Lens.com has a rating of 4.4 stars from 3,558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
I was able to order my package fast and it arrived a day early.
The website was very easy to order from and I received my contacts quickly.
Orders are easy to place. The best prices I could find and fast shipping, thank you!
I like ordering from here as it's a fraction of what the dr charges.
Quick shipping, great price and product. Was very pleased.
Easy to order contact lens and the brand I wanted was available
Great service fast delivery and correct lenses. I've been ordering here for about five years.
Good, took a little linger then I expected but product was great
Thank you Lens.com for delivering great contacts fast and efficient!
Soft lenses for every day use, love them, will definitely get more
Very satisfied delivery was prompt. Thank you. Arrived sooner than expected
Overall positive experience. Purchasing contact lenses again
Fast and courteous agents were helpful been using lens.com since I started wearing contacts
Got my lenses in less than a week, as ordered. Competitive pricing was attractive.
Easy once you're in their system. Reminders are sent to reorder.
Automatic delivery of my lens were accurate and received in a timely manner. Would recommend.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.