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LifePoints

How would you rate LifePoints?
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New York
2 reviews
12 helpful votes
Follow lee D.
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AVOID!
July 16, 2014

AVOID! Dishonest. Spend 30 minutes and get disqualified only to receive a worthless sweepstakes entry. Does not respond to emails, and if they do, responses make no sense.

Date of experience: July 15, 2014
Missouri
1 review
3 helpful votes
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I completed multiple surveys, spent at least 15 hours, gaining over 1300 points, and in the middle of a survey, LifePoints kicked me out and then cancelled my account so I couldn't get back in. I did nothing wrong...I was literally taking a survey and they booted me out in the middle of it and cancelled my account. I submitted multiple customer service requests asking why I was kicked out and why they won't allow me to at least convert the points already earned, over to a gift card. They literally kicked me out and wouldn't allow me in to claim the points already earned. They will not provide a resolution and stole the points from me. I received $0. LifePoints is a SCAM.

Date of experience: October 18, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Heidi,

We can assure you LifePoints Panel is not a scam and we'd hope the thousands of people sharing their positive experience with us would be a testimony of this. If your account was inactivated it was due to a violation of our Terms & Conditions.

Please raise a new ticket with our help centre quoting ‘SITEREVIEW-TP’ and we will do our best to offer you the best support possible.

Kind regards,
The LifePoints Team

Australia
1 review
9 helpful votes
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I recently joined my survey with promises of rewards given for each survey taken. I spent 2 hours joining up with all personal details, filled out many lifestyle surveys (unrewarded) which afterwards I awaited my next survey to complete to start receiving rewards. The next day I was blocked from my account and could not access anything. When I contacted them to see what the problem was I was sent an automated email again and again saying:
'Our system recognised a problem with your account information and for this reason it is no longer active. This is due to the data provided by you in the registration process not being in line with our panel membership terms and conditions. We are afraid that, according to our privacy policy, we cannot disclose any further information about our operational procedures'

I again contacted My Survey another way and was given no explanation or help whatsoever and have not heard back. This is obviously a huge scam to collect personal information, I'm disgusted this site is allowed to exist.

Date of experience: May 26, 2017
Indiana
1 review
2 helpful votes
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Good company
September 23, 2019

This company has good surveys if you are willing to look for them and follow directions
No issues but a while to hit the good rewards but that is with most survey sites

Date of experience: September 20, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Jeanine,

Thank you very much for such great review!

We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

GB
1 review
0 helpful votes
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Keep it going
August 13, 2019

Enjoyable and easy to complete surveys with the rewards quite good a large variety ft topics are covered. I look forward each day to receiving my surveys.

Date of experience: August 10, 2019
Priscilla F. LifePoints Rep
over a year old

Thank you for your kind words, Malcom!

We're so glad your experience with LifePoints went so smoothly.

We’d love to continue providing great service to awesome members like you.

Kind regards,

Ben

Texas
2 reviews
1 helpful vote
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This site is really fun!
September 8, 2019

This survey site is really easy to do surveys for & has a great time frame in which
To get them done. So I always have a lot of opportunities to earn points.

Date of experience: September 3, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Tracie,

Thank you very much for such great review!

We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

Connecticut
1 review
0 helpful votes
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Best of the best
August 28, 2019

Life Points is one of my favorites! But they always have surveys for me. Their rewards are excellent. I would recommend this site to whoever is looking for a great all around site!

Date of experience: August 23, 2019
Massachusetts
1 review
5 helpful votes
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Scam!
June 7, 2019

Yeah they give you lifepoints for completing each survey but most of the time they kick you out when you are almost done with the survey (98% done with the survey) and you get nothing. Sometimes they promise you like extra 250 lifepoints If you agreed to be filmed while watching advertisement but you only get the corresponding points for completing the survey not the PROMISED extra lifepoints! Scam as its finest!

Date of experience: June 7, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Christy,

We're sorry that you haven't had a positive experience with LifePoints.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Ohio
2 reviews
2 helpful votes
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Lifepoints throttles you
March 4, 2024
Updated review

I used to love lifepoints. I was able to cadhout with them everyday at either $5 or $10 now it takes over a week to get enough points to get $5. The closer you get to cashing out the less surveys you get.
And when you try to cashout you cant. It never loads. It stays stuck on the loading screen.

Date of experience: March 4, 2024
Priscilla F. LifePoints Rep
over a year old

Hi Gary,

We work hard to give you the best support. Sorry we missed the mark this time. Please submit a new Help Desk ticket so we can take a closer look and try to make things right!

The LifePoints Team


They throttle you when you cash out.
February 11, 2024
Previous review

They have throttled me when I cashed out. I was getting about 10+ surveys a day and cashing out daily now I'm lucky to receive one survey each day since I cashed out last week. Prior to this I took a lengthy survey and the survey was broken and I lost points and wasted my time on the survey and when I contacted them about this survey they told me that thr broken survey was a security feature and that it timed out. But I am at a loss as to how or why ta survey that's broken I'd a security feature. They gave me that bogus answer then denied giving me my points.

Date of experience: February 11, 2024
GB
1 review
1 helpful vote
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So, I was quite happily carrying out surveys and got to the point of having a reward worth claiming and BOOM - they cancelled my membership with no warning. I asked them why and all they would tell me was that I had "violated their rules". I looked and could see no reason that I could possibly have done so.
This is just a con. BEWARE - DO NOT WASTE YOUR TIME

Date of experience: April 5, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Nick,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Tennessee
1 review
1 helpful vote
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LifePoints Surveys
September 5, 2019

One of the best survey panels I have ever used. Their surveys are well laid out and easy to do and the rewards are excellent. I've been with them for many years and never had any problems.

Date of experience: September 1, 2019
Priscilla F. LifePoints Rep
over a year old

Thank you for your kind words, Lisa!

We're so glad your experience with LifePoints went so smoothly.

We’d love to continue providing great service to awesome members like you.

Kind regards,

Ben

Oklahoma
2 reviews
0 helpful votes
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Lifepoints is legit
August 28, 2019

Constantly adding new relevant surveys. They don't make you spend a long time in a survey and then disqualify you, which is great. I've been able to redeem quite a few times.

Date of experience: August 23, 2019
Illinois
1 review
2 helpful votes
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Stay away
May 12, 2020

I use to do alot of surveys with mysurvey and they merged with lifepoints stay away not worth your time they will have u take lomg surveys you will get the pointsand then to find put a couple days later they rake your points away and say cause you didn't qualify or the answers they didn't like yet you spent over 20 min on them they got all your answers and then steal your points they should be shut down there customer service does absolutely nothing for you this site is horrible it's a a shame that mysurvey collided with them my next move is to contact Bibb these people need to be shut down

Date of experience: May 8, 2020
Priscilla F. LifePoints Rep
over a year old

Hi Michele

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.

We hope that we can hear from you soon.

Kind regards,
Ben

Australia
1 review
3 helpful votes
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I have tried unsuccessfully to get my computer to recognize lifepoints web address, so I can do the surveys, but I keep trying.

My lightspeed points should have carried over. Where are they? PLEASE TELL ME!

Date of experience: October 12, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Leith,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

GB
1 review
1 helpful vote
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Con artists
July 17, 2018

This company is a joke if you sign up to these con artists dont ever expect to get paid. They are more than happy to give you surveys but you will be doing them for free

Date of experience: July 17, 2018
Florida
1 review
1 helpful vote
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Benjamin B. I did want to you told me to-do. Now they say rewards and point was violated. As I SAID BEFORE I ask about points, and I CASH OUT BACK-TO-BACK. SCAM SCAM SCAM. I let my point build up, so I CAN HAVE MORE MONEY TO CLAIM. IF YOUR COMPANY DON'T LIKE THAT. THATS YA'LL PROBLEMS.

Date of experience: June 30, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Orlene,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team


Close account
June 16, 2022
Previous review

My account was close in April or May and points, and a cash reward was taken from me. They said that they find an over whelming evident in my account. I ask for proof, they will not show me, also said that I had more than one account. I know ask them about 1500 point for dairy study and 580 points that my son did for dairy study. I would like to know what evident they have.

Date of experience: June 16, 2022
India
1 review
0 helpful votes
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Great
May 3, 2020

This site is so useful to earn in free time. They have great surveys for earning opportunity and most importantly they provide great customer care service to Queries. I loved it.

Date of experience: May 3, 2020
Priscilla F. LifePoints Rep
over a year old

Hello Roman,
Thank you so much for your feedback.
We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards
Ben

GB
2 reviews
0 helpful votes
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New member in 2019 and must say the interface is great and receive regular and varied surveys. Happy too that I am being finacially rewarded in a timely manner, as pictured.

Date of experience: August 21, 2019
Indiana
1 review
0 helpful votes
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The site is ok
August 30, 2019

Life Points is ok. The points are kinda low and it takes a lot to turn them in I have to say Global Test Market was better. Why do we never get to test products

Date of experience: August 26, 2019
Washington
3 reviews
33 helpful votes
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SCAMMED
July 9, 2018

I've been completing surveys for DAYS and they are only recording some of them and then not giving me points for the vast majority of them. They OWE ME 400 points or more for surveys that I successfully completed. Also instead of giving me points this was ANOTHER issue not involving the missing 400 points. Instead of giving me points like it says that it WILL DO, they give me sweeps instead! If I wanted sweeps I would complete those surveys instead! They claim that you earn "points" but they either don't give you them at all, or they convert them to sweeps when they say they are points! ZERO dollars made

Date of experience: July 9, 2018
Priscilla F. LifePoints Rep
over a year old

Hello Chris,

We're sorry that you have been experiencing technical issues with the platform.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87