Lens.com has a rating of 4.4 stars from 3,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Automatic delivery of my lens were accurate and received in a timely manner. Would recommend.
Fast shipping great price I have been using lens. Com for years
Fast delivery, easy transaction. This was a reorder for me.
The customer service representative was very helpful and quite thorough.
Thank you Lens. Com. My first experience has been great! Was delivered in exactly 7 days as stated.
Arrived earlier than expected just took a while to verify the prescription
Great service, easy process from start to finish. Price is very reasonable
Gas perm lenses delivered quickly. I'll be back. Thank you.
Have not used them yet but great customer service delivered quickly too
Fast delivery, very inexpensive. Easy online ordering. I highly recommend.
Quick delivery and great prices! I will definitely be ordering from Lens.com again
Don't understand reason for additional charges. Above lenses,
Service was great,i definitely recommend this company to my friend.
Have worn these dailies for years love the slight tint of blue
When breaking down how much i paid for each box. It's well worth it and the cheapest
I love the convenience, but not every cost was listed right up front
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.