Instructed them a month ago, and they did absolutely nothing except take payment. Did not return calls, or advise on (non) progress in any way. They are cheap for a reason!
They have cost me an additional £400.00 in service charge by wasting a month in doing absolutely nothing. Said they were waiting for documents that were not even relevant as an excuse! Asked for a refund and will go elsewhere.
Hi Ian, we're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your situation. Please kindly submit your contact information to: help@legalzoom.com and we will review your order history. We look forward to speaking with you and hope to make your experience with LegalZoom a better one.