LensablReviews 6,230

Very happy with my experience. Easy to do, received as expected.

Lensable is consistently remarkable with every aspect of getting my news lenses from start to finish. And of course the lenses are perfect.

I am super impressed with Lensabl and the overall quality of my progressive lenses. It's sometimes not easy to get these just right, and mine are perfect. The transitions are good, peripheral vision is great, and the Tyvex lens is lightweight. My only critical comment is that the other measurements needed are not easy to obtain. I was lucky because I had those on the original prescription for these glasses, and the measurements differed for the right and left eyes. There is no way to account for this with the DIY measurement instructions.

My dad loves them and he wears them non stop. He said the quality is amazing

Great job replacing the frames on an old favorite pair of frames! Love the feel and look.

There was a delay in shipping the box for my frames and another delay in shipping my glasses with the new lenses. Therefore it took an over a month from the date of order to my receiving my glasses. However, I am satisfied with the new glasses and I understand that progressive lenses take longer to make.

My new lenses are great! Nice work. Thank you. My only complaint is that it took a week longer than expected.

Before ordering these replacement lenses, I had sent you my prescription and a description of the glasses (in that they were OnGuard safety glasses). The prescription clearly showed the prism, and knowing that they were safety glasses, it could be assumed that they were Z87 (once you received my frames, the Z87 stamps are visible under a cursory inspection).

Probably 2 or 3 weeks after you received my frames, you informed me that you needed another $20 because you "just noticed" that the prescription included a "prism." Again, you had the prescription BEFORE you even had my frames, so why didn't you see the "prism?" I sent the payment even before I received your "money request." When I DID receive your actual request, I sent the $20 AGAIN (yes, I received a refund of the first $20).

A week or two later, you asked me for another $20 to pay for the Z87 stamp (which I sent almost immediately). Again, you've had the frames for probably a month! You just noticed?

About a week later, you again asked for the $20 for the stamp. When I told you I had already sent it, you wanted a printout of my PayPal transactions (which I sent within minutes).

All these delays could have been eliminated with ONE phone call to a customer service representative.

Also, your "Only send one e-mail" policy is worrisome in that I don't know if "things are moving along," or if you're waiting for something. Perhaps you could/should acknowledge receipt of payments--that way, I would know that you're not "waiting on me."

I had to send my original order back because the specifications were off, but received the corrected pair back quickly and they were perfect. Thank you!

Customer service only occurs by email
One email per day
What could be solved in a 2 min phone call takes over a week
It is a shame because the actual lenses are good

I had lenses placed in Ferragamo frames and gave them to one of my best friends for a housewarming gift. She was speechless because they were so beautiful 😻

These prescription sunglasses have been a game changer for me! They are light and comfy, don't fall off my head when I'm sweating, and look great!

All went well and was smooth! Would like to receive more updates re: progress and tracking information by text or email. Other than that the lenses are great.

Awesome! My prescription was perfect. It took little longer than I thought but overall I'm very satisfied

I ordered my lenses to be polished on the edges. When I received my glasses they were NOT polished.

Supposed to be Gradient lens and they were solid color instead.