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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Lensabl not only helped me save well over $100.00 on my progressive lenses but completed the job perfectly! There was a bit of a wait to get my glasses back, but with COVID upticks in cases happening right now, I can understand how a business like this is probably swamped. I will definitely be ordering my glasses from this company going forward because the quality of work is excellent for the money spent.
The lenses work great in my existing frame. I'm very pleased and will recommend you to my friends and family. I will perhaps get another pair done the results are so good. Many thanks!
For years, I've worn progressives with very mixed results. I adore good frames but the lenses didn't always make me happy. Just got my first pair of new lenses from Lensabl and I'm thrilled! I want to redo all of my frames! I can actually see. Everything!
I still haven't received my shades. They said it got rejected and will be sent out in 3 days. Its been over a week and still didn't get an update.
Everything was great until the end. I was excited to find a place to put lenses in my vintage frames! Service was great, questions answered in a timely manner, the website is fantastic, as you can track the progress and ordering is super easy! However, the glasses took a bit longer in the lab than expected. During that time there was a Black Friday Sale. I requested the current promo since my glasses weren't completed and had not been shipped. Suddenly all contact was non-existent. I sent 2 more inquiries w/o a response. I finally received a response after the glasses shipped stating inaccurate reasons for not honoring the promotion. I requested the promo during the promo and while my glasses were still in process according to the site. The representative stated they had already shipped which was not true based on the status on the lensabl website, and later verified by an email from the company when they actually did ship, as well as the tracking account through USPS. I pointed this out and she insisted I was wrong. It's too bad, I was excited about this company in the beginning. Blatant lies are a dealbreaker for me, even if everything else is fantastic.
Your prices were 30% less than Lenscrafters for about the same features in the lenses, Progressives, transition, etc. So I thought I'd give you a try. The biggest problem is the time it takes!
You should add an express service. From the time You received them it took 3 weeks! The quality seems good but I'm not really qualified to analyze them. Because of the time frame I would not do it again unless I have a backup pair to wear while you have my frames.
The lenses are not made anywhere near correctly. Very poor job at quality control. Want a refund.
There are certain medical items that should not be purchased on line.
Find a LICENSED professional and meet face to face for prescription lenses.
I wasn't expecting a a lot from this company, but I was blown away by the quality and service they provided.
I brought new life to my old favorite glasses and couldn't be happier to be wearing them again!
Thank you Lensabl!
Is taking way too long to get my order.
Lensabl doesn't answer emails for days.
Still waiting for my order.
Quick and easy process, new lenses are great, completely satisfied, would use again and recommend to anyone.
Good work i really like the lenses that were sent to me.
The ordering process was simple and intuitive. The wait to get my frames and lenses back was almost 2 months - seems a little long for a clear non-prescriptive lens on standardized Bose Tempo Sport frames. The cost was $172 - again, seems high for non-prescriptive lenses. Unfortunately, the clear lenses distort my vision (unlike the two tinted lenses provided by Bose) and for this reason they are unusable. For these reasons, I would not recommend lensabl for not prescriptive clear lenses for Bose Tempo.
The ordering process was really easy. Good instructions on the website. The price was excellent. My only complaint is that it took WAY longer than the 4-7 business days advertised on the website. My order took almost 3 weeks.
Very happy with Bose Tenor prescription sunglasses. See and hear great! Easy setup. I notice a spare set of lenses included and imagine those are the non prescription lense.
I placed an order just before going out of town. The team accommodated my odd situation by sending the shipping box to an away from home address and the glasses back to the home address. Couldn't be happier with the level of service.
The only reason I didn't give it a 5 is because I am from Canada, and due to the exchange rate it is expensive for Canadians. For US customers, 5 stars. Great custoner service, great quality, great product.
Pro. They did a better job with a picture than my previous store that measured me in person.
Con... selection of styles is quite limited
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members