LegalZoomReviews 1,790

I'm still beginning the process but to help others out. If your a first time seller stay away as your only interaction is online which is probably fine when you know the all the legal terms but if your a newbie I'd go with people you can speak too. This is rubbish. An annoying thing is that the reference forms they speak of bear no relation to the online forms you are presented with, this makes having an easy conversation about missing information impossible really. I rang the support line and they asked me to tell them the name of my solicitor that's appointed by them what the, that's just stupid they should have all the details to hand. So in summary save yourself a nightmare stay away.

I was in the middle of filling out my DBA application form online and a customer service rep called to ask if I had any questions with the application. I asked a couple of questions and got really rude answers. The rep seemed frustrated and ended up hanging up on me! I've never been hung up on by a customer service rep before until now. I was close to being done with my application but after that call, I decided not to submit the application and won't be using their services ever again. It ended up taking me only 30-45 minutes and was way cheaper to file the DBA myself with the state ($24.60 compared to Legalzoom's $99). I hardly ever write reviews but this was such a terrible experience that I had to let others know to beware of this company.

I was looking to work on patenting a device. I signed up and then I was working to make my first prototype. Time passed by of course and it took me longer than expected. By the time I was ready to use Legalzoom to apply for a patent, and speak to a patent lawyer, guess what? Some sort of a legal adviser (not attorney) that I'm not sure how competent they are. On top of that, they DON'T offer a NON DISCLOSURE AGREEMENT, you have to rely on their "word" and reputation. For a legal service, not to offer a nondisclosure agreement is really NOT the way to go and of course I found help someplace else.
Thanks for nothing notLegalZoom for charging me all these years for an under par service (Charged up to date close to $1400 :)) ))))

I wish I would have taken the time to read these reviews prior to placing my order. I initiated my order on May 24, Paid a significant upcharge for their "Expedited" and all inclusive service. The order was to be completed in 5-7 days. Today is June 6th, the website claims the order will be completed by June 18. Currently on hold for my second " Request for More Information" call. Been on hold for over 54 min despite the estimated 21-23 min hold time. Had to pay an additional charge, last time I had a "Request for More Information Call" Cant wait to hear this excuse why the order cannot be completed in their advertised "Expedited" time frame. My order number is ******* for the poor individual who has the responsibility to respond to these complaints. Still on Hold after 1:06. Called their sales department and got right through.

We hired Legal Zoom to set up our LLC. We were not advised of them setting themselves up as our Registered Agent. By them doing so we were being billed $299 per year for this service. I have to go through the Secretary of State website to remove them as our Registered Agent and pay them $15. They will not credit me back the money until they have been officially removed. When I called them and asked them to remove themselves from the LLC they told me I had to do it with the Secretary of State and once they verified it they would credit me back. I asked them what exactly they did for the $299 and they hung up on me. This is crazy. If they put it on there, they should be able to remove themselves. They don't do anything for us for $299 a year.

They will charge you a lot of money that you have to flight for days and maybe cannot get back and they will put you on hold and kicking you around with different departments, all service people are very sneaky. Don't choose the fast package $540 because it will take 20-30 days anyway, then when you call them, they will tell you the government are very slow, I have registered 4 companies with Legal zoom in the past 6 years, they are slow every single time, but they still advertise 7-10 business days on their site. I am so frustrated so just gonna give up this one and move on with another company

My attorney was going to charge $2000 to remove my wife from our properties due to death. I thought it was too much. I made a BIG mistake. Legal Zoom uses GO Deeds located in New York. I spent over $3000. 00 and still had so many corrections! It got to a point where they just refused to help me -Matthew Miskovsky - because I made a mistake. They are awful people to work with. There seems to be a high turn over of personnel.
Regarding Legal Zoom - I got so tired of being on hold EVERY time I called. Nobody knows who's on first. They give you the run around.IT WAS ALL SO FRUSTRATING - WHAT A NIGHTMARE!

I've had the need for lawyer's in the past, for selling some land, divorce, and now putting together a plan to take care of my family needs and my assets. Legal Zoom answered my call and came through to win the job. Legal Zoom is a powerful, legal document assembly package with contracted legal support, should you need it. I highly recommend Legal Zoom for providing me with all the necessary legal documents needed to complete a Living Trust!

There was an issue with my application and and within an hour Julie helped me to correct the problem and worked with me get the correct forms filled out. She was so professional and her sense of humor is priceless. I tried to get a local law office to help (filled out a form) with business issues in April and they have not even call me back (5/22/17). This is, without a doubt, the best service I have ever received, especially on line!