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LensablReviews 6,217

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Easy peasy
June 23, 2024

Easiest way to get prescription sunglasses. Affordable, comfortable and good quality. I'll be back for more prescription sunglasses in the future.

Date of experience: June 13, 2024
New Jersey
1 review
0 helpful votes
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Easy and timely
June 23, 2024

Everything went smoothly.
The order arrived in timeframe described.
Only odd thing was that I did not get an email stating my order was shipped. It just arrived one day!

Date of experience: June 13, 2024
Minnesota
1 review
0 helpful votes
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It was easy to order and add in my prescription. When my Goodr glasses arrived I was super excited. They are crisp and clear! Best I've had in a long time and that includes where I normally get my glasses.

Date of experience: June 12, 2024
Idaho
1 review
0 helpful votes
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Great service!
June 21, 2024

This is my second time ordering lenses. Seamless, smooth transaction. Lensabl is top notch. Will definitely be using this service in the future.

Date of experience: June 11, 2024
Illinois
1 review
0 helpful votes
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I ordered the progressive/bifocal lenses but recieved just readers. Unfortunately I can't use the glasses now.

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Get rid of OCH
June 20, 2024

This was very confusing as my order was held up for missing info for "OCH". Never had this number in my life and my eye dr. did not give me such a reading. I had to go through your help area to get my order processed, and they said this "missing info" would be removed when my frames arrived. It still exists even after I have received my glasses. Very irritating and I do not want to go thru that hassle again so I am trying another vendor. Who thought that was a good idea? Everything else was fine.

Date of experience: June 10, 2024
New York
1 review
0 helpful votes
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Best website to get your glasses
June 20, 2024

Excellent quality and good service I've been using this website for years I really suggest

Date of experience: June 10, 2024
Pennsylvania
3 reviews
0 helpful votes
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Great glasses slow shipping
June 18, 2024

Over all the price was not much lower than my FSA store. I thought the pricing would have been better since the goodr frames are so well pricedx

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Excellent
June 17, 2024

Everything was good great customer service and the shipping didn't take long at all

Date of experience: June 7, 2024
GB
1 review
0 helpful votes
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Great quality of lenses!
June 17, 2024

I'm very impressed with the quality of your lenses and even more impressed by the fact that you contacted me to say that you rejected the quality of the initial lenses you made for me and made a second set in order to make sure I got good quality lenses. I have had trouble getting good lenses from my optometrist in the past. I will definitely be ordering again from Lensabl.

Date of experience: June 7, 2024
Tennessee
1 review
0 helpful votes
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Perfect
June 15, 2024

Perfect lenses with properly placed bifocals. Absolutely love love Lensabl replacement lenses.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Very satisfied
June 15, 2024

I've been shopping here for the last few years and absolutely love the quality of the lenses and glasses. Thank you. Keep up the good work..

Date of experience: June 5, 2024
South Carolina
2 reviews
0 helpful votes
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Red lenses
June 15, 2024

Very good and quick, process is easy enough๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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The frame arrived back a little misaligned
June 14, 2024
Updated review

This is not my first order from this website and while I appreciate the convenience of the whole process and quality of lenses, I have one complaint. When I send my frames to get new lenses they sat on my face absolutely right and felt comfortable. When the glasses returned with the new lenses the frame was misaligned (crooked). I could fix it myself but I wish the frames were checked before being sent back. I assume it happened at some point during lens work.

Date of experience: June 4, 2024

Nice and quick service
March 13, 2023
Previous review

I had custom tint prescription lenses (match the current lens) type of order and I am absolutely happy with the result.

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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Thank you.
June 14, 2024
Updated review

It takes lang time but the result is nice, ๐Ÿ™ this is the second time I make it here

Date of experience: June 4, 2024

I would give 5 stars for the result only
June 10, 2021
Previous review

The result is great as the price as well but it was risk to deal online with unknown store, even no phone to call and not live chat, and the respond for my questions via e-mail takes toooooo much time to respond
Any way, I am happy with the result
Thanks

Date of experience: June 10, 2021
Wisconsin
1 review
0 helpful votes
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June 14, 2024

...

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Used my old prescription for the lenses. I update it on the system.

Date of experience: June 4, 2024
Colorado
1 review
0 helpful votes
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Lensobl is a very good service.
June 14, 2024

I had two pairs of glasses I wanted to get prescription lenses added to, a Gucci and a Cartier. I sent the Cartier in first and I was very happy so then I did the other pair. Honestly the quality was better than I got through my Optometrist. Anyways I would definitely suggest this service to my friends,

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I recently purchased a pair of lenses from your company. While the shipping process was smooth and efficient, I'm not entirely satisfied with the final product. I have worn glasses for many years, but these lenses don't seem to be working well for me.

Specifically, it feels like the lenses might not have been cut correctly, or perhaps the focal point isn't in the right spot. They don't seem to match the comfort and clarity of my previous pairs of glasses.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Their service was very good. My new lenses are just what I ordered. A bit pricey though.

Date of experience: June 3, 2024