Looked online at description, reviews. Ordered and received promptly, installed and great quality
Looking at good, but spec's unsure as not clear installation, output
Won't refund your money. I have been waiting 2 month's for mine. I keep being told it's processing.
Hi Deborah, thanks for your support. We have confirmed with customer service that you opened the case from the bank before we issue the refund. The money has been frozen by the bank and we cannot issue a refund. Your bank will issue the refund after the case is solved. Please wait for patience and contact your bank for the refund progress. Thanks.
Was very easy to install, and look great. And I can see so much better when backing up.
Better than I expected and look so cool! Hubby said easy to install
Dear Stephanie,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
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Dear Michael,
Thank you so much for your review! Your satisfaction is our top priority and we are always eager to hear from our customers.
Thanks for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Nice web site,easy to use...Nice discounts too...lite works and look great ….Thanks
Nice and bright turn signals for half the price of competitors.
Dear Matthew,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
Love the light it works great, would have been 5 stars but the outside lens was cracked..
I love my new gas cap. It looks amazing! I used an expert. That was great also!
Dear RICHARD,
Thank you so much for your kind words! We're thrilled to hear that you love your new gas cap and that it looks amazing on your vehicle. We're also glad to hear that you found our expert assistance helpful—it's always our goal to provide the best support possible to our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our business. Enjoy your new gas cap!
Had a bit of a problem initially but customer service was great in helping me- very happy!
Dear Carolyn N,
Thank you for being satisfied with our service.
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts.
I was very satisfied but wish I would of got shipping updates
Dear Lindsey,
Thank you for your feedback, and we're glad to hear that you were satisfied with your purchase overall.
Here is your tracking number: 9405536105769685967559 via USPS.
The package was delivered on April 3,2024.
We apologize for any inconvenience caused by the lack of shipping updates. We understand the importance of staying informed about the delivery status of your order, and we appreciate your patience in this matter.
We have noted your feedback and will work on improving our communication regarding shipping updates in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.
Great customer service, although the replacement was set from China, and took way longer than if it was shipped from the USA.
Fast delivery to Canada (2 weeks). It's about 50$ cad when it comes at the door.
Dear Guillaume,
Thank you for your glowing review! We're so pleased to know that you were happy with our service. Your feedback is essential to us, and it's always rewarding to receive such positive comments. We look forward to serving you again soon and hope to exceed your expectations every time!
Good lights just can't use them as I wanted my fault not led mart
Dear Rick,
Thank you for your feedback. We apologize if the lights did not fit your bike. Our team strives to provide high-quality products and exceptional customer service. If there is anything specific that we can assist you with, please let us know. We would be more than happy to help address any concerns or suggest alternative solutions. Your satisfaction is our top priority, and we value your feedback to improve our products and services.
There's a need to clearly ID the app in the Apple Store that needs to be downloaded and used to change the lights color.
Hi Brian W,
Thank you for your feedback.
Our instruction manual has a clear APP QR code. Please download the APP by scanning the QR code.
Had a low beam Led go out in my headlight. It was under warranty and the light assy. Was replaced
Dear JEFF,
Thank you for bringing the issue with your low beam LED to our attention, and we appreciate your patience as we work to resolve this matter. Your satisfaction is of the utmost importance to us.
We are pleased to inform you that your low beam LED issue falls under our warranty coverage, and we have already taken the necessary steps to arrange for a replacement light assembly to be sent to you. This replacement will ensure that your vehicle's lighting is restored to its optimal performance.
Once the replacement arrives, we kindly request that you follow the installation instructions provided or consult with a professional if needed to ensure a seamless installation process.
If you have any questions or require further assistance throughout this process, please do not hesitate to contact our customer service team. We are here to support you every step of the way.
Outstanding headlight. Very bright. Makes te stock LED headlight look like crap. Matched it up to my buddies $800.00 Custom dynamics headlight. They are the same brightness. Thanks
Easily ordered and promptly delivered,great products and good price
Dear Mike,
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our product/service. Providing outstanding customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional products to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Plug and play, no issues installing, factory replacement, true fit
Dear
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Great updates and quick shipping! Product received was exactly as advertised.
Dear Phelan,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Overview
LED Factory Mart has a rating of 3.5 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gregory,
Thank you for taking the time to share your positive experience with us! We are so glad to hear that you were pleased with our product. Your feedback is incredibly valuable to our team. We look forward to continuing to serve you with the same quality and enthusiasm in the future. Don’t hesitate to reach out if you need anything else!