LED Factory Mart

They don't fit the phone number goes straight to voicemail no responce this was her Christmas gift from me don't buy here

Made my purchase in late May, and 4Runner Fang Lights arrived in a little over a week and were installed easily enough. The passenger side Fang light failed in the first few hours after installation, (in the white mode), so I troubleshot it to ensure it was getting power once I verified it was the Fang light itself and I contacted Customer Service. Since they advertised a 100% Satisfaction Guarantee and a 24 to 48 hour response time I anticipated my issue would be resolved quickly. No so!
You have a long way to go before you get to your advertised "100% Satisfaction Guarantee" and your response time of 24-48 hours.
* Several (5) calls went unreturned
* Initial e-mails went unanswered for over a week
* I had to purchase a second set to get 1 working pair.
* Several E-Mails later I was finally contacted( a week+) it took over a week of daily e-mails to get to a 50% resolution. First, you offered 3% refund then a 30 % and finally a 50% and only after a lot of arguing,
If you are going to advertise it then live up to it! Otherwise remove it.

If all goes well with the product I ordered, I'll give the same rating if the quality is as expected and shipping time is reasonable. Thank you

It a little hard when it doesn't recognize the make and model without putting everything in about the motorcycle

First time shopper. Purchased anti-theft hood latches for a jeep wrangler. Will purchase other products from LED Factory.

Everything went as expected. Decent delivery time. Product was graet, all components worked as advertised.

Will shop here again.

I have sent emails and left messages to get a return order for the lights still have not been contacted

Still need help

I truly am satisfied easy to install and the brightness i wanted is there all small parts were there for a complete installation

Not good because you all sent me the wrong item for my truck and I ordered in channel not outside of the truck t[I to be stick on.

The cup holder protrudes too far out. It interferes with my legs.
And it continually comes off.
Would not buy it again

I ordered, I paid, they shipped, I received. I installed, lights are bright. We will see in a month or two how things are going.

Purchased these lights, comes with 2 control boxes 1 for the headlights 1 for the fogs, neither of them connect to the BLEDIM2 app, which allows you to access the 155 Functions it claims to have, it only does RGB, I have been going back and forth with the only customer service agent David, and after sending a video that it does nothing but the basic RGB functions, he claims that they seem to be functioning properly, well it is not, on the attached picture it clearly says 155 functions dynamic modes and that can only be accomplished with the control box or boxes being able to connect to the BLEDIM2 app, I hope they can fix this matter in order for me to change my ratings, or return for a refund all these screenshots are from the link of the headlights I purchased, this in my opinion would be considered false advertising, 14 emails going back and forth, 50 unanswered calls, I will dispute with my bank if no resolution, I can send back the product, or they can send me a control box that will work with the app that they told me to use on my phone

Ordered break and turn signal rear LED bulbs for multiple Harley Davidson models should have an offset tab on the bulb socket which they show on their website but when you receive it the tabs are straight across from each other which will not fit and would only work as a brake light not brake and turn signal light. I have sent them multiple emails even tried re-ordering a different part number and I still Get the wrong Bob back every time there's no way to get a hold of them to correct the situation I've sent multiple emails to the link that they send on their advertisements as well as replying to the right advertisements as well as what they publish as a customer service email as well as the phone number it rings and no one answers goes to voicemail never hear back very frustrating as I have ordered many things from them and things for my jeep and different headlights have worked out well it's Only this situation and I can't seem to rectify it but they have several hundred dollars of mine for a product that is not working. The packages seem to all come from China my Mandarin isn't so good so maybe that's the issue but it shouldn't be that difficult I've been fair and upfront with them they should support their products especially as I have purchased many other things from them.