbucks cards. If you don't like coffee there are other rewards.

Date of experience: February 23, 2021
Priscilla F. LifePoints Rep
over a year old

We are very grateful for your kind words, Lorna. Thanks for sharing your review with us and the LifePoints community.

Kind regards,
The LifePoints Team

GB
1 review
4 helpful votes
Follow Sig S.
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100% Scam
June 24, 2019

100% a SCAM
Iv earned up to £30 cash, iv split this up in, £10 paypall £10 google voucher and £5 starbucks voucher
Iv waited over the 10 business working days and still zip, i have contacted there CC by the chat box and they just say they forwarded it to some department

DATA BREACH!
This week i have has 2 called with people calling me by my x army name! There has only been 1 document in the past 15 years with that name and thats on this pc and iv only installed the MC+ this year on this pc that info is not out there so im 100% its come from life-point and there software MC+

So to summarise

NO PAY OUT
DATA BREACH
AND THEY OPEN DOCUMENTS WITH IN YOUR PC and EXTRACT SENSITIVE INFORMATION WITH OUT PERMISSION!

See pic for statement of lifepoint and my paypall weirs there been no incoming cash

As you can see no incoming cash from lifepoints at all
Tryed to cash out 2,645 points
First order on the 11/06/19 is a order for £10 to my paypall
Second order is £10 google card
3d order is Starbucks voucher

I DIDNT GET ANY OF THEM!
Date of experience: June 24, 2019
Priscilla F. LifePoints Rep
over a year old

Hello S.,

At LifePoints we are strongly committed to protecting the privacy and personal information of our members. We take great precautions to secure all the information you share with us. This means your personal data will never be revealed, shared, sold or traded with third-parties without your permission.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW', we can escalate your ticket with our customer service team who can address your queries as a priority.

We hope that we can welcome you back to the LifePoints Community soon and you receive your earned rewards soon.

Kind regards,
Ben

India
1 review
0 helpful votes
Follow Nilufar H.
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Lifepoints is one of the best survey sites I've come across, very happy to be a part of this community. It's genuine and gives fun surveys... Also the reward system is quite easy to understand.

Date of experience: June 28, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Nilufar! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

David E.
GB
1 review
0 helpful votes
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lifepoints
August 10, 2019

i recommend to everyone who is interested in doing surveys to try life points. the surveys are clear and concise and the rewards are extremely generous.

Date of experience: August 8, 2019
Priscilla F. LifePoints Rep
over a year old

Hello David,

We are very grateful for your kind words.

Thanks for sharing your review with us and the LifePoints community.

Kind regards,
Ben

Massachusetts
1 review
4 helpful votes
Follow Carmine G.
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I was a member of life points back for years back when it was known as 'My Survey' 6 months ago they locked my account. When I inquired about it they said they would look into it but they have yet to provide me with an explanation. They said I could provide information to appeal but never explained why so I don't know what I could have done. I had over 5,000 points stores and lost it all. BE CAREFUL OF YOU JOIN. THEY MIGHT DO THE SAME TO YOU!

Date of experience: January 12, 2024
Priscilla F. LifePoints Rep
over a year old

Hello Carmine,

Thank you for sharing your experience here. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients.
This is not something that we do without a reason and if our Terms & Conditions were broken, that is why your account was terminated.

The LifePoints Team

GB
2 reviews
1 helpful vote
Follow Sara T.
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Lifepoints
August 23, 2019

I have never had any problems with them. I find them a lot easier than my survey was. Most of the surveys I get if you do not succeed you still get 2 points.

Date of experience: August 20, 2019
Illinois
1 review
0 helpful votes
Follow Joe M.
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LifePoints
August 29, 2019

LifePoints is a great place to take survey and earn things. I have been a member for some time too. Its a way one can share their ideas, opinions and experience about various things.

Date of experience: August 25, 2019
Australia
1 review
5 helpful votes
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What a joke
July 29, 2016

Gives two surveys to complete then sends surveys which arent compatible with device or some other generated excuse dont wadte your time on this scam $#*!

Date of experience: July 29, 2016
Michigan
5 reviews
0 helpful votes
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Awesome!
December 12, 2018

Been doing surveys w them for a while! No scams no nothing! Never been hacked or taken over! Honest and trustworthy! Just cashed out $150 on my PayPal acct!
Thanks GTM!

Date of experience: December 12, 2018
Ohio
1 review
0 helpful votes
Follow Holly s.
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Well i was with Lifepoihts for quite a few months and was pleased that i made more points then woth other survey sites. Only around a $10 gift card a month average the only issue i didnt like was waiting a week to get your digital reward after cashing out. Then when i had racked up enough points to cash out finally for a $25 gift card abruptley i got an error message saying i.my accoubt had been closed. Took 2 weeks for some idiot frim their customer service to get back to me to just say my account was closed do to my survey responses. Also i was being bombarded with telemarketer phone calls ever since i joined this site. It looks like they sell your info let you take surveys for a little while then cancel your account before you can cash out points. Very shady company i hope they are closed down soon.

Date of experience: March 12, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Holly,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

New York
1 review
0 helpful votes
Follow Valarie N.
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Top survey site
September 4, 2019

Frequent surveys with excellent, frequent rewards that can be paid out in multiple ways. Of all of the survey/rewards programs I have tried, Lifepoints has been the most beneficial.

Date of experience: August 30, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Valarie,

Thank you for the great review!

We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.

Kind regards

Ben

North Carolina
1 review
0 helpful votes
Follow Hazeleen B.
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The website is easy to use; and I like the variety of giftcards. It would be nice if the website would also have Walmart or Food Lion giftcards; but if not then they are still good.

Date of experience: August 12, 2019
Texas
3 reviews
3 helpful votes
Follow Keith N.
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When the site and app work correctly, its a decent place to take a survey and earn point. But I continuously had problems with the website and app both locking up or having issues loading. They stop responding to the point I have to shut down, wait a few minutes and try again. My internet connection is not the issue as I have access to two different providers and the issue happens on both. Can't be the browser I'm using, consider the issue happens on both a browser and their app. One day I tried to load their webpage and got a bad gateway error so obviously they have occasional server problems. Most survey sites will get you a payout at either 500 ($5) or 1000 ($10) but for whatever dumb reason LP is different and you need more. In addition I really believe there is a limit to how many surveys you can do a day, as last night I was 50 pts shy of a payout and from 5-6p it kept saying no surveys, with no indication anywhere of any kind of limit, and then this morning I logged into it and I had 10 waiting for me to try. There were some surveys also that said I'd get a certain payout but when I was done, they only gave half of that. This maybe a legit place to do surveys but at the same time they do things that make me question their ethics and their ability to truly run a legit site... maybe get yourself a better site provider so your site and app don't just lock up because of connection it's or just crash altogether, and while you're at it, be transparent (if you say I'm gonna get 100 pts for completing then give me 100 pts, not 50). If things can be fixed and improved I'd be ok with taking surveys here

Date of experience: May 13, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Keith,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Illinois
15 reviews
61 helpful votes
Follow Sweet P.
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Mysurvey has turned into a scam site! You will complete a week long survey with various profile surveys and after you finally submit it will go to error. Then you will spend even more time messaging costumer service and they will copy paste messages and mark it as solved even though Its not! Do not waste your time with this site because I have worked for them for free plenty of times because this has happened before with the week diaries and surveys. They write you off saying it will take 6 weeks to look into it and if you don't get credit we will not have an explanation wtf?! SCAM. MEANWHILE other sites would literally just give you the daMN 400 pts so you could finally cash out for a dare I say it actual reward! Do not sign up for this ratchet scam site or do so if you want to waste time with supposed costumer service and work for free. It's a shame because it used to be a stand up company until it changed owner. I more then second everyone that's shared my exact experience it's not just my situation it's how it is for everyone here it goes to error after you submit to avoid getting any credit that you completed and worked for. Disgusted with this site!

Date of experience: February 23, 2017
Ohio
8 reviews
58 helpful votes
Follow Thelma T.
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DO NOT sign up with this company. They lie about the time it takes to complete the surveys, usually about DOUBLE the time! Some seem like they will never end! They ask you a series of questions and you think your taking the survey due to the amount of time spent, the it just suddenly ends for no reason and your given a lousy 1 point for some sweepstake drawing that won't occur for months and obviously has thousands of entrants into it and doles out about 8 small prizes! Seriously. I've spent 2 hours doing surveys only to never receive credit for my time and no valid response when contacting them. One survey prompted me to allow them webcam use of me while watching an ad. I select NO, then it takes me to another page again encouraging me to select the webcam option and offering 250 bonus points for doing this. I hesitantly elect to do it, as I want to get to a reward level asap so I can stop be done. Of course, they lied and failed to credit me the 250 bonus points! No response when I asked where my promised points were. This company is awful, they are using people and lying. I plan to report them to the BBB. If you want to waste your time, then sure join, otherwise RUN!

Date of experience: September 10, 2014
GB
1 review
1 helpful vote
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I used this platform for 4 months on a daily basis, and I found that Lifepoints had insightful and interesting surveys to complete. I like to provide feedback so this platform was allowing me to do that whilst giving me rewards. After changing my e-mail, and submitting the first request for Paypal payment instead of Amazon voucher, I was straight away de-activated, with zero reason provided. I use 5 other platforms and have done this for over 6 years with zero issues, so I find this baffling that they de-activated me. Not sure why they just closed my account and removed my £10 worth of points, but looks like if you change your e-mail and start requesting a cash payment instead of Amazon voucher, they just cut you off. I would be really happy to regain access to my account and carry on with Amazon vouchers. I already checked the Help section of the website ("Why-was-I-disabled-from-LifePoints") and I am very disappointed that I was de-activated as it has never happened with any other platforms.
Monikaebaytrading

Date of experience: October 7, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Monika,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
0 helpful votes
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A good survey site
November 13, 2020

Life points was until very recently a great site to be a member of, for the mature members the recent Twitteriseing has not been helpful, hopefully they will revert to the old system

Date of experience: November 12, 2020
Priscilla F. LifePoints Rep
over a year old

Thank you for your review and feedback, Catherine! Your feedback helps us get better.

Kind regards,
The LifePoints Team

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87