Overview
Lensabl has a rating of 3.7 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.
Instant Feedback
Horrible! Can't use them... distance and mid range are too strong... not progressive
Wow... incredible lens and quality. I'm sending my other pair out next week!
Thanks
The whole process was pretty easy and went smoothly.
Great experience. Hassle free ordering. Glasses were perfect.
Fantastic customer service and fast turn around with my wonderful new lenses.
The glasses I sent in were returned with perfect lenses.
Everything went to plan, thanks for the great service
Everything went as expected. Will definitely be back.
They made my old frames new again! Thanks so much for excellent service!
Just as described. Very cute……………………………………………………….
Took a little longer than expected but was worth the wait
User-friendly process online. Gasses arrived in a timely fashion.
They did a great job on fitted my old frames with brand new lenses
Had to be remade, but did not get notified. Took almost a month
I was unsure whether to buy them online, but this company is legit. Thank you!
Hi, Lee!
You're very welcome! We're delighted to hear that you had a positive experience and that your lenses turned out perfectly. Lensabl strives to provide quality products and excellent service, and we're pleased to have met your expectations. If you ever need any further assistance with your eyewear or have more questions in the future, don't hesitate to reach out. We're here to help. Enjoy your clear vision!
Ordered over a month and still no sign of the order.
Hi, Sean!
We apologize for the extended delay you've experienced with your order. This is not the level of service we aim to provide, and we understand your frustration. Shipping and order processing times can sometimes be affected by various factors, and we regret that you've had to wait longer than expected.
To address your concerns and provide you with a resolution, we recommend contacting our customer support team. They will be able to investigate the status of your order and provide you with the necessary information or assistance.
Your satisfaction is important to us, and we appreciate your patience as we work to resolve this issue for you.
My new lenses are great. Very easy to do this and good price.
I had a nice pair of Sunglasses that need new lens. Great job and service!
Upgrade your vision today at lensabl.com
- Visit Website
- Chicago, Illinois
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Bob!
We apologize for the delay and any inconvenience you've experienced with your order. At Lensabl, we aim to provide the best service possible, and we're sorry to hear about the issues you've encountered. Your feedback is valuable to us, and we will work to improve our processes.
If you have any further questions or need assistance with your order, please don't hesitate to contact us at:
Lensabl Customer Support
Phone: 1-888-217-8644
Email: support@lensabl.com