website thubmnail of letgo
How would you rate letgo?
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California
1 review
6 helpful votes
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ChatBots
August 3, 2017

I am pretty certain 99% of the people who ask if the item is still available are actually bots. Seller beware =D

Date of experience: August 3, 2017
Ohio
1 review
2 helpful votes
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Don't waste your time!
October 31, 2018

People will say "I'm interested" when all they want is for someone to send a message to them. Don't waste your time!

Date of experience: October 31, 2018
California
1 review
8 helpful votes
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And rental that will leave you penniless and homeless this site really sucks it has a lot of bugs go figure

Date of experience: March 9, 2019
New Mexico
1 review
3 helpful votes
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Anthony 505
July 24, 2017

They don't have a zero or I'll put it this site sucks I will never sell anything on this website again

Date of experience: July 24, 2017
Washington
4 reviews
5 helpful votes
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Letgo is a bust!
November 13, 2018

Like the others mentioned, nothing but buyers saying they're interested but once you reply... ghost. I'm about to delete my account!

Date of experience: November 13, 2018
Alabama
1 review
4 helpful votes
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I was just on letgo and using the site/app to buy a nintendo 3ds. I found a couple of hits and contacted them, just to get a kid (chaporoned by his mother) selling me a broken 3ds. Pre-sale, everyrhing was fine and he even listed the product in "awesome working condition." Of course, let go barely neess product description so I didnt find that out until I chatted with the user. After lying to me in chat about the integrity of the product, we met up that same day where I paid him $100 cash just to find out a couple hours later the 3ds was broken. It was an obvious break, and well as heavy cosmetic scuffing, showing that this kid didnt give a f*** and just wanted to sell his $#*!. Now, as I'm in the process of trying to contact him and get my money back, he wont answer. For all I know, since that was the only product he listed, he deleted the app/ signed out of the site and doesn't need to even bother. On top of that, there's no one that I can contact in our thats a party of letgo to fix this problem. I literally have to wait for this user to (hopefully) respond and see if he's willing to fox his mistake or not

Date of experience: April 10, 2017
Missouri
1 review
4 helpful votes
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Waste of time
July 21, 2017

I continually get chats, and or offers, after I respond, nothing! Why do they bother you? Fun? I think it's more of a sight for the bored.

Date of experience: July 21, 2017
North Carolina
1 review
0 helpful votes
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Annoying
March 31, 2017

Wanted to give them one star just for their annoying advertising! Ads are longer than any other companies and no way to opt out or stop them.

Date of experience: March 31, 2017
Illinois
1 review
2 helpful votes
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Crappy app and service
January 4, 2017

The app is hard to use and it will not let you manage your location or data. Tech support doesn't respond to your needs.
Waste of time

Date of experience: January 4, 2017
Canada
1 review
1 helpful vote
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Perfect App!
May 6, 2017

User friendly app way better than kijiji and i actually sold and bought few items using it. You may find scammers but simply you can block them

Date of experience: May 5, 2017
Florida
5 reviews
13 helpful votes
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No support
October 9, 2016

I was surprised to see so many items for sale in my area. BUT be careful if the price is to good to true it probably is not. I found way to many bogus auto and trucks that were priced thousands of dollars lower then they should be. I tried to reach the sellers but never received one. I did get a response once that said the SUV I enquired about was removed with a comment about removal for i think suspicious activity. I found a lot of items that were good deals. Out of 14 items i tried to buy only 2 responded and i did purchase those 2 items a small freezer and a shop vac. Both were not great buys but they were not over priced either. All of the other items i tried to buy i left several chat messages but never received a response. On the 3rd day i tried to chat with a few sellers about there items for sale and was unable to log in. It kept telling me that i was not connected to the internet and then would not stop trying to connect for over an hour on 2 tries then on the 3rd try when it started again i just shut my phone off and back on to stop it. I even tried to uninstall and then reinstall the Letgo app but it still did not work. If they ever get it fixed and keep the scammers out i would shop on it but they do not have anyone to police it while it is still free. Please spend the money your using on commercials to fix the app and also stop the scammers. I would like to come back and try to buy and possibly sell items in a few weeks so please fix the problems. I hope my suggestions are put to good use.

Date of experience: October 9, 2016
Tennessee
1 review
0 helpful votes
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AWFUL SITE
March 14, 2018

SPENT HOURS POSTING STUFF JUST TO HAVE IT KICKED BACK OUT. DONT WASTE YOUR TIME HERE. DOES NOT PUT STUFF IN THE RIGHT AREA WHEN POSTING. HARD TO BEAT CRAIGSLIST EASY LISTINGS.

Date of experience: March 14, 2018
Maine
1 review
2 helpful votes
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Bans items already posted on other account ads in same geographical area. I E: Maine. You can place same ad in NY and it's not touched.

Date of experience: December 13, 2018
Ohio
1 review
5 helpful votes
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Scam
December 17, 2016

Just joined posted 3 items 10 minutes later 15 messages all at the same time. All is it available answered all of them now no response

Date of experience: December 17, 2016
Washington
1 review
3 helpful votes
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Awful App
April 22, 2017

I have to agree with everyone else. The people who express 'interest' probably work for Letgo. I am removing the app tonight and using CL instead.

Date of experience: April 22, 2017
Washington
1 review
2 helpful votes
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Waste of time
March 18, 2018

No support system from Let Go... Also dealing with tire kickers that have no intention of buying anything.

Date of experience: March 18, 2018
Florida
1 review
2 helpful votes
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LetGo is Craigs List bastard cousin! Most of the people that are selling items are hooked on Opioids.

Date of experience: November 18, 2017
Pennsylvania
1 review
1 helpful vote
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Upsetting!
April 9, 2017

Letgo PLEASE!, PLEASE! Put back all my Fati ma Azam word's in all my items.It's extremely frustrating to me to see the WRONG INFO + WRING PRICE or NO PRICE.IVE HAD THIS PRIBLEMO 4 QUUTE AWHILE I KNOW MY PRIDUCTS BETTER THAN U SI PLEASE PUT MY WORD'S +MY PRICE BACK ON +UN FUTURE PLEASE STOP! CHANGING MY WORD'S! Ty! NOW. Kindly, Fati ma Azam

Date of experience: April 9, 2017
Florida
1 review
2 helpful votes
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Hundreds of hits, not many sales, people tend to your waste your time. I have a flea market stand, direct them to me, and nothing.

Date of experience: January 19, 2018
New Jersey
1 review
4 helpful votes
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Scammers and criminals
February 2, 2018

Nothing but people wanting everything for nothing. When they don't get it, they cuss you out. Appears to be a site full of "hot" items.

Date of experience: February 2, 2018

Overview

letgo has a rating of 1.8 stars from 839 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with letgo most frequently mention customer service, many people and phone number. letgo ranks 177th among Auction sites.

service
21
value
19
shipping
15
returns
15
quality
14
+15