LensablReviews 6,217

I ordered 4 pairs of glasses on 10/1. As of 10/21, I have received 3 of them, one of which isn't what I ordered. I called, many times, but no human, only direct voice mail. I've "chatted" on their website to try to find solutions for why I had not received my orders yet. After 3 times, on 3 separate days, I chatted with someone who told me one of the 4 pairs was delayed because of the manufacturer error. I could go on about this experience, but you get the point.

There was some strange behavior on the website when I placed my order, and single view lenses were ordered even though my RX showed progressives. When I received my glasses, not even the single view was right. There was no consideration that I've ordered from Lensabl twice before. I have to pay a restocking fee, sent the glasses back and have heard nothing from them since. Went it one of their competitors and am very happy with their products and service.

With a prescription in hand I wanted to replace the lenses in my favorite frames. Lensabl made that quick and easy with their web service. The price paid for good quality lenses with blue light filter was literally hundreds of dollars less than my eye doctor quoted. The whole process too just over a week from me completing the order and mailing in my frames to receiving them back with new lenses. Great experience, great price. I'm sold.

I have these special frames that came with lenses that aren't very good. The blue light tint is too yellow and, worse of all, they are hyper reflective (I could always see my own eye reflected on the lenses). The frames are unique, though, so I wanted to keep the frames but get good lenses. Lensabl to the rescue! The process was very easy and user friendly. The turnaround was quick as well. Best of all, the lenses are excellent. The annoying reflection that plagued my previous lenses is completely gone. The blue light tint is barely noticeable. The price is reasonable as well. They might but be the cheapest but they are absolutely worth it. Highly recommended.

Glasses came back with one screw missing (and the right lens falling out accordingly), and the other screw mismatched to the frames (way too big and the wrong color). Customer service was extremely slow to respond and it took ages to get a proper response with a proposed solution. Send the glasses back and they then took another week and a half at the lab just to replace the two incorrect screws. Absolutely ridiculous experience. Lenses are fine but this was in no way worth the hassle or time.

I'll admit I was a little apprehensive about ordering my progressive lenses through the internet and mail. There's so many variables that I thought this can't work. But much to my surprise, I was happily shocked that they came back pretty perfect! They've gained a customer for life. I am recommending that my family and friends do the same. It's amazing how much money you can save and you get a quality product. I plan on buying more fun frames and sending them for lenses. I can have different glasses for my every mood. Thank you for making lenses affordable for progressive lense wearers like myself!