Looks good. Haven't installed yet. Hoping it lasts. Lots of plastic parts. Got it to connect to new stereo head unit
The purchase was for my Brother in law. He is pleased with the lights.
Fast and easy and hassle free. I will defiantly order products from them again.
Dear Robert,
Thank you so much for your positive review and taking the time to share your experience with our product. It's wonderful to hear that we were able to meet your expectations and provide a great experience. We truly appreciate your support and value your feedback. If there's anything we can do to help you in the future, please don't hesitate to reach out. We're always happy to assist in any way that we can. Thanks again for choosing us and we look forward to serving you again soon!
These were great lights at a great price compared to OEM. Lights are bright and have a sleek look with the smoked lenses.
Package was missing the grounding clamp; the positive add a fuse wire was faulty; I ended up having to buy both to make this work.
Quick service turnaround, item as described. The only thing that was missing was retaining clips but that I can get.
Dear Mario,
Thank you for taking the time to provide us with your positive feedback! We are grateful for your kind words and it was a pleasure serving you. We strive to deliver exceptional customer experiences, and we are thrilled to know that we met your expectations. Your satisfaction is our highest reward, and we can't wait to assist you again in the future.
Picture of the item is misleading. I thought what I ordered came with everything shown on the page. Guess not!
The holes on my aftermarket wheels are too deep to work. With light installed, bolts aren't long enough to get a nut on
If I could give you a zero i would- I ordered the wrong lights but too expensive and a hassle to send them back
Fast easy install looks awesome on my 2017 4 Runner thanks for the fast easy service
Dear charlie,
Thank you for your positive feedback! We're thrilled to hear that you're pleased with the white smoked Raptor lights and how well they match your white truck. It's great to know that you love the look and have had good experiences with our service.
If you need any further assistance, feel free to reach out. Enjoy your new lights!
I received my product and due to defective front turn lights I could not use them I sent a message about it and never got a reply
Led headlights fitted perfectly, but i have negative issue with. Called led FACTORY mart between the times was given, no return or answer
It was good. The lights are excellent. Went hard to install. I told all my friends. Thank you very much.
Great! Easy to order and fast delivery! I am sure almost everyone in my department has bought these type of lights!
Halo light started going out, but customer support assisted in getting new headlights sent out to me to replace.
Thanks for your support! The tracking number of the new set of LED headlights and fog lights is 1Z3Y1882YW10893744 via UPS. Have a good day!
? Shipping Time? Estimated Delivery date? Actual Delivery DATE?
Shopping is easy. At no time did I see when the product will arrive.
I am a returning customer and have had very good dealings with customer both times and would recommend buying items with no worries.
Shipping took a while but the lights are amazing, they look good and are built well. They were packaged really good and came with no damage.
Dear Wils,
Thank you for your kind feedback! It means a lot to us that you had a positive experience. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.
I love the grille but it came with a burn out led but the guys from led factory hooked me up with new lights that are coming in, in a few days.
Dear Charles Z,
Thank you for being satisfied with our service.
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts. We take pride in offering top-notch products that meet your needs and expectations.
Thank you for choosing us for your needs, and we look forward to serving you with the same dedication and quality in the future.
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart has a rating of 3.5 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
Dear Sandra,
We greatly appreciate your feedback. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for choosing us, and we can't wait to serve you again in the future.