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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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Easiest way to get prescription sunglasses. Affordable, comfortable and good quality. I'll be back for more prescription sunglasses in the future.
Everything went smoothly.
The order arrived in timeframe described.
Only odd thing was that I did not get an email stating my order was shipped. It just arrived one day!
It was easy to order and add in my prescription. When my Goodr glasses arrived I was super excited. They are crisp and clear! Best I've had in a long time and that includes where I normally get my glasses.
This is my second time ordering lenses. Seamless, smooth transaction. Lensabl is top notch. Will definitely be using this service in the future.
I ordered the progressive/bifocal lenses but recieved just readers. Unfortunately I can't use the glasses now.
This was very confusing as my order was held up for missing info for "OCH". Never had this number in my life and my eye dr. did not give me such a reading. I had to go through your help area to get my order processed, and they said this "missing info" would be removed when my frames arrived. It still exists even after I have received my glasses. Very irritating and I do not want to go thru that hassle again so I am trying another vendor. Who thought that was a good idea? Everything else was fine.
Excellent quality and good service I've been using this website for years I really suggest
Over all the price was not much lower than my FSA store. I thought the pricing would have been better since the goodr frames are so well pricedx
Everything was good great customer service and the shipping didn't take long at all
I'm very impressed with the quality of your lenses and even more impressed by the fact that you contacted me to say that you rejected the quality of the initial lenses you made for me and made a second set in order to make sure I got good quality lenses. I have had trouble getting good lenses from my optometrist in the past. I will definitely be ordering again from Lensabl.
Perfect lenses with properly placed bifocals. Absolutely love love Lensabl replacement lenses.
I've been shopping here for the last few years and absolutely love the quality of the lenses and glasses. Thank you. Keep up the good work..
Very good and quick, process is easy enough๐๐๐๐๐๐๐
This is not my first order from this website and while I appreciate the convenience of the whole process and quality of lenses, I have one complaint. When I send my frames to get new lenses they sat on my face absolutely right and felt comfortable. When the glasses returned with the new lenses the frame was misaligned (crooked). I could fix it myself but I wish the frames were checked before being sent back. I assume it happened at some point during lens work.
I had custom tint prescription lenses (match the current lens) type of order and I am absolutely happy with the result.
It takes lang time but the result is nice, ๐ this is the second time I make it here
The result is great as the price as well but it was risk to deal online with unknown store, even no phone to call and not live chat, and the respond for my questions via e-mail takes toooooo much time to respond
Any way, I am happy with the result
Thanks
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Used my old prescription for the lenses. I update it on the system.
I had two pairs of glasses I wanted to get prescription lenses added to, a Gucci and a Cartier. I sent the Cartier in first and I was very happy so then I did the other pair. Honestly the quality was better than I got through my Optometrist. Anyways I would definitely suggest this service to my friends,
I recently purchased a pair of lenses from your company. While the shipping process was smooth and efficient, I'm not entirely satisfied with the final product. I have worn glasses for many years, but these lenses don't seem to be working well for me.
Specifically, it feels like the lenses might not have been cut correctly, or perhaps the focal point isn't in the right spot. They don't seem to match the comfort and clarity of my previous pairs of glasses.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!