Lens.com has a rating of 4.4 stars from 3,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
App was user friendly. Loved the speed of delivery
Ordered my contacts online. Super easy, and received them in 3 days
Always timely! I've been riding from Lens for the past 5 years. Never disappoint.
Everything went smoothly with my two recent orders.
My order was easy to place and arrived in an appropriate time
Very user friendly and fast delivery. Never had any issues with your company.
Easy to use and FAST! Thanks Lens.com for a seamless experience.
Always easy to order, fast verification and great service.
Fast ordering even when prescription needs to be verified by my eye doctor.
Very easy ordering experience, great prices and timely delivery
Very good no problem kinda higher than what I expected
Great experience. Was faster than expected and easy.
Great quality, good price ease to purchase and fast delivery!
Ease of ordering and delivered promptly. Will order again.
Lens.com shipped my items very quickly and I am pleased
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.