Second time getting them, hopefully they last more than a year.
Great LEDs for my Tacoma. Shipping as fast and the quality is well worth the price.
Dear Jason
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product/service. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.
Product looks great. Pretty bright. I think a bit too bright for some on coming cars.
Dear Susan,
Thank you so much for your positive feedback! Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
Your feedback motivates us to continue delivering the best possible products and service.
Great price hope product is like it shows. Customer service was great on answering my question
Great price hope product is like it shows. Customer service was great on answering my questions
Muy order has been shipped and received on time. The product is as described. Excellent product!
The delivery guy charged me 90$ on top, however I purchased the order with shipping included
Not all parts were included in kit, now have to find the missing parts somewhere else
The tracking and shipping are terrible with this CO.
Dear Curt,
We're truly sorry to hear about your experience with our tracking and shipping services. Your satisfaction is important to us, and we apologize for any inconvenience caused by our communication shortcomings. We're committed to improving our processes to better serve our customers in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out. We appreciate your feedback and the opportunity to make things right.
Easy to place order! Can't wait to install the lights. Quick delivery!
Dear Lee,
Thank you for your wonderful feedback!
We're delighted to hear that you found the ordering process easy and the delivery quick. We appreciate your continued trust in our products and are thrilled to know you've had great experiences with our high-quality items in the past.
If you need any assistance with the installation or have any questions, please don't hesitate to reach out. Enjoy your new lights!
The quality is very good and it was very easy to install
Dear Mauricio,
Thank you for your kind words and positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our utmost priority, and it drives us to continually improve and provide the best experience for our customers.
We truly appreciate your support and loyalty. If there is anything else we can assist you with, please don't hesitate to let us know. We are here to help!
Received. Only thing I would add is tracking or at least email saying it shipped.
Dear Vaughn,
Thank you so much for yourfeedback. We will send email to customer when the order ships.
Your satisfaction is our greatest reward. We look forward to providing you with the same excellent service in the future. Thank you for being a valued customer!
It was easy to navigate. It only took me a couple of hours to get it together.
Dear Charles,
Thank you for your feedback!
We're glad to hear that you found our product easy to navigate and that the assembly process was straightforward. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope you enjoy your new setup!
Was aggressive and set up to confuse the customer. I am not pleased with my experience.
Dear John,
Thank you for your feedback.
We're truly sorry to hear about your disappointing experience. Providing a positive and straightforward customer experience is very important to us, and we regret that we didn't meet your expectations. We appreciate your honesty and will use your feedback to improve our service.
If there's anything specific we can do to address your concerns or assist you further, please don't hesitate to reach out. We value your business and hope to better serve you in the future.
Package came as expected, no problem with the install. I'm happy.
Dear Alfonso,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
Fast delivery, perfect fit and function. Looks great and visibility is so much improved
Dear Edward,
Thank you for taking the time to provide us with your positive feedback! We are grateful for your kind words and it was a pleasure serving you. We strive to deliver exceptional customer experiences, and we are thrilled to know that we met your expectations. Your satisfaction is our highest reward, and we can't wait to assist you again in the future.
Easy to order and part fit was right on and looked just like the original.
Dear Randy,
Thank you for the 5-star review! We're thrilled to hear that you had a great experience with our product. Providing a positive customer experience is our top priority, and we're glad we could meet your expectations. Your feedback is valuable to us, and it motivates us to continue delivering high-quality products to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon!
Grill was delivered on time (about two weeks). It fit correctly and looks good.
Dear Charles,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.
It was great, except I don't like having to leave certain kind of feedback.
Dear Dan,
Thank you for your feedback!
We're glad to hear that overall you had a great experience. We appreciate all types of feedback as it helps us improve our products and services.
If there's anything specific you would like to share or discuss further, please feel free to reach out. We're here to listen and assist you in any way we can.
Easy to deal with fast delivering service always been happy with what I've ordered
After a slight problem with a delivery, my packages were sent immediately and delivered quickly.
Overview
LED Factory Mart has a rating of 3.5 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
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- Cheyenne, WY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ralph,
Thank you for bringing this issue to our attention, and we apologize for any inconvenience you've experienced with your recent purchase.
We're sorry to hear that you're experiencing difficulties with the light you received. As part of our commitment to customer satisfaction, we're pleased to inform you that your purchase is covered by our two-year warranty.
We have already arranged to send a replacement light to you, which should arrive shortly. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.