- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I was in the middle of filling out my DBA application form online and a customer service rep called to ask if I had any questions with the application. I asked a couple of questions and got really rude answers. The rep seemed frustrated and ended up hanging up on me! I've never been hung up on by a customer service rep before until now. I was close to being done with my application but after that call, I decided not to submit the application and won't be using their services ever again. It ended up taking me only 30-45 minutes and was way cheaper to file the DBA myself with the state ($24.60 compared to Legalzoom's $99). I hardly ever write reviews but this was such a terrible experience that I had to let others know to beware of this company.
Andrea C.'s review of LegalZoom earned 4 Very Helpful votes
Andrea hasn’t received any thanks yous.
Andrea doesn’t have any fans yet.
Andrea isn’t following anybody yet.
Empty.
Hi Andrea, we are so sorry about your entire experience. We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We'd like an opportunity to try & make your experience better. Please feel free to contact a manager directly via help@legalzoom.com.